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Aloft Frisco

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Aloft Frisco
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278 Reviews from our TripAdvisor Community

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Showing 275: English reviews
OKLAHOMA CITY
Reviewed 22 December 2014

There is no indoor pool or fancy decor but it is a clean contemporary hotel. Furnishings are simple with clean lines. There is a small outdoor pool for hot Dallas summers and a small bar inside. There is a pool table for guests to use in the lobby and small gym. One reviewer says the rooms aren't even 12x15 which...

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Helpful?
Thank Mary949
Kelli P, Manager at Aloft Frisco, responded to this review

Hello Mary949! I can't thank you enough for taking the time to write such a wonderful, detailed review of our property! We are glad that you enjoyed the amenities we have to offer, and really appreciate you noticing that the room size is greater than 12X15. We are very grateful for guests like you who take the time to read...

Abilene, Texas
Reviewed 19 December 2014

Reserved a room with other soccer team families in Dec 2014. Had never stayed her or even heard of this place before but that's where the lodging for the tournament was arranged. This place was the cheapest, most basic place you could ever dream of staying in. The room was not even 12x15 and that included the bedroom, bath, toilet,...

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Helpful?
Thank dc45t
Kelli P, Manager at Aloft Frisco, responded to this review

Dear dc45t, I wanted to take a moment to thank you for taking the time to share your comments. I understand you were not satisfied with the bed comfort, and am happy to inform you that all beds will be replaced in 2015! While I wish you had a better experience, your feedback is appreciated, and we hope you will...

Kensington, Maryland
Reviewed 9 December 2014

Spent a week there while in Plano for training. Lay out of the room is odd in that you walk into the bathroom and the desk and bed are in the back. There are no drawers, only storage shelves in the bath area. Bed was comfortable and the staff was friendly and accommodating. Bar was supposed to open at 5...

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Helpful?
Thank sk1952
Kelli P, Manager at Aloft Frisco, responded to this review

Dear sk1952, I wanted to thank you for taking the time to share your feedback. While I understand you were not pleased with the layout of the room, I am happy to hear that the bed was comfortable, and the staff was friendly and accommodating. That being said, I am disappointed to hear that the bar did not open at...

Omaha, NE
Reviewed 12 November 2014

This is a great hotel concept. The rooms are nice for a single or a couple - but don't do a family. They rooms are great for a business traveler because they are quick and easy to navigate. The staff are outstanding and always helpful with questions. Right behind this hotel is about a 2 mile long shopping mega strip...

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Helpful?
Thank Rodney1988
Kelli P, Manager at Aloft Frisco, responded to this review

Dear Rodney1988, Thank you for taking the time to write such a great review of our hotel! We are glad that you enjoyed your stay at our property and hope to see you again the next time your travels bring you to Frisco. Sincerely, Kelli Perdue Assistant General Manager

Mumbai (Bombay), India
Reviewed 30 October 2014

Warm Friendly welcome, free wifi for all and large(by US standards) comfortable and clean rooms all make for a comfortable short stay. Not a long drive from DFW airport (just about 20 minutes) and close to the Legacy shopping area, so convenient as well. Staff are courteous and helpful and there is a well stocked breakfast on the go. Enjoyed...

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Helpful?
Thank madhav24
Kelli P, Manager at Aloft Frisco, responded to this review

Dear madhav24, I just wanted to take a moment to thank you for your great review of our hotel! We are glad that you had a comfortable stay with us and look forward to seeing you again very soon. Sincerely, Kelli Perdue Assistant General Manager

Fall City, Washington
Reviewed 30 October 2014 via mobile

Nice stay. In town for one night on business. Convenient to Plano, shops, restaurants. As usual, nice rooms, courteous/prompt service. Bed was very comfortable. Need to go off property if you are looking for full restaurant service. Overall, very good experience.

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Helpful?
Thank David S
Kelli P, Manager at Aloft Frisco, responded to this review

Dear David S, Thank you for your wonderful review of our hotel! We are glad to hear you enjoyed the beds and our convenient location. We hope to see you again the next time you're in the Frisco area! Sincerely, Kelli Perdue Assistant General Manager

Reviewed 12 October 2014

I transferred to the Aloft in Frisco after being in a terrible hotel in Plano, my company paid for everything. First off, the rooms are nice, they're clean and have decent TV's that you can connect your laptop to. The lobby is a cool place to hangout in. When I first checked in, they asked me for my credit card...

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1Thank Haldabbas A
Kelli P, Manager at Aloft Frisco, responded to this review

Dear Haldabbas, Thank you for the great review of our hotel! I sincerely apologize for the billing issues that occurred, but we are glad to hear that you enjoyed the rest your stay with us. We really hope to see you again the next time you're in the Frisco area. Sincerely, Kelli Perdue Assistant General Manager

West Hollywood, California
Reviewed 11 October 2014

I spent the past week at the Aloft in Frisco, TX. There are two Aloft hotels within a 3 mile radius and I will start with that. I went to the Aloft, Plano first and found the guy behind the desk rude. He couldn't find my reservation (obviously) and once he realized I was at the wrong Aloft his whole...

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Thank Ricksscot
Kelli P, Manager at Aloft Frisco, responded to this review

Dear Mr. Scott, Thank you for taking the time to share your valuable feedback. I understand you attempted to check into the wrong property, and apologize for the unfortunate customer service experience you encountered. Though it seems you were satisfied with the friendliness of our staff, it appears we dropped the ball as well. I am so sorry that you...

KC
Reviewed 11 October 2014 via mobile

I have stayed a total of 8 nights at this hotel. The room rate is reasonable, but you can find similar accommodations with breakfast included. Best part: The shower is first rate. Worst part: The TV. I have had 4 nights where the TV didn't work, not acceptable.

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Helpful?
Thank BigDinKC
Kelli P, Manager at Aloft Frisco, responded to this review

Dear BigDinKC, I would like to thank you for taking the time to share your feedback. I understand there was an issue with the TV in your room, and do apologize. While I wish you had a better experience, it is feedback like this that we learn from and use to improve, and I will follow up with my staff...

Austin, Texas, United States
Reviewed 7 October 2014

John welcomed me to the aLoft in Frisco very professionally. I had left Indiana and was on my way to relocate to Austin, Texas. I stopped off to meet friends. I was travel weary and so probably not the happiest person he greeted that day. He handled adding an extra day's stay (despite the complexities of the involvement of a...

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Helpful?
Thank ronjwest
Kelli P, Manager at Aloft Frisco, responded to this review

Dear Mr. West, Thank you for the great review of our hotel! I appreciate you taking the time to write such wonderful comments, and am really glad that you enjoyed your stay. I have passed the compliments on to John's supervisor, and can assure you that he will be acknowledged. Best of luck on your transition in Austin, and we...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Aloft Frisco Hotel offers a stylish experience in the up-and-coming Dallas suburb, Frisco. It's just minutes from many corporate headquarters such as JCPenney, Pepsi/Frito Lay, Capital One & more. ... more   less 

Additional Information about Aloft Frisco

Address: 3202 Parkwood Boulevard, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $153 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Frisco 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Frisco Hotel Frisco
Hotel Style:
#11 Business Hotel in Frisco
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Questions & Answers

Questions? Get answers from Aloft Frisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here at all”
 of 5 bubbles flygirlstl2016, 16 Feb 2017 | Read review
“Try parking in the rear of the property by the pool for easier access to your vehicle and to the elevators.”
 of 5 bubbles 699jamest699, 17 Jan 2017 | Read review
“Choose a High floor room”
 of 5 bubbles krok449, 7 Dec 2016 | Read review
“Away from the elevator and try not to get an adjoining room.”
 of 5 bubbles cityslickerindasouth, 19 Jun 2016 | Read review
“The housekeeping staff was rather noisy in the mornings.”
 of 5 bubbles , 1 Jun 2016 | Read review
5 of 5