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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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1,098 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Galleria Dallas
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Showing 1,077: English reviews
Reviewed 26 October 2016

The Westin Galleria Dallas is the place to stay if you're gonna be in Dallas for a weekend or even a week. It is close to downtown and North Dallas, and the best part is it is connected the Galleria Dallas, which is a giant mall offering your top brand names. The hotel is very nice, they have a great...

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Helpful?
Thank josephfare
Baltimore, Maryland
Reviewed 21 October 2016

Westin Guest Services went out of their way to make sure I had wonderful room and the best bed in the business waiting for me on a night when the hotel was sold out and my flight didn't land until 11:00 p.m! They made sure my SPG number was in the record and the very late arrival was notated. I...

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Thank jnfrdm2011
Reviewed 20 October 2016 via mobile

I stayed here on a recent business retreat. The rooms were very nice and the beds very comfortable. They didn't have the room I originally booked but out me in another nice room and offered a free drink at the bar to accommodate. The meeting rooms were nicely appointed and very functional. My only complaint is that the room temperature...

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Helpful?
Thank Polly T
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Polly T., We sincerely appreciate your feedback of your most recent stay. It sounds like, overall, you enjoyed your stay with us. With regards to the temperature of the room, please know all rooms have the ability to adjust the thermostat to a comfortable setting. If the thermostat was not functioning properly, we do advise guests to contact Service...

Stone Mountain, Georgia, USA
Reviewed 18 October 2016

I stayed here for a quick weekend getaway and was very pleased. The room was clean, hotel was very quiet...and the location was outstanding...Will definitely stay there again. Lots of places around the hotel to visit, not to mention the galleria connected to the hotel. :-)

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Helpful?
Thank Alicia C
Shreveport, Louisiana
Reviewed 18 October 2016 via mobile

We recently stayed at the Westin Galleria and loved the "heavenly beds." The hotel is a modern high rise connected to the Galleria shopping mall in Dallas. The service was excellent and The Corner Bakery is right off the second floor with delicious pastries for breakfast. If you are a member of the Westin's frequent guest program, you will be...

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Thank Cynthia W
Reviewed 18 October 2016

Sure, I would love to stay in the Mansion, Four Seasons or Ritz-Carlton all of the time. But when the company travel policy restricts you to Marriot/SPG/Hyatt, this Westin is pretty darn good as options go. Spacious rooms! Above average fitness facility. One of my favourite Westins...period!

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Thank Darrell R
Oklahoma City, Oklahoma
Reviewed 13 October 2016

This is one of the nicest Westin properties that I've visited in the US. You're immediately greeted with the trademark "White Tea" smell... along with a professional staff and modern/well-kept lobby. The deluxe 2-queen room was spacious for a two night stay with my family of four. Since we stayed during the week, parking was easy to come by. There...

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Thank charles l
Aurora, Colorado
Reviewed 13 October 2016

My stay was comfortable, but the rooms were very small and strangely arranged. The furniture didn't seem to fit in the space. The hotel did offer good meeting space and a decent pool and fitness center. Room service was mediocre and very, very overpriced. I payed over $20 for a chicken quesadilla. The location of this hotel is great, as...

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Helpful?
Thank Rae M
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Rae M., Thank you for sharing your experience with others. I am saddened to hear you thought our rooms were small, as we have some of the largest rooms in the city, but we do love to hear you had a great meeting experience. Although we feel our In Room Dining Menu has many great seasonal and staple choices,...

Warsaw
Reviewed 9 October 2016

I was there for a conference so the location was great in terms of being an elevator ride away from my destination. Otherwise, it is miles and miles away from downtown Dallas, like most of the city is, spread thinly alongside oversized motorways. The whole hotel is oversized, with larger-than-life rooms and spacious corridors and lobbies. Guestes are treated to...

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Thank JTCz
Reviewed 8 October 2016 via mobile

If you like to shop and eat, well this is the perfect place to stay. When I first pulled up I noticed the valet parking which I'm guessing was around $40. Don't do it unless you like spending money because free all-night mall parking is right in front of hotel and all around the area. There's nothing special about entering...

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1Thank C J

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Region: United States > Texas > Dallas
Price Range: $199 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Galleria Dallas staff and other travellers.
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level was a great deal and the staff in the club was great.”
 of 5 bubbles kimberlyt257, 6 Dec 2016 | Read review
“Rooms overlooking North Dallas Parkway have good views and are very quiet.”
 of 5 bubbles Easttexan2010, 7 Nov 2016 | Read review
“there is a little gap at the bottom of the door so if you want a very quiet room ask for one at the end of the hallway.”
 of 5 bubbles 629nitak, 1 Nov 2016 | Read review
“If you must stay there, choose room with executive club access”
 of 5 bubbles FrancoisMontreal, 26 Oct 2016 | Read review
“choose a room on a higher floor to avoid noise from the mall.”
 of 5 bubbles 804raem, 12 Oct 2016 | Read review
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