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Howard Johnson Express Inn - Denton

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Howard Johnson Express Inn - Denton
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140 Reviews from our TripAdvisor Community

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There are newer reviews for Howard Johnson Express Inn - Denton
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Showing 139: English reviews
Denton, Texas
Reviewed 6 September 2016

Never stay there again! People walking up and down the halls all night. Bad neighborhood with drug selling going on . Horrible smell and decor!

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Helpful?
Thank 817billym
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Hi 817billym, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I...

Texarkana, Texas
Reviewed 19 August 2016

Wifi was not good, slow and would drop connection all the time. Any other issues or questions I had, were handled quickly and met my needs.

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Helpful?
Thank Trbanks
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. I am sorry for the issue with the WiFi connection and I thank you for bringing it to our attention....

Richardson, Texas
Reviewed 16 August 2016

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Thank suzellel2016
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Riverside, California
Reviewed 16 August 2016

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Helpful?
Thank 502estelam
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Oklahoma City, Oklahoma
Reviewed 11 August 2016

Be advised that there are multiple places where the pet fee is posted to be 15.00 per night but they will try to charge you 20.00 per night. Most of the rooms need to be renovated. The AC in our room sounded like two freight trains with 2000 cars each were passing by all the time. Someone that owns or...

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Helpful?
Thank Jeff G
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will...

Wichita Falls, Texas
Reviewed 10 August 2016

Nice friendly service. Clean rooms . soft beds. Clean carpet. Sink and bathroom clean. No bed bugs.

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Helpful?
Thank pamelao539
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable.

Atlanta, Georgia
Reviewed 7 August 2016

I checked in at 2 am, was working all night and needed to lay down till 6am so I could go back to work... they charged me a $40 deposit???? It took two days to get my deposit back!!!!

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Thank kennethk621
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for this review of our hotel. The $40 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your...

Reviewed 26 July 2016 via mobile

Upon check-in the poor service started. The desk worker couldn't find our reservation made via Expedia. I was looking on my phone for the confirmation # and he told us to go sit down and he would call us up when he was ready. We were the only people in the lobby! We finally got a room after Expedia called...

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Helpful?
Thank Anita H
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Amarillo, Texas
Reviewed 19 July 2016

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Thank 527eduardob
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Lubbock, Texas
Reviewed 11 July 2016

The only redeeming quality of this hotel was the friendliness of the staff. Everything else was basically disgusting and unsafe. Luckily, the air conditioner sounded like a freight train, but at least it drowned out the sound of all of the unsavory activities going on all night. We booked this because they were pet friendly and had a pool. We...

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Helpful?
Thank Y7186CEcindyb
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera St, Denton, TX 76207-3420
Region: United States > Texas > Denton
Price Range: $68 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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Questions & Answers

Here's what travellers have asked, with answers from Howard Johnson Express Inn - Denton staff and other travellers.
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Questions? Get answers from Howard Johnson Express Inn - Denton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible stay somewhere else.”
 of 5 bubbles steveeY300WG, 27 Nov 2016 | Read review
“Don't take your pets!”
 of 5 bubbles 4601234567, 20 May 2016 | Read review
“Request a King Size Bed.”
 of 5 bubbles 220reshmak, 13 May 2016 | Read review
“Rooms inside are noisy and there are no elevators to the 2nd and 3rd floors”
 of 5 bubbles 814sherylg, 21 Feb 2016 | Read review
“Go elsewhre”
 of 5 bubbles b1bayer, 11 Jan 2016 | Read review
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