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Holiday Inn Express Hotel & Suites Fort Worth (I-20)

HIExpress.comUS$109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Chico, TX
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

The hotel room was very clean and attractive. Liked that it had a sofa and mini kitchen area. The staff went out of their way to be friendly and welcoming. The location is great with lots of convenient dining and shopping.

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Helpful?
Thank Suzanne H
About Hotel's Favourite Review
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Suzanne H, Thank you so much for your comments regarding your most recent stay with us! We are ecstatic to hear that you had a pleasant stay at our hotel. We are happy to that our hotel is in a great location for your dinning and shopping needs. It is our goal to provide excellent customer service to all...

Reviewed 29 December 2016 via mobile

Came back and honestly everyone is friendly. Also, I love the cookies that they serve haha. I slept like a baby. Would recommend to anyone. I look forward to coming back. Everything is so clean too. The breakfast could be better but the omelets were delicious.

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Helpful?
Thank 4780710jb
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear 4780710jb, This review made our day. We are so happy we could make your stay lovely. Thank you for taking the time to give us feedback; it really helps boost employee morale. We're excited to come to work every day to be able to see people like you. Thank you for recommending our hotel to your friends and family....

Reviewed 11 December 2016 via mobile

I flew into DFW in order to meet my family for my mother's brain surgery. I was terribly upset not only that my mother was having surgery but my husband had also passed away. I was trying to figure out how to get the mortuary the cremation forms signed & back to the mortuary so that arrangements could be made....

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Helpful?
Thank Sherry L
Sharon W, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Sherry, We are very excited to hear that Trisha Prellwitz was very helpful to you and your family during your stay. Thank you for choosing the Holiday Inn Express. We appreciate your business and are glad that you had a great stay! We look forward to your business in the future.

Austin, Texas
Reviewed 10 November 2016 via mobile

Was booked to stay here two nights for business. Clean room and comfortable bed, but the air conditioner does not have a steady, stay-on fan. Sleeping was hard as the a/c would come on loudly for about five minutes to cool the room, then go quiet after it cooled the room to the set temperature. I was alternately a little...

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Helpful?
Thank mitones
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear mitones, Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express Southwest (I-20) we always want to do everything we can to make sure that every guest enjoys their stay. We thank you for choosing us as a comfy place to rest your head. We regret that you were inconvenienced during your stay. We look...

Fort Worth, Texas
Reviewed 28 October 2016

My husband and I recently stayed at this hotel for a few days while in town for his business. It's in a convenient location with good restaurants and shops nearby. Lauren at the front desk was very pleasant and professional in making sure we were well taken care of. I'm sure we'll stay here again.

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Helpful?
Thank kpy72016
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear kpy72016, Thank you so much for your comments regarding your most recent stay with us! We are ecstatic to hear that our hotel is great and is in a great location for your dinning and shopping needs. It is our goal to provide excellent customer service to all our guests. We are so pleased to see that we were...

San Antonio
Reviewed 27 October 2016

Although we were interested in sight-seeing Fort Worth, and this hotel seemed "way out of town," we found it very convenient to all areas of the city! The hotel is definitely up to Holiday Inn standards - friendly staff, clean facility with quiet rooms, tasty hot breakfast every morning, with the added plus of being much more economical than downtown...

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Helpful?
Thank NormaMorris
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear NormaMorris Thank you so much for your kind words regarding your most recent stay with us! We are ecstatic to hear that our hotel is conveniently located for your travelling needs. It is our goal provide excellent customer service to all our guests. We are so pleased to see that we were given a five star rating from you....

Lexington, North Carolina
Reviewed 22 October 2016 via mobile

Stayed there October 9-12, 2016 on business. The room was clean as was the lobby, breakfast area, and common areas. The staff was pleasant as well. I used the meeting room for teaching a class and the staff went out of their way to be sure my needs were met. I would have given them five stars except for the...

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Helpful?
Thank Mike P
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Mike P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I am so sorry to hear that you did not enjoy your overall experience with us. Just know that we are in the process of upgrading our television...

Reviewed 20 October 2016 via mobile

We stayed here for one night and will not be back. Upon arrival approximately 1.30pm 09 Oct 2016 we were treated extremely rudely by Erica who was working at reception, we were greeted with wait there I'm busy.... umm ok.... We were then told our room was available however we would have to pay $50 as we weren't members of...

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Helpful?
Thank Wayne H
Sharon W, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Thank you for choosing Holiday Inn Express, but I think you are responding to the wrong hotel. Sincerly, Sharon Wilbourn General Manager Holiday Inn Express Fort Worth SW

Reviewed 4 October 2016

I like to stay with Holiday Inn Express Hotel & Suites. This particular one was close to relatives and easy on and off access to freeway. Everything was great except for the room smell. The laundry (sheets, dovet cover, towels) were sour smelling. It permeated the whole room. Change of towels the next day resulted in the same result. It...

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Helpful?
Thank Deborah F
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Deborah F, Thank you so much for your review of our hotel. We regret the smell of the guestroom impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future. Sincerely, Sharon Wilbourn General Manager

Tallahassee, Florida
Reviewed 4 August 2016

Upon checking in on a Sunday, there was a sign at the front desk that the pool was closed for maintenance. Really? Ft. Worth, over 100 degrees each day, 4th of July weekend and the pool is closed? Also, one of the two elevators had an "out of order" sign. Upon entering the room, there was a small battery pushed...

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Helpful?
Thank JuliaS1507
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Julia1507, Thank you so much for your review of our hotel. I am pleased to hear that the hotel staff was friendly during your stay with us. We regret the presentation of your overall stay impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future. Sincerely Hotel Management

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
NEWLY RENOVATED HOTEL! Stay Smart and enjoy our exceptional Texas hospitality at the Holiday Inn Express Hotel and Suites. We're located in the heart of Cityview in southwest Fort Worth, which is ideal for business and leisure travelers. If business brings you to Fort Worth, our location is conveniently minutes away from Lockheed Martin, Carswell NAS/Joint Reserve Base, International Plaza Business Park, Texas Department of Transportation Regional Training Center, Alcon Labs, Miller Coors Brewery, Baylor All Saints Hospital, Harris Methodist Hospital Southwest, Texas Christian University, Southwestern Baptist Theological Seminary and many other companies. If business is the last thing on your mind, we're perfectly situated for fun and relaxation. Sharpen your game at Mira Vista Golf Club, Ridglea Country Club, Pecan Valley Municipal Golf Course, or the play where the pros play at the Colonial Country Club. Get some culture at the Fort Worth Zoo or one of the many art and history museums in the Cultural District. The Hulen Mall is less than a mile away, as are more than 150 restaurants and entertainment venues. Downtown Fort Worth featuring Sundance Square and the Bass Performance Hall is about 10 minutes away via the Chisholm Trail Tollway! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 Citylake Blvd W, Fort Worth, TX 76132-3635
Region: United States > Texas > Fort Worth
Price Range: $161 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn
Holiday Inn Express Hotel & Suites Fort Worth (I-20) Texas
Hotel Style:
#41 Business Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very popular with school groups - book early and ask for upper rooms”
NormaMorris, 27 Oct 2016 | Read review
“I liked being on the top floor as I believe it was upgraded and very clean and quiet.”
karenpK377KN, 3 Jan 2016 | Read review
“be alert and watch for this property because it is set back out of approaching view.”
ShawnR417, 25 May 2015 | Read review
“The wifi was unreliable.”
bullwalk, 4 Apr 2015 | Read review
“A top floor would mean nobody would be stomping around overhead. There are two guest rooms on the ground floor at the end of the hall by the housekeepers' laundry room and conference room, #104 and #106 - it can get a little noisy while the housekeepers are coming and going.”
tcm_crew, 8 Jan 2015 | Read review
5 of 5
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US$109* /night
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