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Clarion Hotel

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Clarion Hotel
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed 21 December 2016 via mobile

The customer service at this hotel is the worst. When I Called to book a suite, I had spoken to 3 different members and neither wanted to book my reservation, which they never did. They continued to give me the run around saying I had to speak with a Manager just to book a suite. One of them actually felt...

Thank Latterica B
Forrest City, Arkansas
Reviewed 15 November 2016

When you first walk in to this place you are greeted by a very nice looking lobby all marble tile, high polish on the wood surfaces, and generally looks like a very nice place. This is a very deceptive preview of the place. Once you get beyond the lobby you begin to see the true face of this hotel. Many...

Thank Dreddel110
Austin, Texas
Reviewed 10 November 2016

This was the 1st Choice Privilege hotel that I experienced the worst possible stay. This hotel is unsuitable to be staying in. The hotel staff checked me in by leaning over the keyboard, unfriendly. Only one slow elevator for 4 floors. When you get off the elevator smells like mildew and you almost can fall through the floor. Go into...

1Thank dlady360
Rogers, Arkansas
Reviewed 22 October 2016 via mobile

Before I begin, I want to state that I booked this direct through the Choice Hotel website, and requested one of their "nicer" rooms....The volume on the TV didn't work, so I called the front desk. They advised they would send maintenance. About an hour later the front desk called back to confirm the specific problem and advised they would...

1Thank Jean L
Las Vegas, Nevada
Reviewed 1 September 2016

This was absolutely my worst stay ever! The hotel is ruined, not well maintained and infested with roaches. I have main an official complaint with Choice Hotels as well. This has to be fixed. What the heck are they running there? NO NO NO -- DO NOT STAY THERE. Go to Holiday Inn Express instead if you stay in the...

1Thank lnzjohn
Reviewed 15 August 2016

This hotel needs to be updated and cleaned. And, please stop using Fabuloso to clean. The elevator is too slow. The hotel was HOT, HOT, HOT in August! The staff is friendly but the hotel is just gross! The bed was fine but that was the only thing that was fine. It is in Texas and it is summer ...did...

1Thank Yolonda E
Destin, Florida
Reviewed 2 August 2016

The hotel elevator is the worst one that I've ever been on. Slower than molasses. Ice machines didnt work on all floors. Breakfast buffet was included. It was really good. It pool and hot tub was nice. The hotel had a general air of being a bit rundown and seedy. It seems like some people actually live there full time....

Thank Trish H
Reviewed 29 July 2016 via mobile

This is the worst hotel we have ever been to in my life. Holes in the wall by the box a.c. That is old and load. The room was not clean. The hotel was not clean. Old TV and you can not hook up my Xbox. One up to the tv. Because they broke the TV so you can't do...

1Thank judith P
Walworth, New York
Reviewed 19 July 2016

The bed comfortable, and the hotel quiet, but the sink leaks, the toilet leaks, the shower leaks, the TV volume did not work, the internet was good, until it died, tried to call the front desk, the phone did not work, the carpets in the hallway were beat and dirty, the parking lot was dirty, the doors to the outside...

Thank RLeave
Reviewed 16 July 2016 via mobile

Well when I woke up to go to the restroom at 2:30 am hotel room door was open only thing keeping some one from entering was chain lock. I called from the desk they seemed very in concerned and did not even offer to have security come up. Checked out the next day and and front desk associated said, "...

1Thank Myfamily0830

49 photos of this hotel

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Hotel & Grounds (12)
Dining (8)
Room/Suite (16)
Pool/Beach Area (3)
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Business Centre/Function Rooms (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our multi-million dollar renovation has made the Clarion Hotel one of the finest hotels in the Dallas area. Whether you're traveling for business or pleasure, you'll find something for everyone. Friendliness, Cleanliness and Impeccable Service. That's our promise to you.And when we say Affordable Luxury, we mean it. At the Clarion you'll enjoy our full service restaurant including FREE hot breakfast buffet with eggs cooked-to-order. Get away from it all in the Bobbisox lounge or relax and watch the kids have the time of their lives in the Fun Zone Complete with Ping Pong Tables Arcade Machines and our indoor playground, pool and hot tub.We may be affordable, but you'll find all the accommodations you would expect from any luxury hotel, including spacious guest rooms with the most comfortable beds on the planet and luxurious synthetic down bedding. Other amenities include wireless and high-speed Internet service, luxurious executive suites, Remodeled fitness center with all new Precor equipment. Need a ride not to worry here at the Clarion Hotel we implement our shuttle service to meet your needs with scheduled pickups and drop offs at many local corporations along with scheduled shuttle runs to your favorite market within a 5 mile radius... ... more   less 

Additional Information about Clarion Hotel

Address: 1515 N I-35 East, DeSoto, TX 75115 (Formerly MCM Grande FunDome-DeSoto)
Region: United States > Texas > DeSoto
Price Range: $115 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Mcm Grande Fundome-Desoto Hotel Desoto
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Clarion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is not a good room in this place in my opinion though I only stayed here just the one time”
 of 5 bubbles Dreddel110, 14 Nov 2016 | Read review
“Don't stay there at all until they have new upgrades.”
 of 5 bubbles lnzjohn, 31 Aug 2016 | Read review
“All of the rooms I visited had problems with air conditioning and need to be updated.”
 of 5 bubbles , 15 Aug 2016 | Read review
“Was on 4th floor . That seemed to be where they put most people. Stayed for 6 nites”
 of 5 bubbles TrishH625, 1 Aug 2016 | Read review
“get a room near the elevator, the stairs are confusing, the lobby large, you will do some walking, no sense in doing more than necessary!”
  • Drip, drip, drip ... but luxury bar soap makes up for it!
  • Think the ceiling tiles have exceeded their useful life?
 of 5 bubbles RLeave, 19 Jul 2016 | Read review
5 of 5