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Embassy Suites by Hilton Dallas Love Field

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#40 of 200 Hotels in Dallas
GreenLeadersBronze level
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738 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Fayetteville, Arkansas
Reviewed 3 days ago NEW

Really great experience. Definitely recommend. I'm pretty picky about the bathrooms and this one was very clean. Big plus. Staff very friendly, complimentary reception and breakfast was awesome. Perfect location to the race I was attending. I just wish I didn't have to pay so much to get this quality.

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Helpful?
Thank Tonya W
Reviewed 3 days ago NEW

I had booked a 2 bedroom suite ~ months in advance for the night we were flying in to Dallas. I called the morning we were leaving to make sure everything was good and to let them know we would be arriving late (around 12:00a) and would need extra pillows in our room. Upon arriving we were given a 1...

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Helpful?
Thank 38vickin
Texas
Reviewed 1 week ago

My husband and I stayed one night here because he was running in a marathon nearby. This Embassy Suites is smaller than others I have been in. My husband and I both commented on how there were not as many plants in the lounge area as others we have stayed in. There was a little bit of noise due to...

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Helpful?
Thank carlav60
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear carlav60, Thank you for your survey. We're glad you enjoyed your stay. Embassy Suites is focused on looking to be more environmentally friendly. One focus is water reduction, which also affects our Atrium plants. We are able to reduce our water consumptions by 28,500 gallons per year by not have to water our Atrium plants. We do, however, continue...

Cedar Falls, Iowa
Reviewed 1 week ago

This was a hotel I used for a base to be with family for Thanksgiving. The staff was wonderful from the get go as I had a complicated check in with a prepaid room for three nights that I gave to a niece and nephew and then booked another room for three additional nights. The desk clerk figured it out...

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Helpful?
Thank thomastG5128RA
Thackerville, Oklahoma
Reviewed 1 week ago

This place was great! We enjoyed our stay!!! Very clean, staff was very friendly & helpful. My son did encounter issues with trying to catch shuttle from airport- but I went to the front desk- they informed me to tell him to take a taxi and they would reimburse him~ and they did - $30 bucks. Would definitely recommend this...

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Helpful?
Thank RiverOfLove
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear RiverOfLove, Thank you for your survey. We're glad you enjoyed your stay. We hope to see you when traveling through Dallas once again. Have a great week!

New York City, New York
Reviewed 2 weeks ago

I stayed here in September 2016 for a week. The hotel was undergoing extensive renovations at the time of my stay. The construction occurred during the day when i was out so it didn't bother me that much. My room was outdated and didn't get around to being renovated as yet. The rest of the hotel seemed nice and the...

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Helpful?
Thank OnRoam
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear OnRoam, Thank you for your survey. I'm happy to say that our guest room renovation is complete! There are a few odds and ends to button up, but all of our guest rooms are complete. We look forward to seeing you when your travels bring you back to Dallas. Have a great Thanksgiving!

Dallas, United States
Reviewed 2 weeks ago

The Embassy Suites is perfectly located for not only Love Field, but all the best that Dallas has to offer in the way of restaurants and shopping. It is currently under renovations, but you hardly notice. They are super friendly and very accommodating.

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Helpful?
Thank J4294FXmichelles
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear J4294FXmichelles, Thank you for your survey. We're glad to hear that you enjoyed your stay. We look forward to seeing you when your travels bring you back to Dallas. Have a great Thanksgiving!

Norman, Oklahoma
Reviewed 3 weeks ago

We were really disappointed in the cleanliness of our room. The staff was great and the location and proximity to Love Field was great. However, those factors don't overcome unclean sheets. I'm not sure if we will return to this hotel.

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Helpful?
Thank t_thomas_miller
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear t_thomas_miller, Thank you for your survey. Please except my apologies for the condition of your room. This is unacceptable by anyone's standards. Your comments will be shared with my Housekeeping Director and her staff. We would like for you to give us another opportunity to serve you. Please call me directly and I will personally make your arrangements. My...

Phoenix, Arizona
Reviewed 3 weeks ago

The room I was in I could hear the people in the next room. I heard everyone downstairs being very loud, that woke me up early in the morning. I was on the 8th floor. I have never had this problem at any Embassy before, until I stayed there.

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Helpful?
Thank sandradO340QO
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear sandradO340QO, Thank you for your survey. I apologize that you did not enjoy your stay with us. I would appreciate if you would call me directly on my cell phone to discuss further. I would like some more information so I can resolve any possible issue in the future. My cell is 469-441-1203. Enjoy the rest of your week!

Seattle, Washington
Reviewed 3 weeks ago

Hotel is under construction. Looks as though it will be very lovely when done. Manager cocktail hour and the breakfast are great. The food in the bar and drinks are pretty pricey. We had 2 drinks, a salad and a burger and our bill was $75.

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Helpful?
Thank christinepY3139CZ
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review

Dear christnepY31319CZ, Thank you for your survey. We're glad you enjoyed your stay. We look forward to see you again when your travels bring you back to Dallas. Have a great week!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located in Dallas, the Embassy Suites Hotel is convenient to the downtown business district, as well as a host of area attractions. Complimentary onsite parking, complimentary shuttle to/from Dallas Love Field Airport, North Park Shopping Center, SMU and local businesses within 5 mile radius - Based on availability. Our guest rooms are two-room suites which include complimetary cooked-to-order breakfast and evening cocktails in the garden atrium. The hotel also features an indoor swimming pool, sauna, steam room, whirlpool, fitness center and outdoor jogging trail. So, whether here for business or pleasure, the Embassy Suites will make each stay one to remember. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Love Field

Address: 3880 W Northwest Hwy, Dallas, TX 75220-5139
Region: United States > Texas > Dallas
Price Range: $186 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Dallas Love Field 3*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Embassy Suites by Hilton Dallas Love Field reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Dallas
Embassy Suites Dallas
Dallas Embassy Suites
Hotel Style:
#14 Green Hotel in Dallas
#17 Family Hotel in Dallas
#20 Romantic Hotel in Dallas
#38 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Love Field staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Dallas Love Field staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!!!”
 of 5 bubbles 38vickin, 4 Dec 2016 | Read review
“View from my 8th floor window was over the greenbelt, could see downtown and Love Field”
  • living room
 of 5 bubbles ScottEP, 12 Nov 2016 | Read review
“Ask for a room overlooking the park.”
 of 5 bubbles dfranklin_shs, 23 Oct 2016 | Read review
“Stay away until the renovations are totally complete.”
 of 5 bubbles 845marcm, 27 Sep 2016 | Read review
“If you want peace/quiet between 8am-6pm during the day at the hotel? Pick a different hotel - Under Renovation for the next several months.”
  • Bathroom with heated towel rack - You have to plug it up.
  • Picture from door of bathroom
  • Tub that will soon be replaced after renovation.
  • Front Room View
  • Front Room View
  • Front Room View
  • Front Room View
  • King Bedroom View
 of 5 bubbles JustMy0pini0n, 2 Jul 2016 | Read review
5 of 5
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