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Holiday Inn Express Hotel & Suites Dallas South-DeSoto

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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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143 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Orlando, Florida
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

This hotel was super convenient to the highway, it was busy when we came but the staff was still very friendly and attentive. The rooms were spacious and clean and despite how busy there was plenty of complimentary parking and breakfast.

Helpful?
Thank Kanesha R
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago

We stayed here for two nights at the end of October. The rooms were clean and large The staff, especially Dawn, were friendly and accommodating. The breakfast was sufficient and I especially appreciated the fact that Soymilk was provided as I usually have to haul moyown lactose free milk.

Helpful?
Thank Marilyn H
Gadsden, Alabama
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2016 via mobile

My wife and I stayed September 2 & 3. The in room safe didn't work, the ice machine was broken and the juice machine In the breakfast area was broken. We are frequent travelers and HI platinum club members. I made management aware of the issues. This one does not meet expectations.

Helpful?
Thank btbarryt
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear btbarryt, Thank you for writing us a review and for being an IHG Rewards Club Platinum Elite members. We certainly regret the overall dissatisfaction you had experienced during your stay especially some of the amenities and facilities not to be working. Please know that this is not reflective of the high standards we usually pride ourselves in. We take... More 

Oklahoma
Level Contributor
8 reviews
Reviewed 25 August 2016 via mobile

Hotel was beautiful and clean at the entrance, and check in desk. The room was nice, but there was mold on the tub. All they need to do is spray with a little bleach to get rid of the mold. The breakfast was wonderful and the Desk Clerks were extremely Helpful, Polite, Respectful, and Smiling!!

Helpful?
Thank Candy H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear Candy H, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the hotel, the excellent service received from our staff, and the breakfast served at par. However,... More 

Kent, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2016 via mobile

Wonderful room, immaculately clean spacious and altogether a real treat to stay in ... Big shout out to Dawn who made our stay so enjoyable. Always smiling and happy, she went out of her way to help and advise us! Thanks Dawn, you're a real gem !

Helpful?
Thank MrsParsnip
Lubbock, United States
Level Contributor
10 reviews
4 hotel reviews
Reviewed 26 July 2016

I have stayed here several times now. It is always clean, quite, and relaxing. Has very nice, modern decor in the rooms. Beds are very comfortable. Downstairs in the lobby and hallway windows have nice plantation shutters. Good variety of choices for the free included breakfast. Easy access and plenty of parking. Close to lots of restaurants.

Helpful?
Thank Tim J
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Cindy J, Thank you for continuing to choose to stay with us. We are pleased you enjoyed our property, amenities, and our location, once again and look forward to having you stay with us again soon! If you haven't already tried "Bienvenidos" Mexican restaurant we highly recommend it for dinner next time you are in town. More 

Negril, Jamaica
Level Contributor
13 reviews
5 hotel reviews
Reviewed 20 July 2016 via mobile

We are there for a spiritual retreat. There staffs are out of this world, so caring and took care of us before we ask for it. Great location, clean rooms, more than excellent service. We enjoyed more than exactions .

Helpful?
Thank ptottraveller
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

ptottraveller, We are so pleased you enjoyed your stay with us while you were attending the spiritual retreat. We look forward to having you stay with us again soon! More 

1 review
Reviewed 3 July 2016

We recently organized a spiritual retreat where more than 400 people attended the 3 day event from around 8 countries ! We could not have imagined such an event without the staff and management of Holiday Inn, Desoto. Every single team member from the venue made this international event a huge success! From food to guest services, event management to... More 

Helpful?
Thank Santanu P
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Santanu P, It was our pleasure hosting your event at our hotel. We loved being a part of the retreat, and look forward to having you stay with us again soon! More 

Paris, Tennessee
Level Contributor
61 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2016

The person who checked me in was unenthusiastic and didn't seem to care whether I stayed or not. The room was nice but from eleven o'clock until after one AM someone in the room directly above us let their elephants loose in the room. They made noise for three hours. It was a very unpleasant night. Seems like someone would... More 

Helpful?
Thank Drfoodlover2
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Drfoodlover2, On behalf of my staff and I we would like to apologize for the recent stay you had. While we do monitor the noise level at the hotel by walking the hallways, we also encourage our guests to call as the front desk to notify us of any noise issues, or any needs they may have at anytime during... More 

Oklahoma City, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 June 2016

Solid property, location and amenities. Breakfast was good as was the pool. One of the nicer HIE properties and seemed to be the best choice in Desoto. Friends stayed just down the street at the Clarion and had a much different experience.

Helpful?
Thank cofgolf172001
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

cofgolf172001, We are so pleased we were able to provide you with a great stay, and that you were able to enjoy the many amenities we provide like our outdoor pool, and delicious hot breakfast. We would love to have you stay with us again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Address: 1310 E Wintergreen Rd, DeSoto, TX 75115-2608
Region: United States > Texas > DeSoto
Price Range: $149 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas South-DeSoto 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dallas South-DeSoto staff and other travellers.
4 questions
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Round Rock, Texas, United States
over a year ago
Round Rock, Texas, United States
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Dallas South-DeSoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are always quiet, clean & comfortable”
 of 5 bubbles Weazy123, 17 Jul 2015 | Read review
“We always book rooms away from elevator.”
 of 5 bubbles 502tonis, 18 Apr 2015 | Read review
“Choose a room on the quiet side - away from the highway.”
 of 5 bubbles RoaminRod, 10 Dec 2014 | Read review
“Only one lift / elevator so stick together if you are in a group and don't want to wait too long for a ride.”
 of 5 bubbles DaiJam2, 16 Aug 2014 | Read review
“I think anyone would be happy to stay here.”
 of 5 bubbles cadan, 1 Jan 2014 | Read review
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