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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,095 Reviews from our TripAdvisor Community

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Showing 1,074: English reviews
London, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I loved my stay at the Westin Galleria. The location was great to reach things downtown. I was there for a business conference and everything we needed was perfectly provided. But it isn't all work and no play...the hotel is connected to a stunning mall with great restaurants. I would recommend Mi Cocina or the Deluxe Cafe (order the vanilla... More 

Helpful?
1 Thank Londontraveler88
Austin, Texas
1 review
Reviewed 1 week ago

I have stayed at this property several times in the past but the experience has never been this positive. All areas have been upgraded and look great. SPG Platinum was recognized by the staff and we got an upgrade to a corner suite which is probably the one of the nicest of the many I have stayed for business travel.... More 

Helpful?
Thank Jefe512
Ardmore, Oklahoma
Level Contributor
3 reviews
Reviewed 1 week ago

During my stay me and my wife had no idea where anything was everyone we came in contact with was so friendly and helped us find everything we needed for our stay. The room was super clean. By far one of the best experiences i have ever had at a hotel will for sure be returning.

Helpful?
Thank jbollman2
1 review
Reviewed 1 week ago

I visit Dallas 2-3 times a year on business and we are always at the Westin. They have some of the best staff I've ever encountered at a hotel, polite, professional and always go one step above. Food/service at all their restaurants is amazing - I've had an opportunity to dine and host events in all of them. Banquet staff... More 

Helpful?
Thank Jill Marie F
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the Westin Galleria for a conference. Typically, I would not select it as a business destination. However, I was pleasantly surprised. The rooms were spacious and recently renovated. Project smelled great for an older hotel. All in all, a very good experience.

Helpful?
Thank Michael L
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Michael L., Thank you for sharing your experience of your speaking engagement and stay at The Westin Galleria Dallas with others. It truly makes us happy to hear you were pleasantly surprised. We very much appreciate your four star rating, but would love to know what it would take to get all five stars from you? We look forward... More 

Los Angeles, California
1 review
Reviewed 2 weeks ago

Always friendly. Always comfortable. Always convenient. Always helpful. We have an office in the Towers attached to the Westin and this is my home away from home. On my last stay, I arrived to the hotel at 6pm and for some reason my reservation was MIA. The hotel was almost sold out, however, Paul G, calmed my stress immediately and... More 

Helpful?
Thank AndieK923
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi AndieK923, Wow! It's so great to hear how much you love staying at The Westin Galleria Dallas. It warms our hearts, that you feel this is your home away from home, because we know what it's like for our road warriors, and try to make it as homey as possible while you're here. We've shared your kind words with... More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Previous reviews misled me. Nothing about this property seems tired. If you're SPG passionate this property is excellent. It was uncomfortable watching a borderline homeless looking guest try to negotiate an upgrade.

Helpful?
Thank Doug D
College Station, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Went for a conference, check-in was quick and and easy. Front desk was very pleasant and helpful. Was on the 19th floor and down the hall, so no problem with noise. Room was clean, bed was comfortable, and sized just right with a long window seat and 2 comfortable chairs. Nice glass walk-in shower with rainfall shower head. Exercise facility... More 

Helpful?
Thank RonNWendy
1 review
Reviewed 3 weeks ago

My wife and I stayed in a Sky Suite and it was fabulous! I've stayed at this hotel multiple times and love the easy access to shopping at the galleria, easy access to the North Dallas tollway and free self parking. It is our go to hotel in North Dallas area and we always enjoy our stay there.

Helpful?
Thank Evan W
New York City, New York
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

I had an excellent experience at this hotel. My room was absolutely spotless - not just clean - and very large, with coffee and a fridge hidden in my room, lots of closet space, and a well appointed bathroom. The bed was extremely comfortable, the linens and towels soft and clean, and the wifi worked seamlessly and quickly. The service... More 

Helpful?
Thank jesmsu
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Jesmu, Thank you so much for your kind words. It really thrills our team to read reviews like yours. Our team values each guest experience and hope it results in a loyal guest for life. Keep spreading the word, to help us improve our ranking! The more positive reviews, the better the ranking. Be well, Greg White, General Manager More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Region: United States > Texas > Dallas
Price Range: $199 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
TripAdvisor is proud to partner with Starwood, Hotels.com, Expedia, Booking.com, Priceline, Odigeo, HotelsforEveryone, Travelocity, Cancelon and Jetsetter so you can book your The Westin Galleria Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Galleria Dallas staff and other travellers.
9 questions
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking North Dallas Parkway have good views and are very quiet.”
 of 5 bubbles Easttexan2010, 7 Nov 2016 | Read review
“there is a little gap at the bottom of the door so if you want a very quiet room ask for one at the end of the hallway.”
 of 5 bubbles 629nitak, 1 Nov 2016 | Read review
“If you must stay there, choose room with executive club access”
 of 5 bubbles FrancoisMontreal, 26 Oct 2016 | Read review
“choose a room on a higher floor to avoid noise from the mall.”
 of 5 bubbles 804raem, 12 Oct 2016 | Read review
“Make sure you get a highway-side room - the other view is even worse”
  • Courtesy tray with oversize Starbucks coffee bags
  • Amenity cabinet
  • Iron and board in the closet
  • Seating area
  • Bed
  • Large closet with thin bathrobe
  • Shower has no flow regulation
  • Work area
 of 5 bubbles JTCz, 8 Oct 2016 | Read review
5 of 5
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