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Sheraton Stonebriar Hotel

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Sheraton Stonebriar Hotel
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140 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Stonebriar Hotel
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Showing 134: English reviews
OK
Reviewed 26 July 2016

We stay at this hotel at least once a year. It is consistently clean, the staff is gracious, and the location is perfect for shoppers. The bad part is the lack of breakfast. This weekend we stayed at the front of the hotel; we normally stay further back. It was very noisy. The walls were thin, we could hear the...

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Helpful?
Thank HistorianOk
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for your loyalty to the Sheraton Stonebriar and for taking the time to share your feedback. We appreciate your comments about our gracious staff and clean hotel. I would like to personally apologize for the inconveniences you experienced during your stay. Thank you for allowing us another opportunity to make you a satisfied customer. We value your business...

Irving, Texas
Reviewed 10 July 2016 via mobile

This is the worst experience I've ever had at a hotel in my life. I checked in with the club level reservation went to my room it smells like mold and they put me in a standard room although I paid for hire level room. I came back complain to the manager he apologized said he was going to upgrade...

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Helpful?
Thank dyoungsuccess
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. I would like to apologize for the inconveniences you experienced at check-in; I understand how frustrating that must have been. I assure you that we have taken the necessary steps to ensure this doesn't happen again. We value your business and I hope you will...

Reviewed 4 July 2016

This hotel is clean and comfortable and convenient to businesses in the Plano and Frisco areas. The rooms are quiet. Air conditioning works great. The staff is extremely friendly and accommodating. There are a few good restaurants within walking distance in the same development. My only complaint is stale bagels in the club lounge in the mornings. Evening food was...

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Helpful?
Thank Daniel G
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Daniel, thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your experience. We appreciate your great comments about our clean and comfortable hotel, and friendly and accommodating staff. I would like to apologize for the oversite in our club lounge. We value your business and look forward to your return. Be...

Hot Springs, Arkansas
Reviewed 22 June 2016 via mobile

This is a Beautiful property with a great staff & sheek modern decor! The beds were comfortable and the rooms were spacious. Had to utilize the printer and office area quite a bit -had no problems doing do. Would definitely stay here again!

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Helpful?
Thank EducationRock82
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your valuable feedback. We appreciate your comments about our great staff, modern decor, comfortable beds, and spacious guest rooms. We appreciate your business and I am excited that you will be returning. Be well

Longmont, CO
Reviewed 7 June 2016

We were in Frisco for a graduation. This hotel is very close to the Dr Pepper Center where it is held. Very nice hotel. It was pouring when we arrived. They only have a small canopy outside, which really made it hard to get from the car to the hotel without getting soaked. The staff was friendly and helpful. We...

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Helpful?
Thank kjohale
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your memorable experience. We appreciate your comments about our very nice hotel, and our friendly & helpful staff. We value your business and look forward to your return. All the best

Sydney, Australia
Reviewed 18 May 2016

My husband and I stayed at the Sheraton Stonebriar for 5 weeks. This hotel felt like a home away from home for us. The hotel facilities are good. There is an excellent gym, pool and hot tub, but it is the people who work in this hotel that make all the difference. Every single staff member was polite and cheerful....

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Helpful?
Thank Jac299
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for taking the time to share your valuable feedback about your experience at The Sheraton Stonebriar. We appreciate your great feedback about our wonderful staff. I am so excited that you received a warm welcome and that you were well taken care of. We strive to exceed our guest's expectations and I am thrilled that you were able...

Cincinnati, Ohio
Reviewed 12 April 2016 via mobile

I stayed for 2 nights on a business trip. Overall it worked out very well. Specifics: Location: easy access from the freeway. 1/2 mile to shops at Legacy, nearby restaurants within easy walking. Facilities: on-site restaurant was nice for breakfast & late evening salad. I used the fitness facility. It was clean & had plenty of options. I did not...

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Helpful?
Thank BusnessTravlr
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar. We appreciate you taking the time to share your feedback about our friendly and helpful staff. I am thrilled that you had an opportunity to enjoy our restaurant and Sheraton Fitness. We appreciate your business and look forward to your return. Be well

Dallas, Texas
Reviewed 6 April 2016

To compare this Sheraton, which we assumed to be high end, with a high end Sheraton is well no comparison. This one comes up lacking. The Sheraton Club apparently does not exist when it comes to happy hour items....first of all no lounge on club level rooms. It is nothing more than going to the bar area ( no food...

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Helpful?
Thank BigGuyfromDallas
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your valuable feedback. I would like to apologize for the inconvenience you experienced regarding the club lounge. The Club lounge is available 24 hours with appetizers served daily from 6pm – 8pm. During your stay, in anticipation to accommodate the large groups in-house, we moved the Club...

Oklahoma
Reviewed 26 March 2016

The past two times we booked this hotel we have had issues. The first time they could not find our reservation and we had to wait in the lobby for over an hour until they finally found it. They did not offer any reason or anything to make up for this delay. We booked this hotel again for March the...

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Helpful?
Thank Sepher77
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. We regret that we couldn’t find a record of your reservation. In the future, please make a note of your confirmation numbers as that would really help us. We're sorry that we couldn't accommodate you but we were already sold out. When your travel plans...

Amarillo, Texas
Reviewed 7 March 2016 via mobile

We stayed on a Saturday night. I never ever complain, and I stay in hotels a lot. No bathtub in rooms with King beds, which wouldn't have been a big deal for me if I didn't have my 3 year old son with me or the knob was somewhere I could reach without having to be completely in the shower....

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Helpful?
Thank montana2312
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced during your visit. I would love to speak with you. At your convenience, please give me a call at 972 668-8700. I look forward to speaking with you. All the best Renee

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at Legacy Drive and Highway 121 in the north Dallas suburb of Frisco, the Sheraton Stonebriar Hotel looks forward to welcoming you to the beautiful area at Stonebriar Commons. ... more   less 

Additional Information about Sheraton Stonebriar Hotel

Address: 5444 State Highway 121, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: $173 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stonebriar Hotel 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Frisco Sheraton
Hotel Style:
#7 Business Hotel in Frisco
#10 Family Hotel in Frisco
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Questions & Answers

Questions? Get answers from Sheraton Stonebriar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be off the street/parking lot side.”
 of 5 bubbles HistorianOk, 25 Jul 2016 | Read review
“The "north wing" has the newer rooms.”
 of 5 bubbles Jac299, 17 May 2016 | Read review
“The views and Best sleep is facing the Golf Course.”
 of 5 bubbles DFordJr-USMC, 24 Feb 2016 | Read review
“Not next to the tollway”
 of 5 bubbles DisruptingTravel, 3 Dec 2015 | Read review
“If it is summer, avoid the west side of the hotel, too hot and pool is below. The north side will be furthest from the freeway.”
 of 5 bubbles DavidM817, 19 Aug 2015 | Read review
5 of 5