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All reviewsice skatingamerican girlexecutive clubheavenly bedcorner bakerydirect accessvalet parkingwalk in showerroom was largevery nice hotelbusiness conferencefront desk stafflove this hotelgreat roomsshower headcoffee makerfitness center
Recently stayed here for a conference and have no complaints. Front desk staff was very friendly and very quickly handled a noise situation with rowdy guests. Location was great with the mall attached to it, and it was convenient to find food options. The rooms...More
Thank Ferzeen P
Response from TeamMarriott, General Manager at The Westin Galleria DallasResponded yesterday
Dear Ferzeen P,
We are so glad your conference brought you to The Westin Galleria Dallas. It’s nice to know our location worked well for your needs and that your spacious room, as well as the service provided by our courteous associates, added to your...More
What an awesome location for a business meeting with your family/spouse. While you are in the meeting your family has easy access to the Galleria. The facility was great, the rooms are immaculate and the staff was exceptional. We used the banquet department and the...More
Our visit to the Westin Galleria Dallas was fantastic from start to finish. When we arrived at the hotel, the valet area was quite busy. However, the valet staff did a great job getting cars through, and we had a very short wait. Our valet...More
I can't rave enough about our stay at The Westin Galleria with the American Girl Doll Package. My 6 year-old daughter was beyond excited when we arrived at the room and she had a large American Girl Doll bag awaiting along with a beautiful plate...More
My daughter wanted to stay here for her 9th birthday because of the American Girl package, and they did not disappoint. We were to eat in the Galleria for most meals. The price was very reasonable for a Saturday night. The hotel breakfast was priced...More
I don't know about others and their experiences. Most people seemed like they were in groups and more worried about weddings and conferences. I just know that we were very disappointed. It was literally one thing after... More
I don't know about others and their experiences. Most people seemed like they were in groups and more worried about weddings and conferences. I just know that we were very disappointed. It was literally one thing after another. The valet almost caused us to wreck our new Lexus. The front desk acted like they couldn't care less. The AC was not on in our room (and this is Dallas so it was like walking into a sauna). There was no hot tub (we were celebrating our anniversary so this was disappointing). The escalator between the second and third floor was not working. The chairs in the room were literally like sitting on concrete. Even the toilet paper was like the cheap kind we had in the Army. I honestly have no idea how this is rated the 6th best hotel out of 205 in Dallas. It has to be due to the Galleria and not the hotel itself.