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Franklin Inn & Suites

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Franklin Inn & Suites
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
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Bertram, Texas
Reviewed 22 February 2017

This hotel is still in the Best Western line, Very clean, courteous staff. I love the big room, very easy to stay with a roommate and not get our socks mixed up. It is easy to find right on Hwy 79. Small elevator but very quick. We didn't get to try breakfast but it is available. There was popcorn when...

Thank Susie R
About Hotel's Favourite Review
Brittney M, Manager at Franklin Inn & Suites, responded to this review

Thank you for your response. The staff and I would like to thank you for staying with us and we are glad you enjoyed you stay. We hope to see you again.

Reviewed 10 October 2016

For a very small town, this was a good hotel. The staff was extremely helpful. I would recommend to anyone staying in Franklin, Texas. I was concerned about a place to eat and the hostess went out of her way to recommend a place that I had not seen on the internet.

Review collected in partnership with Best Western
Thank Clarence S
Phoenix, Arizona
Reviewed 29 August 2016

Very friendly, courteous staff. Room was very clean and comfortable. You''ll get much better sleep, though, if you stay in one of the rooms on the opposite side of the main road. Way too much truck and train noise for this light sleeper. Staff accommodated my request to relocate without hesitation.

Thank bcinphx
Brittney M, Manager at Franklin Inn & Suites, responded to this review

We want to let you know we are very sorry about the traffic noise. We are also glad we could accommodate you into a room that isn't as noisy. I'm very glad you enjoyed the rest of your stay and we want to thank you for staying with us.

Houston, Texas
Reviewed 23 August 2016

My husband and I traveled to Franklin for our son's wedding. We stayed two nights here and had a lovely visit. The room was large and spacious, the bedding comfortable with a softer mattress. We had a choice of four pillows, which was nice for my husband and I. Since the hotel is not all that large, it is easy...

Thank Ruth G
Brittney M, General Manager at Franklin Inn & Suites, responded to this review

Thank you for staying with us, we are glad you enjoyed your stay. We hope to see you all back for another night at our hotel. I will also let Kacy know what a wonderful job she did during breakfast. I also want to thank you for your review, it was very nice of you so take the time to...

Falfurrias, United States
Reviewed 8 August 2016

excellent service and staff and great pool and breakfast and the room was very comfortable and cozy and was located in the perfect location and was in walking distance of stores and places to eat and parks and schools

Review collected in partnership with Best Western
Thank Pedro R
Reviewed 28 July 2016

This is a beautiful, new, nicely landscaped place. The town is small but charming. There is a train that runs through nearby often but with the air conditioner on, it's not bad. The only drawback is the discomfort of the mattresses. Our group consisted of 2 parents with adjoining room for 3 kids. All of us were uncomfortable with the...

Review collected in partnership with Best Western
Thank Delton M
Southaven, MS, United States
Reviewed 30 June 2016

Fantastic hotel! We had trouble with our new car and pulled into this BW with no reservation. From check-in to check-out, they took care of us like family. They handled our handicapped room needs, helped with our service dog, found a car dealership to fix our car, and suggested restaurants for vegan meals. This BW in Franklin, TX is truly...

Review collected in partnership with Best Western
Thank John B
Newton, Kansas, United States
Reviewed 26 May 2016

Every one at this hotel was amazing! very friendly and informative about where to go in the town for food etc. the bed was very comfortable and they have a very nice pool and hot tub. I have not stayed at many Best Western Hotels but, after this experience I will be sure to be checking out best westerns where...

Review collected in partnership with Best Western
Thank Shane O
Brittney M, Manager at Franklin Inn & Suites, responded to this review

Thank you, we are glad you enjoyed your stay. We will be happy to see you again if you are ever in franklin again.

Houston, United States
Reviewed 12 April 2016

Stayed here for 40 days while working a business project nearby. Staff put breakfast out early to accommodate us. One of the desk workers - Janelle - was especially attentive and helpful - she usually works the afternoons. The beds have plastic mattress that's kind of noisy when you move, but are comfortable. Rooms were nice and clean. Would stay...

Review collected in partnership with Best Western
Thank Annasticia S
Brittney M, Manager at Franklin Inn & Suites, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay, also thank you for your feed back. Sorry about the beds that was the mattress cover if your come again let us know and we will change it to a different cover. Again thank you for staying with us, we hope to see again soon.

Willis, United States
Reviewed 19 March 2016

The hotel is very nice. It is well kept. The folks are very friendly; from the check in to the breakfast babe and the ladies that clean your room. Franklin is not a very big town, so I was pleasantly surprised at the hotel. Just down the road there is a restaurant that you may enjoy. The Mud Creek Chop...

Review collected in partnership with Best Western
1Thank Charles F
Brittney M, Manager at Franklin Inn & Suites, responded to this review

Dear Charles, Thank you for your review, we are glad you enjoyed your stay with us. I will let all the girls know what a great job they are all doing. Also thank you for recognizing what our housekeeping does they really work hard to give clean rooms to our guest. We also want to thank you for staying with...

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Franklin Inn & Suites

Address: 790 W US Highway 79, Franklin, TX 77856-1716 (Formerly BEST WESTERN Franklin Inn & Suites)
Region: United States > Texas > Franklin
Price Range: $172 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franklin Inn & Suites 2.5*
Number of rooms: 42
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Questions & Answers

Questions? Get answers from Franklin Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the highway but did not hear much noise.”
susier3, 22 Feb 2017 | Read review
“See comments above.”
bcinphx, 28 Aug 2016 | Read review
“We enjoyed our first floor room--easy in and out using several exits.”
ruthg53, 22 Aug 2016 | Read review
“Quality Room for a great price”
691ernestc, 15 Sep 2015 | Read review
“Backside rooms ("pool view") are quieter! You will likely hear trucks and trains all night in the frontside rooms!”
884DavidS884, 4 Aug 2015 | Read review
5 of 5