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The Westin Galleria Dallas

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#7 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
The Westin Galleria Dallas
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1,163 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
United States
Reviewed 21 December 2015

Hotel room on preferred floor was updated, large, and easy to work in. The location of the hotel is adjacent and connected to the Galleria. Wifi signal was strong in the room. Never had to leave the hotel for dinner due to having great restaurants steps away inside the hotel or Galleria.

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Helpful?
Thank k4Ysi4d
glattbach
Reviewed 18 December 2015

An outstanding property, well managed, excellent service, great workout room and all of that at a premier shopping location centrally located. It truly is a "Dallas gem". I recommend it to anyone heading to Dallas on business or pleasure. Book over hotwire for better prices, got a smoking deal around 85 per night.

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Thank t a
Oklahoma City
Reviewed 18 December 2015

Pros: the hotel is definitely lovely. Beautiful decor, clean rooms, friendly service, and convenience of being located in the mall itself. Cons: you can get more free amenities at a Best Western or Holiday Inn for a fraction of the cost and just as clean a room. I travel frequently and I was disappointed that there was no free breakfast...

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Thank lthornton79
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for taking the time to review your stay. I am glad to hear you enjoyed the hotel, but disappointed there were many aspects that didn't thrill you. I do have to say, it's hard to compare our hotel to a Best Western or Holiday Inn, because you get so much more than a low rate and...

Edmonton, Canada
Reviewed 16 December 2015

Hotel is adjacent to the Galleria shopping mall. The staff was great and the room was very quiet we really enjoyed. Transport (cab) into downtown area can be expensive depending on traffic volume and time of day.

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Thank David M
Reviewed 14 December 2015 via mobile

Great stay for an older hotel, used to be a lot more popular a few years ago. But they keep their facility well maintained and renovated. Friendly staff and service. High reviews for the great location. Connected to the Galleria with great choices in dinning!

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Thank Mark R
Reviewed 12 December 2015 via mobile

I write about this all the time! Westin, please do not assume that females do not want king sized beds! I write it on all my reservations, but when I get to the hotel, you always try to push a double double on me! Two gentlemen were right after me and I waited to hear how they were greeted!when I...

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Thank Traveler B
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Cooper12, First, I'd like to say thank you for your loyalty. We appreciate you've made it back to The Westin Galleria Dallas during your trips to the Big D. It seems you enjoyed the bed and our team here, but am disappointed to hear there were some things you didn't care for, such as the rain shower head. The...

home
Reviewed 12 December 2015 via mobile

And I do. This hotel was clean and the heavenly bed was just that. Staff was nice and efficient. As for rooms they are spacious. I just have to say that I miss the powerful dual headed shower these hotels use to have. The rain shower is a pitiful excuse for a hot shower to wake you up. Secondly this...

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1Thank cooper12
Little Rock, Arkansas
Reviewed 11 December 2015

The Westin is located in a perfect spot if you are coming to Dallas to shop. Immediate entrance to the Galleria Mall. Tons of great restaurants in walking or short driving distance. List rate on the rooms is pricey but using Priceline I was able to get a $65 room - incredible deal and well worth it. Free parking is...

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1Thank Jon M
Georgetown, Texas
Reviewed 8 December 2015

The Westin Galleria Dallas is attached to the Galleria Mall with easy access to the mall's many shops and restaurants. It is located on the Dallas North Tollway with convenient access to the many businesses located nearby. The great location is matched by the great service of the associates working there. From the minute you drive up till you checkout,...

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Helpful?
Thank rkiker
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you so much for your great review. We are thrilled you enjoyed your stay with us, and very much appreciate your loyalty as a Platinum member. We welcome you back to our Westin home any time. Happy Holidays and see you again soon. All the best, Greg White, General Manager

Aspen, Colorado
Reviewed 7 December 2015 via mobile

I've been visiting Dallas on business and staying at this hotel for seven years. I absolutely love everything about it. The friendly staff, starting with the vallet guys, some of which I've known right from day 1 (Edgar, Alex and Andre), the bellman, the super friendly and accommodating reception employees (I particularly like Taj), the Second Floor bistro, where I've...

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1Thank Ana B

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Region: United States > Texas > Dallas
Price Range: $219 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Green Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Galleria Dallas staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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