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This hotel has bed bugs. When checking out, the desk clerk graciously refunded the cost of the room; however, was far from surprised at hearing the reason why we were checking out. I typically trust IHG properties. This is a true disappointment.
Needed a place to spend the night in the outskirts of Dallas and was looking for a decent hotel at a reasonable rate. Holiday inn express exceeded my expectations, spacious room with high ceiling, comfortable beds, excellent breakfast but above all things great personnel, attentive,...More
Response from Elijah R, General Manager at Holiday Inn Express Suites - DuncanvilleResponded 23 June 2017
Thank you so much for taking the time to fill out a review, we appreciate the kind words. I will definitely share your comments with my staff they will appreciate it very much. The food next door is amazing! We are very much so enjoying...More
Clean an Comfortable with great breakfasts! Close to several good restaurants! Easy off and on near interstate! Just a bit pricey. Beds and pillows allowed a great nights sleep! Good variety of breakfast selections!
Thank Thomas A
Response from Elijah R, General Manager at Holiday Inn Express Suites - DuncanvilleResponded 1 week ago
Thank you for the kind and fair review we appreciate all your feedback! Ask us about some of our discounts on your next visit as well as signing up for IHG rewards that will get you automatic discounts.
Front desk staff was super friendly and a pleasure to deal with. That's pretty much where it ends with the good things to say about the hotel. Walked into the room and was assaulted by a horrible musky smell in the air that was being...More
Thank Carli J
Response from Elijah R, General Manager at Holiday Inn Express Suites - DuncanvilleResponded 15 September 2017
Thank you so much for the review I apologize for the room and inconvenience, we are indeed undergoing major renovations! We look for two you giving us another try once we are complete, which should be sometime in November with public spaces and rooms.
This is the nastiest hotel I have ever stayed!!! Stains on the carpet in the hall and in the rooms. Stains on all of the furniture. It looked like it has never been cleaned. The smell was horrific. My eyes were red and irritated for...More
Response from Elijah R, General Manager at Holiday Inn Express Suites - DuncanvilleResponded 31 August 2017
I apologize for the inconvenience you had during your stay, we are aware of the condition of the hotel and are currently undergoing a complete renovation. Our rooms should be completely finished remodeled by the end of September, we look forward to seeing you back...More
US$84 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Suites - Duncanville Hotel Duncanville ,