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All reviewscracker barrelpassing through townthe shuttle drivernight stafffree shuttlefossil creekcoffee makerfree breakfast isquiet locationking bedhave stayed here several timesvery nice hotelstayed here for one nightmini fridgeroom was spaciouswould stay here againbusiness trip
Shuttle driver Marcus was absolutely amazing! His personality and out of the way service was best in town....Jeremyha in the bar has absolutely best people skills and great bar skills. Overall great encounters with these 2 guys! Housekeeping was very friendly.
I stayed here for a funeral, loved the hotel, they had everything I needed. The room was super clean. The bed was confortable and plush. I used the heated indoor pool and hot tub which was a nice and relaxing way to recharge. I had...More
Thank L A
Response from HI_FTW, Guest Relations Manager at Holiday Inn Fort Worth North-Fossil CreekResponded 22 August 2017
Dear L A,
Thank you for your candid review and for staying with us. We are glad to hear that our services met your expectations. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important...More
We stayed here one night while in Ft Worth. Hotel was clean and we had no issues during our stay. It's about 15 minutes from the Stockyards and we spent most of our time there. There isn't much around the hotel but if you're looking...More
Response from IHGService, Guest Relations Manager at Holiday Inn Fort Worth North-Fossil CreekResponded 22 January 2018
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the cleanliness of our facility and enjoyed your stay with us. We take our guest comments very seriously and always strive to provide comfortable...More
Met every expectation for mine and a friends one night stay. Clean and comfortable with almost every amenity that you could ask for. Free shuttle to a 5 mile radius was very useful and convenient also ran until 12 a.m. very nice. The drinks at...More
Thank Terri S
Response from HI_FTW, Guest Relations Manager at Holiday Inn Fort Worth North-Fossil CreekResponded 16 November 2017
We greatly appreciate your choice to stay at our hotel, as well as your wonderful 5 star review! Each day, we talk about how important you are as our guest, and the team embraces the high level of service we look for each...More
First of all there is free shuttle to the Stockyards, that's a real bonus and the driver is a great guy, informative and friendly. Also, the bed in the room was really comfortable.
On arrival in our room the rail fell down in the closet,...More
Response from HI_FTW, Guest Relations Manager at Holiday Inn Fort Worth North-Fossil CreekResponded 18 October 2017
Dear Steve & Lisa,
Please accept my sincere apology on behalf of our hotel staff. I am very sorry to learn that your experience with us, during your most recent stay, was less than adequate...which is the exact opposite of what we pride ourselves on....More
They do have a shuttle that runs until midnight. When you get there you need to sign up for what time you want to leave and get picked up. We ended up taking an Uber back because we were done before our pickup time.