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The Westin Galleria Dallas

CancelonUS$124*
View Deal
#7 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$359*
US$124*
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US$289*
US$289*
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The Westin Galleria Dallas
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1,178 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
Bloomfield Hills, Michigan
Reviewed 22 January 2016 via mobile

I stay there when ever I come to Dallas. I rotate between this hotel and the Hilton across the freeway. This one I like because of its proximity to my office which in the same building of the galleria mall. The rooms are really nice and comfy, they very clean. They one of good gyms in the area.

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Helpful?
Thank Sarmad K
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear Sarmad K, It also pleases me to hear you found our Westin Workout facility to your liking. Hopefully you left our hotel feeling refreshed and will stay with us again. If you have any additional comments or questions, please feel welcome to contact us. We look forward to welcoming you back as our guest in the future. Be Well,...

PBProf
Reviewed 19 January 2016

My room was very comfortable. Bed very very comfortable. Good amenities and technology. Fast Internet. The direct access through the lobby to the huge mall was quite convenient for meals, etc. I attended for a business conference, so I didn't do any site seeing. Hence, I can't speak to what's around the hotel. But this is a nice hotel with...

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Helpful?
Thank PBProf
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear PBProf, Your kind words are appreciated. I am happy to hear our associates were friendly and helpful. It also pleases me to hear you found our Heavenly beds comfortable. Hopefully you left our hotel feeling refreshed and will stay with us again. Be well, Greg White General Manager

Atlanta, Georgia
Reviewed 18 January 2016

You are first welcomed by very polite valet staff. They give you a extension to call to have your car ready whenever you need it and they take good care of your vehicle. The front desk staff is very welcoming, helpful and friendly. Rooms are very clean and modern. The Comfortable bedding and beautiful shower are the things I most...

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Helpful?
Thank Chad A
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear Chad A, Thank you for the kind words regarding our friendly valet staff and easy check-in. I am happy to read you enjoyed our Heavenly bed and Heavenly shower. It was our pleasure to have you stay with us. We hope to see you again soon. Be well, Greg White General Manager

Austin, Texas
Reviewed 16 January 2016 via mobile

If you want to do a staycation with your family, this is a great place. The staff and people here are very friendly and we had a blast. We often like to go to hotels that understand you have children as well as have a nice upscale feeling. We were very happy to come and we will come again.

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Helpful?
Thank CarmillaMimms
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear CarmillaMimms, I am so glad to hear your visit with us went well. Thank you for choosing the Westin Galleria Dallas for your staycation. It’s nice to hear good things about our associates.I will share your comments with my team. We look forward to welcoming you and your family back as our guests in the future. Be Well, Greg...

Houston
Reviewed 16 January 2016

I recently stayed at the Dallas Westin Galleria for a conference. This is a premium hotel with an excellent facility, but it is as overpriced as the shops in the attached Galleria Mall. I was disappointed that my premium Starwood Preferred Guest membership did not warrant a room on an SPG floor or access to the SPG club. I did...

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Helpful?
1Thank hcarnaby
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear hcarnaby, It is always a delight to hear feedback from our guests as it gives us the opportunity to hear the voice of the customer and learn in which areas we can improve our service. I am disappointed to hear that your stay did not meet your expectations. Our goal is to make sure every part of your stay...

Simsbury, Connecticut
Reviewed 16 January 2016 via mobile

And corner suite. Well appointed 2 full baths. Comfy bed. Modern decor. Heating was noisy but we just shut it off. Concierge suite good breakfast eggs, oatmeal, waitress service. Happy hour large selection. 1 hot entree. Waitress service. Negative for some reason locked at night. Why?

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Helpful?
Thank slce123
Reviewed 12 January 2016 via mobile

I travel to the DFW area for work often and stay at the Westin about 90% of the time. If I stay elsewhere it is because of proximity or a certain client or there isn't vacancy. Every time I stay at the Westin galleria, I know I will be treated like a king. The staff is phenomenal, the rooms are...

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Helpful?
Thank KayGee19
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear KayGee19, Thanks for your incredibly kind words. I enjoyed reading good things about your experience at the Westin Galleria Dallas. I appreciate that you seemed to mention a little something that every type of guest would enjoy. We look forward to your next visit.

Great Falls, Virginia
Reviewed 11 January 2016

Let me preface this by stating that I know that not all hotels are suitable for everybody. For some odd reason, sometimes a property just doesn't connect well. I travel a ton for business and find myself all over the world, so my reviews are based not on my personal pecadillos, but more on what I think should be the...

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Helpful?
1Thank TheDeacon87
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear TheDeacon87, It is always a delight to hear feedback from our guests as it gives us the opportunity to hear the voice of the customer and learn in which areas we can improve our service. I am very disappointed to hear that your stay did not meet your expectations and was "average". Our goal is to make sure every...

San Antonio, Texas
Reviewed 11 January 2016 via mobile

I travel to Dallas quite a bit for business and generally like this property. But I had a terrible experience last week. I checked in late and was exhausted. Despite tier status, I was offered only a standard room but was too tired to care. I was getting ready for bed and brushing my teeth when I suddenly realized the...

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Helpful?
1Thank rfglaw2015
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear rfglaw, Please accept my apology for the issue you encountered during your visit. The hotel has been undergoing a multi-million dollar refresh which includes new heat exchangers. The heat exchanges provide hot water to the entire hotel. Please know, the discolored water was simply sediment and was not harmful in any way. I'm sorry this was conveyed to you...

Jacksonville, Texas
Reviewed 10 January 2016

My husband and I love staying at the Westin Galleria Dallas. The staff makes us feel like we are their special guests! From the friendly, helpful staff at check-in to the exceptional hostesses who serve us in the Club Lounge, we feel pampered whenever we stay here.

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Helpful?
Thank texasrovers2
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Dear texasrovers2, I would like to personally thank you for the positive feedback you expressed about your recent stay. And, for your dedication to the Westin Galleria Dallas. Thank you for recognizing our club lounge team in your comments. We enjoy recognizing our associates for taking care of our guests and are able to do so thanks to feedback such...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Region: United States > Texas > Dallas
Price Range: $201 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Galleria Dallas staff and other travellers.
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West views best, high floors less highway noise. Starwood Preferred floors available”
jackie049, 21 May 2017 | Read review
“The top floor have more to offer.”
MareJer, 10 Apr 2017 | Read review
“Stay on the opposite side from the tollway.”
bgou, 6 Apr 2017 | Read review
“#1416-1417 those rooms and that side of hotel, has a great sunset.”
susiahoenig, 21 Mar 2017 | Read review
“quiet floor, wheelchair accessible, delicious food, comfortable bed, conveniently located”
A_Tebow, 7 Mar 2017 | Read review
5 of 5
Cancelon
US$124* /night
View Deal
PricelineUS$289
TravelocityUS$289
HotelQuicklyUS$359
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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