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Aloft Frisco

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Aloft Frisco
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280 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Dublin, Georgia
Reviewed 3 weeks ago

Not certain why others have given this property a low rating. Our crew was greeted warmly and professionally. The receptionists were very friendly and accommodating. The bar tender(s) were friendly and helpful. Our rooms were modern, quiet and well appointed. A very clean property. Laundry facilities were on our floor (5th) and were only $1.00 for each load of wash,...

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Helpful?
Thank CobaltConnection
Staten Island, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

A stylish hotel with modern design and excellent service. Spotless hotel with care about every guest. Complimentary shuttle which bring you to any place in 5 miles radius. But you need to know that shuttle is not available on a weekends! Hotel is in close proximity to malls, restaurants and Central Park of Frisco. Reception is very helpful with solving...

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Helpful?
Thank YuryGr
About Hotel's Favourite Review
Management response:

I would just like to thank you for considering aloft Frisco for all of your travel needs. After reading your review, it makes me proud to know our aloft family is living up to there name. We pride all guest satisfaction, and making sure you stay becomes a memorable one. I am happy we could accompany you on your stay,...

haysville, United States
Reviewed 4 weeks ago

The first bar employee (MATT) was off putting and seemed to be trying to impress himself. He was rude and made me feel unwelcome'd as a visitor. I just took my drink and went to my room. The next evening we met Emily and she was very helpful with ordering a dinner and very pleasant to spend the night with....

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Helpful?
Thank Tony Z
Rondrick H, Front Office Manager at Aloft Frisco, responded to this review

I do apologize that we feel short of accommodating you better. Our main goal is guest satisfaction, and i would like to let you know we will be reaching out to the appropriate contact with the information provided. I do in fact hope to have you back some day at aloft Frisco! I do apologize for Matt not doing the...

Fort Worth, Texas
Reviewed 16 February 2017

We stayed there as a large group and every morning half of us had cold showers. When we asked the hotel staff about it they said they knew about the problem. There was not any offer to fix it or give us an estimate of when it would be fixed. They honestly seemed not to care about it. Breakfast leaves...

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Helpful?
Thank flygirlstl2016
Rondrick H, Front Office Manager at Aloft Frisco, responded to this review

Dear Recent Guest, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. I want to personally apologize for the mistake of making you feel like your needs are not a priority. I want to let you know that i...

Virginia
Reviewed 13 February 2017

I stayed in Aloft for three nights in a room on the 5th floor. No rooms have "views" as the setting is the middle of concrete suburban commercial areas, so despite the lack of view, you can walk out the door and pretty much walk to whatever you might need. I enjoyed my bed, the desk, the modern and colorful...

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Helpful?
Thank KathyinVirginia757
Rondrick H, Front Office Manager at Aloft Frisco, responded to this review

I would just like to fully apologize, for the certain inconveniences that we placed you through on your stay with us. We pride giving our guests a great, fun, and memorable experience while here at aloft Frisco. I do apologize that you had to improvise while getting ready in the morning, due to the lack of lighting. I also want...

Marshall, Texas
Reviewed 17 January 2017

This was our 2nd stay at Aloft Frisco. We enjoy spending time in Frisco for the occasional weekend getaway. This is great shopping and many nice eating establishments in short driving distance. The Stonebriar mall is also located very near this property. Aloft is a very trendy location, and it really invites the guest to be in contact with other...

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Helpful?
Thank James T
Management response:

Hi James, I would personally like to thank you for the sincere, and kind comments about our hotel! It means a lot that you had a memorable stay with us, and we will continue to strive for guest satisfaction. I am happy to here that someone at our hotel was helpful, but to have a connection with someone from our...

Stafford, VA
Reviewed 17 January 2017

Requested adjoining rooms but were put on different floors. Desk clerk blamed it on the full house due to the JMU-YSU football game. Truth was the month-long reservation request wasn't noticed until I mentioned it at check in. This was our first stay at an Aloft; it was not our favorite. We quickly learned that the name is an apt...

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Helpful?
Thank Ames025
Management response:

I would just like to fully apologize for the discomfort that we placed you through on your stay with us. We pride giving our guests a great, fun, and memorable experience while here at aloft Frisco. Please accept our sincere apology for the concerns that you had about the hotel and hotel room.If you are ever back in the Frisco...

NJ
Reviewed 19 December 2016

Interesting no closet no chest of drawers just hangers . Comfortable bedding, plenty of hot water, lots of light, remind me of IKEA furniture . Bar on premise. There are better selections in the area .

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Thank VoyageursNJ
Reviewed 7 December 2016

For the amount of the charge on the credit card, we were expecting more than only a bed and a tv... The mini fridge hardly works, and is 2 steps next to the bathroom...Theres no room to hang the clothes and not event a drawer...

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Helpful?
Thank Kro K
Lindsey H, General Manager at Aloft Frisco, responded to this review

Kro K, thank you for sharing your recent experience with us. I would like to personally apologize that you did not enjoy the style of our loft rooms. As a lifestyle brand, we know that our design aesthetic is not for everyone. As a Starwood hotel, we do have 9 other brands that may better suit your needs, and would...

Barre, Vermont
Reviewed 16 November 2016

From start to finish a beautiful, clean, hotel with friendly staff! Everywhere you turn, smiles! Definitely a modern feel, probably not for everyone but I LOVED it!! The bar has local beers which is cool, gives you a feel of Texas without going deep into Dallas. Stayed for business but certainly will stay again for pleasure with the fam.

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Helpful?
Thank carpex3diem19
Earl P, Front Office Manager at Aloft Frisco, responded to this review

Thank you for your feedback in regards to your stay at the Aloft Frisco. I am delighted to learn that you enjoyed your stay with us and loved our one of a kind experience! We'd love to accommodate you and your family and we welcome you all with open arms. Let us know the next time your travel brings you...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Aloft Frisco Hotel offers a stylish experience in the up-and-coming Dallas suburb, Frisco. It's just minutes from many corporate headquarters such as JCPenney, Pepsi/Frito Lay, Capital One & more. ... more   less 

Additional Information about Aloft Frisco

Address: 3202 Parkwood Boulevard, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $148 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Frisco 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Frisco Hotel Frisco
Hotel Style:
#11 Business Hotel in Frisco
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Questions & Answers

Questions? Get answers from Aloft Frisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms are the best for views and low noise”
CobaltConnection, 2 Apr 2017 | Read review
“fifth floor is good”
12tonyz, 27 Mar 2017 | Read review
“Do not stay here at all”
flygirlstl2016, 16 Feb 2017 | Read review
“Try parking in the rear of the property by the pool for easier access to your vehicle and to the elevators.”
699jamest699, 17 Jan 2017 | Read review
“Choose a High floor room”
krok449, 7 Dec 2016 | Read review
5 of 5