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Holiday Inn Express Hotel & Suites Dumas

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#5 of 11 Hotels in Dumas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Dumas
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Reviewed 1 week ago

Kids...kids...kids! If you are looking for a family oriented place this is the place. However, if you are like me and don't have children and want a good night's sleep pick a different hotel. We checked in really late and the pool was still open and kids were running through the hall screaming. We actually had a suite, soundproofing -...

Thank Angela M
Management response:

Thank you for your time to write a review. We appreciate all feedback positive, and negative. We are sorry that you did not have the best stay with us. We our a family oriented hotel, We usually ask people with out any kids if they would like a room on the top floor that way they do not have issues...

Reviewed 15 January 2017

There are not a lot of choices in the area, but this is a good one! It's proximity to the highway is close, but the hotel is fairly quiet and secure. The property is well maintained and the lobby was very nice as well. The front desk person was very polite and got us checked in quickly. The room was...

Thank Mlbpafan
About Hotel's Favourite Review
Management response:

Thank you for your time to write a review. We appreciate all feedback, positive and negative. We are so happy you decided to stay with us, although there wasn't very many choices. I am pleased to hear the great job the staff is doing, from the check-in to the accommodations. I will share this review with all the staff, letting...

Edmond, Oklahoma
Reviewed 17 March 2017 via mobile

Rooms were great, quiet and comfortable. It's getting a 4 star because the food was a little disappointing. The staff was very polite and the atmosphere was clean and inviting.Other than the not so great food, it was a great place to stay for the night.

Thank Holly J
Management response:

Thank you for your time to write a review. We appreciate all feedback positive, and negative. We are happy to hear that you enjoyed your stay. As for the breakfast I will get with my staff to look for ways to improve it. We look forward to assisting you on your next trip. Hope to see you soon!! Thank you,...

Plano, Texas
Reviewed 10 March 2017 via mobile

This was just a stopover stay for us on our way from a ski trip to Austin. The front desk personnel was very efficient and friendly and the hotel was very clean and fairly quiet. The walls are rather thin so we could hear the room next to us who decided to wake up at 5 am and have a...

Thank Babette M
Management response:

Thank you for your time to write a review. We appreciate all feedback positive and negative. We know as a customer you have several options to choose from. Let me first thank you for choose to stay with us out of all the other hotels here in town. We are happy to hear that your check-in was efficient, also that...

Orange County, CA
Reviewed 7 December 2016

I would have give this hotel 4 stars if I didn't have problems with housekeeping. The hotel itself is decent, rooms were large & beds comfortable. My problem was with the housekeeping. The hotel never seemed that busy so housekeeping should have been excellent, not in my case. Twice my room was never cleaned, on several occasions towels were removed...

Thank prosailortim
Management response:

Thank you for your time to write a review. We appreciate all feedback positive and negative. I am sad to hear that our housekeeping was not on top of the rooms the way they should be. I sincerely apologize for the inconvenience and frustration you must have felt during your stay. I will share this review with the staff to...

Aubrey, Texas
Reviewed 7 December 2016 via mobile

I stayed overnight on a Monday while traveling through the Panhandle. There is a happy hour provided on weeknights, with a two-pour minimum per room. The fitness room has two treadmills, an elliptical, a stationary bike, and a sit-up bench...but no free weights: you'll need to get a treadmill key from the front desk. My king-bed room was spotless, with...

Thank scottygator94
Management response:

Thank you for your time to write a review. We appreciate all feedback positive and negative. We are happy to hear that you enjoyed your stay with us. I am please to know that everything in your room was spotless and to your liking. I do apologize for the thin walls and will speak with the owner to see how...

Dry Creek, Louisiana
Reviewed 10 November 2016 via mobile

I have stayed here numerous times with no problems. However, this was a whole different story. I was awakened with the walls shaking. After reporting to front desk, it stop. Just a short while later, it started again. Seems they were having a meeting downstairs but it was affecting the 2nd floor I was on. I again complained only to...

Thank Pris B
Management response:

Thank you for your time to write a review. I am sad to hear that you did not enjoy your stay with us on your last visit. I have spoken to front desk about the issues and this kind of behavior from the staff will not be tolerated. We have addressed the issue with the ac unit and it has...

Loveland, Colorado
Reviewed 2 November 2016

I stay here on all business trips to the Dumas area. This hotel is newer, well kept, clean, and comfortable. The rooms are larger than average and the beds, pillows, and linens are very comfortable. The workout room has treadmills, elliptical, and bike. Breakfast is better than most of these hotel chains. Staff if friendly and helpful. Very good value.

Thank Russ H
Management response:

Thank you for your feedback. We appreciate all feedback, positive and negative. We are happy to hear that you enjoyed your stay with us so much, from the rooms, staff, and breakfast. We are please to know that you had such a great stay with us. We look forward to any future stays you might have with us. Thank you...

Dallas, Texas
Reviewed 24 October 2016

Staff was friendly and helpful. The room was very clean and without any trace of smoke or lingering odors. Amenities were average and so were the furnishings with the bed just being ok and the mattress a little too hard for me. We enjoyed the breakfast in the morning which was spotlessly put together. Price was reasonable for the area....

Thank Connie T
Management response:

Thank you for your time and letting us know how your stay was. We appreciate all feedback, positive and negative. We are pleased to learn that you enjoyed your stay with us. I am however sad to hear that the bed was not to your liking. I will personally look into seeing what we can do to improve the mattress...

Claremore, Oklahoma
Reviewed 15 September 2016

Room nice. Front desk person helpful. We would stay there again Breakfast needed a little. Gravy not warm Peking good for a small town this was good,,, if you are looking for a good room for a good price this is it,,,,,s

Thank Gwen2661
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Gwen2661, Thank you for choosing to stay with us and leaving a review. We are always happy to provide a consistently clean and comfortable and place for our guests. I appreciate your positive feedback regarding our friendly staff and nice rooms. Your concerns about the breakfast items will be certainly looked into. I apologize for any inconvenience it may...

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Hotel & Grounds (11)
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Bathroom (3)
Dining (4)
Business Centre/Function Rooms (1)
Other (5)
11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites located in back of the Hampton Inn located in Dumas, Texas, located north of Amarillo. This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Windows on the Plains Museum, Art Center, Cactus Playa Lake, migrating birds and antique shopping in downtown. Less than an hour from the hotel you can explore Palo Duro Canyon, American Quarter Horse Association Hall of Fame and Lake Meredith also Located only 2 miles from the Moore County Hospital District and the Pheasant Trails Golf Course, The Holiday Inn Express & Suites & Hampton Inn in Dumas,TX is the perfect place for you. Swift & Co., Valero, Venable s Welding/Roustabout, BP, and Pioneer National Resources (CIG), Amarillo College is just a few of the companies that do business in the Dumas area. Wind Energy is a big part of the Texas Panhandle and one of the prime spots in Texas for Wind Energy. Relax in your own elegant room featuring stylish decor and amenities, free WiFi and wireless high-speed including fiber optic at both propertys Internet access, and the best night sleep you had in days. Enjoy a swim in our crystal-clear indoor heated pool & spa or energize in our Fitness Center or free acess to all our guest at the local YMCA must present room key for free ascess to both propertys.Polish that presentation in the business center and we even have the right space for your professional meeting,wedding,baby showers or even birthday partys.We here ready with all you need to make your trip to Dumas a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dumas

Address: 1932 S Dumas Ave, Dumas, TX 79029-6003
Region: United States > Texas > Dumas
Price Range: $145 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dumas 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dumas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dumas staff and other travellers.
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Dumas, Texas

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Questions? Get answers from Holiday Inn Express Hotel & Suites Dumas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back of the hotel are further from the highway, but we stayed at the front to watch our vehicle and the noise was not a problem.”
Mlbpafan, 15 Jan 2017 | Read review
“Book furthest from lobby to avoid noise from the pool - the kids, old and young love it :)”
conniet490, 24 Oct 2016 | Read review
“Quite. Room nice enough”
Gwen2661, 14 Sep 2016 | Read review
“higher floor quieter”
elainemH5404PA, 23 Aug 2016 | Read review
“Ask for a room on the back side of the hotel.”
GrintsumM, 2 Feb 2016 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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