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Homewood Suites by Hilton Ft. Worth-North at Fossil Creek

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Homewood Suites by Hilton Ft. Worth-North at Fossil Creek
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252 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Midland, United States
Reviewed 1 week ago

As I have stated 3 times, during our 4-night stay, our room was only cleaned one time. We checked in on Nov.22nd and checked out on Nov. 27. Our room was only cleaned one time - on November 23. This is not acceptable.

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Helpful?
Thank T6109YOnancyb
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear T6109YOnancyb, Thank you for giving us your valued feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...

Reviewed 1 week ago

I love the amenities and the room decor. It's very relaxing and check-in was a breeze. I enjoyed a hot breakfast and great tasting coffee. The hotel has an easy access location and plenty of parking. You can't go wrong with a Homewood Suites. I chose this hotel because I was going to babysit my grandkids and they offer such...

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Helpful?
Thank 289jeanw
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear 289jeanw, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Austin, Texas
Reviewed 2 weeks ago

The staff was friendly and accomodating. The room was clean, the furniture looks brand new. It was convenient to have a full size fridge and microwave. The only issue we had was there were 16 wheeler trucks parked on the street next to the hotel.

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Helpful?
Thank 2val4jonanddave N
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear 2val4jonanddave N, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We look forward to seeing you again soon! With warm regards, Sal,

Katy, Texas, United States
Reviewed 4 weeks ago

Woke up to use RR and unflushed human feces with tissue in the commode. Called front staff and told me the housekeepers are already gone for the day and she did not know how the room was cleaned/ checked. Finally moved me to another room on the higher floor and in the next 2 days 1 of the 2 elevators...

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Helpful?
1Thank Ferdinand S
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear Ferdinand S, Thank you for providing a review on TripAdvisor. My sincere apologies for the issues. Although we don't like to see problems such as this, we use them as a tool to provide training to our staff. I have talked to the appropriate departments to ensure this was an isolated event and this has been addressed. Thank you...

Raleigh
Reviewed 31 October 2016

Great hotel! Did not expect the evening social or great breakfast! Room was perfect, comfortable bed, new and clean! The staff was friendly and extremely helpful, all so pleasant. We will stay at Homewood Suites whenever possible!

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Helpful?
Thank Debra P
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear Debra P, We love knowing you received the type of memorable experience that will resonate for a long time. Staying with us is meant to provide you a feeling of being at home. Caring about our guests is something that helps us achieve this. Come back again soon to your new home away from home. With best regards, Sal...

Reviewed 30 October 2016 via mobile

Cleanliness, Awesome Staff, Awesome Complimentary Breakfast, Awesome Price, Awesome We really enjoyed our stay; we were in town for a Cowboys game. We will definitely bring the kids back.. Hopefully the renovations will be done.

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Helpful?
Thank Alyssia K
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear Alyssia K, I am so happy to read all of the positive experiences you had during your stay! Our staff is wonderful and they take pride in delivering our guests a clean and welcoming hotel! We are also glad you were able to find some good restaurant choices nearby. Thank you for all of your great comments and we...

Henderson, Texas
Reviewed 19 October 2016

The rooms are up to date and extremely clean. All staff are nice and VERY helpful. The hotel clerk even met my elderly mom at the elevator and assisted her with getting settled with coffee and breakfast. (She rises extremely early.) Truly nice and compassionate!

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Helpful?
Thank D8315ABcraigs
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear D8315ABcraigs, Thank you for taking the time to share your experience about your recent stay at Homewood Suites Ft. Worth North at Fossil Creek. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests! We look forward to your next visit! Best Regards,...

Cypress, United States
Reviewed 11 October 2016

Upon our late night arrival, we were able to check-in in advance in the car and simply pick up our keys at the front desk. This was wonderful since we had our two small children with us. The staff was absolutely wonderful. We had a sink with no hot water. Fixed in less than 3 minutes from the time of...

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Helpful?
Thank Maya B
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear Maya B, Thank you for the great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a comfortable stay with us, and I'm especially pleased that our team helped to make your visit a memorable one. We want all of our guests to feel right at home, and comments...

Austin, Texas
Reviewed 21 September 2016

I have been staying at this hotel for years on business. Due to flooding last year they are in the middle of renovation. I had a renovated room on the top floor, although renovated, paint job wasn't great and already had chips in it. Nice comfy beds. I like this hotel though and it is very close to our office...

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Helpful?
Thank cbell11austin
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear cbell11austin, Thank you for taking the time to complete a review in regards to your recent stay at the Homewood Suites Ft. Worth-North at Fossil Creek. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional...

Grand Rapids, Michigan
Reviewed 18 September 2016 via mobile

The Homewood Suites was under construction when we were there but the service and quality of the property was great. The number one problem with the hotel is the inconvenient location but that's probably why the price is so reasonable.

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Helpful?
Thank Jimm E
Sal R, General Manager at Homewood Suites by Hilton Ft. Worth-North at Fossil Creek, responded to this review

Dear Jimm E, I appreciate your response. We are painfully aware of the road construction issues you experienced on your recent trip to our property. I'm pleased to hear you received good service while you were here. Your review is an indication that the staff is doing a great job and indicative of the experience we strive to provide. If...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
All-suite hotel featuring fully equipped kitchens to include full-size fridge, two-top burner stove, microwave, toaster, dishwasher, pots, pans, dishes, utensils. Complimentary full hot breakfast buffet daily. Complimentary evening reception Monday-Friday. Includes a light meal, beer and wine. ... more   less 

Additional Information about Homewood Suites by Hilton Ft. Worth-North at Fossil Creek

Address: 3701 Tanacross Dr, Fort Worth, TX 76137-3408
Region: United States > Texas > Fort Worth
Price Range: $158 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ft. Worth-North at Fossil Creek 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Ft. Worth-North At Fossil Creek Hotel Fort Worth
Homewood Suites Fort Worth
Homewood Fort Worth
Hilton Fort Worth
Fort Worth Homewood Suites
Fort Worth Hilton
Homewood Suites By Hilton Ft. Worth-North At Fossil Creek Fort Worth, Texas
Hotel Style:
#19 Family Hotel in Fort Worth
#34 Business Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Ft. Worth-North at Fossil Creek staff and other travellers.
2 questions
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3 months ago
Lake Charles
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Ft. Worth-North at Fossil Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for location close to elevators if you have a mobility issue.”
 of 5 bubbles rbriggles, 16 Sep 2016 | Read review
“We were on the 5th floor.”
 of 5 bubbles MarcyP380, 15 Aug 2016 | Read review
“A room away from the interstate which faces the back of the hotel, can be noisy.”
 of 5 bubbles RawwDogg, 20 Apr 2015 | Read review
“If you ask for rooms ending in #01 or 02, you will find a little private treasure tucked around the corner from the rest of the wing. It just feels like your own little apartment.”
 of 5 bubbles GlobalPassion, 5 Jan 2015 | Read review
“If you want a nice place to stay and with so many things close by, stay there.”
 of 5 bubbles 969debbiem, 8 Jul 2014 | Read review
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