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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
Certificate of Excellence
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965 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 962: English reviews
Fort Worth, Texas
Reviewed 25 April 2016

The staff was friendly at check-in and through out my stay. The rooms were spacious (stayed in a King suite that had 2 rooms - living area and bedroom with door that shut between). There was free continental breakfast with options for everyone. Parking was in the parking garage which was attached to the hotel and had plenty of spots

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Helpful?
Thank KayseyRay
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the wonderful review of our hotel. We are so glad you enjoyed your stay with us and that we were able to meet your expectations! Our team takes pride in caring for our guests and appreciates your comments. Thank you again for staying with us and we look forward to welcoming you back soon! Rich...

El Paso, Texas
Reviewed 23 April 2016

I came in for a cheer competition for my daughter. The room was wonderful lots of space, television in each room . My kids enjoyed the indoor pool. The breakfast buffet had all sorts of great food to choose from. I would definitely recommend this hotel.

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Helpful?
Thank Gina I
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy our breakfast, the spacious suites and pool. Thank you for staying with us and we are thrilled to hear you would recommend our hotel. We look forward to welcoming...

San Antonio, United States
Reviewed 22 April 2016

Great place to stay for business or leisure. The rooms were typical spacious suites, very clean. Smelled great. The bed was very comfortable. Exceptional customer service. I would definitely stay here again.

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Helpful?
Thank Nina G
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and review. We are glad that you enjoyed your stay with us and had a chance to experience our wonderful customer service, clean, spacious and comfortable suites. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcoming you back...

Cypress, United States
Reviewed 22 April 2016

The Frisco Embassy Suites is a fabulous hotel! Very convenient to shopping, baseball, and eating/drinking! Wonderful location and the staff makes your stay even better! We will definitely stay here again!

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Helpful?
Thank Kristin M
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for your wonderful comments! Our team always does a great job making each guest feel special! Thank you for staying with us and we hope to see you soon! Rich Lundt General Manager

Allen, Texas
Reviewed 21 April 2016

Great overall. The only complaint I have is that the rooms are a little dark and dated but that is pretty normal on properties that are not brand new. That's about all though. Service and extras were great and I have never had a bad experience with this brand.

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Helpful?
Thank Zlwilliamson
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the nice review of our hotel. We are so glad that you enjoyed your overall stay with us and had a chance to enjoy many of our amenities. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager

Chicago, Illinois
Reviewed 21 April 2016 via mobile

I stayed at this hotel for business travel and attended a conference in the attached wing. Check in was pleasant although the room I stayed in was not exactly clean as I found black hairs in the towels, shower basin, and chest drawer. I gave the rating of 3 as I am hoping this was an isolated incident. THE GOOD:...

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Helpful?
Thank travelgal080
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for staying with us and for taking the time to post your review regarding our hotel. We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. As a management team, we take all comments seriously and share them with our staff, so we may...

Lakeland, United States
Reviewed 20 April 2016

Hotel was great, but the hotel knowingly booked our seminar amidst the pre-teen gymnastics that occur on the weekends there on a regular basis, when there were plenty of options, as we and the gymnasts were the only ones in the convention center.... poor showing, very poor.

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Helpful?
Thank Brian E
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were not pleased your seminar was booked during the time we had a gymnastics group in house. We will take your comments under consideration as we continually work to improve our guest experience....

Burnaby, Canada
Reviewed 19 April 2016

Clerks was not helpful. They tried to cell me internet, even I told that for Hhonor members it's complimentary. Even more interesning that internet was not working already for a few days. Since we was leaving early morning, I asked if it will be better to make checkout at evening. I was insured that it will take only few minutes...

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Helpful?
Thank Paul R
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We are sorry to hear your stay was mixed. As a management team, we take all comments seriously and share them with our staff, as it helps us in our ongoing efforts to improve product and service. Thanks for sharing your experience and we...

Reviewed 18 April 2016 via mobile

Everyone at this hotel was very nice, friendly, and very helpful. The room was spacious and the beds were comfy. The complimentary breakfast was very tasty. This hotel is well worth the money. And we will stay here again.

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Helpful?
Thank Becky W
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and review. We are glad that you enjoyed your stay with enjoyed your stay with us including breakfast, spacious and comfortable suites. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Topeka, Kansas
Reviewed 14 April 2016

We had a very positive experience at this hotel. Other than the Internet being down during our stay, everything else was top notch. The breakfast was very good and the beds were very comfortable. Our daughter liked the suite and the pull-out sofa.

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Helpful?
Thank wazlawik1
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to experience our wonderful service. Our team takes pride in caring for our guests and appreciates your comments. We hope to see you again soon! Rich Lundt General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Region: United States > Texas > Frisco
Price Range: $193 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
2 questions
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Kaufman
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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