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This is a nice Holiday Inn just south of Dallas. The room was clean, comfortable and quiet. The breakfast was the typical continental layout. It was a nice stopover before getting into Dallas. I'd stay here again.
I used points to stay at this hotel for a trip to Dallas for a concert. The staff was friendly and I was able to check-in early and enjoy a relaxing afternoon at the pool. The hotel has a little pantry w/snacks and drinks that...More
Got in late the night before, hotel was fine, got 5 hours sleep. Tonight was supposed to be the night to get 8 hours, but the desk called me at 11:20PM because they needed to run the credit car again. To be fair, they did...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSotoResponded 20 January 2018
Thank you for staying with us and providing us with your valuable feedback. I am delighted to see that you have given a high rating for the location and rooms of the hotel. We strive every day to create special experiences one guest...More
Called the property and spoke with vickia. family is staying at this property due to being in town for a funeral. i work at a holiday inn so i know how flexible the front desk system works. me or my family will not be back...More
Thank Marshall J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSotoResponded 11 September 2017
Dear Marshall J,
Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this, we have fallen short of your expectations. We take comments such as these...More
This Hotel location is perfect, The young lady by the name of Dawn at the front desk was so helpful and understanding to my situation. The Customer Service was top notch that my family and I received from the beginning to the end. Breakfast was...More