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Crowne Plaza Hotel Dallas Downtown

CrownePlaza.comUS$77*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$141*
US$77*
US$141*
US$77*
US$141*
US$77*
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Crowne Plaza Hotel Dallas Downtown
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1,228 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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Showing 1,157: English reviews
Broken Arrow, Oklahoma
Reviewed 10 August 2015 via mobile

We came to Dallas and stayed here this weekend(August 7 and 8). It was my husband and I and two 12 year old girls. The Lobby is very nice, the restaurant is not so great. The food is ok at best and you pay triple the price it should be for the quality. We stayed in room 926 and had...

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Helpful?
2Thank kendallnewman
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear kendallnewman, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion of our hotel. We are sorry that you did not catch us at our best, with all of the activities going on inside the hotel and out. We strive to satisfy all of our guests and are truly sorry we did...

Wangaratta, Australia
Reviewed 10 August 2015

We stayed at the crowne plaza Downtown. The location was great, walking distance to the JFK memorial, which was the main reason for our trip. Hotel was extremely busy whilst we were there with a conference and a wedding. Took a long time to get to our room. I don't recommend walking around after dark, as there was a bus...

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Helpful?
Thank terri67_11
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear terri67_11, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your four star review. We appreciate you sharing your experience with us all, and we are glad you enjoyed your stay despite any delays in getting to your room and the vagrants at the bus stop. Thank you again for staying with us, we...

Paris, Texas
Reviewed 6 August 2015

I left my ice chest in the room & they were more than helpful getting it back to me. We came with a group & everything was perfect. Everyone was more than helpful. They helped us with directions to our concert.

Review collected in partnership with this hotel
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Helpful?
Thank Teresa75462
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Teresa75462, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your wonderful five star review. We appreciate you sharing your experience with us and are glad you were able to enjoy your experience. We wish you many happy returns and thank you again for staying with us. Sincerely, Brian Angerer Front Office Manager Crowne...

Baltimore, Maryland
Reviewed 3 August 2015 via mobile

I stayed here for 2 nights when killing time in Dallas and that was plenty. Perhaps because I was put in a handicapped room, the bathroom was very inconvenient - no place to put your things but the back of the toilet (and there's no toilet lid so better hope nothing falls in), sink faucet is too low so you...

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Helpful?
Thank SEikner
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear SEikner, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We are not sure when the date of your actual stay was, but we do have lounge chairs our on the pool deck and would only rent the ADA rooms to someone who did not reserve it was the last option...

Midland, Texas
Reviewed 3 August 2015 via mobile

When we arrived for check in at the hotel we were surprised at how well the old hotel had been kept up. When checking in I was asked if I wanted to pay for parking on my room account for $24 a day. I told them no I would pay the $16 a day when we checked out tk save...

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Helpful?
Thank Rudy U
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Rudy U, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your four star review. We are glad that you enjoyed your stay and sorry if there was some miscommunication regarding the parking charges. We appreciate you sharing your experience with us and wish you many happy returns. Sincerely, Brian Angerer Front Office Manager...

Cape Coral, Florida
Reviewed 2 August 2015 via mobile

Great hotel from the sense of location, amenities, good service and very comfortable room. We loved Brooke in the Bar area, she has good advice for places to go and see, most of the areas in the lobby and Resturant were very cold with a/c bring a sweater. They charged us for a courtesy tide to Bush Library of $20.00...

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Helpful?
Thank Seahunt211
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear P1rate, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your four star review. We appreciate you sharing your experience with us. We are sorry if you felt parking was expensive, but compared to other overnight locations and hotels ours is economical. Thank you again for staying with us and for sharing. Sincerely, Brian...

Spearman, Texas
Reviewed 1 August 2015

We will be here again. After traveling the world in the Army, I am proud to be an American and your hotel promotes this. This hotel is near everything important in Dallas. Best Anniversary present we could have ask for. Thank you all!!!

Review collected in partnership with this hotel
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Helpful?
1Thank Robert J
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Robert J, Thank you for staying with us at the Crowne Plaza Dallas Downtown and celebrating your 27th Anniversary and experience with us. We are glad you found us the perfect gift for your anniversary, and really do appreciate you sharing your experience with all of us. Thank you again for staying with us and for your comments. We...

Longview, Texas
Reviewed 30 July 2015

Awesome staff and very friendly. Great location. Room service was very quick and the meal was delicious. Hope to be able to go stay there again. I will definitely be recommending this hotel to my friends, family and coworkers!

Review collected in partnership with this hotel
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Helpful?
Thank pamlabay
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear pamlabay, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your great four star review. We are happy that you enjoyed your stay with us and can recommend us. We also appreciate you sharing your experience with us. Thank you again for staying and we wish you many happy returns. Sincerely, Brian Angerer Front...

Henderson, Texas
Reviewed 30 July 2015

was able to book a room here on less than one hour notice. Room was ready , clean and the hotel was in great shape. The staff was courteous and helpful when asked about suggestions for food. Visited the on site bar and had a good experience there as well. Valet parked the cars out of sheer convenience and had...

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Helpful?
Thank Stacy J
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Stacy J, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your five star review. We are glad you enjoyed your stay and appreciate you sharing your experience with all of us. Thank you again for staying. We wish you many happy returns. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown

Sydney
Reviewed 28 July 2015

A nice enough hotel. Not overly flash. Position is not bad. Best thing is proximity to the tram that connects to the airport. The staff were helpful and friendly. The cost was quite reasonable. I would recommend it.

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Helpful?
Thank Nemothelonely
Brian A, Front Office Manager at Crowne Plaza Hotel Dallas Downtown, responded to this review

Dear Nemothelonely, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for your comments. We are glad that you found us convenient and friendly. Thank you again for staying with us and for sharing your experience. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more   less 

Additional Information about Crowne Plaza Hotel Dallas Downtown

Address: 1015 Elm St, Dallas, TX 75202-3126
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $129 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Dallas Downtown 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Dallas West End Hotel
West End Hotel Dallas
West End Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Dallas Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Dallas Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade when booking....sometimes it works”
KarenwG5297TA, 15 May 2017 | Read review
“Hope you do not get room like our one”
1charlie, 22 Apr 2017 | Read review
“Upper levels to look out further.”
meerk, 22 Mar 2017 | Read review
“Stay away.”
Tripallyn, 21 Mar 2017 | Read review
“Choose quieter floors higher up.”
Kazaglen1, 27 Feb 2017 | Read review
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CrownePlaza.com
US$77* /night
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Expedia.comUS$77
PricelineUS$77
AMOMAUS$141
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