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Four Points By Sheraton Galveston

CancelonUS$112*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$134*
US$112*
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US$114*
US$114*
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Four Points By Sheraton Galveston
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591 Reviews from our TripAdvisor Community

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Showing 571: English reviews
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Orangefield, Texas
Reviewed 2 days ago NEWvia mobile

I decided to go to Galveston for a mini vacation. I decided to stay here because I stayed at Starwood before with positive results. This is really one of the best hotels on the island to stay at if you are on a budget. The rate is very reasonable for the property and its location and the pool and everything...

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Helpful?
Thank Couragerous
Western US
HOTEL’S FAVOURITE REVIEW
Reviewed 19 April 2017

What can I say everything was perfect during our stay here prior to our cruise. The staff was so wonderful and helpful. The pool was nice and clean, rooms were clean and bed was comfortable. There wasn't anything wrong with our stay here. Pier was right across the street and so was the beach. Several dining options all within walking...

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Thank My_Own_Opinion_2
About Hotel's Favourite Review
4PointsGalveston, General Manager at Four Points By Sheraton Galveston, responded to this review

I want to personally thank you for sharing your experience at the Four Points by Sheraton Galveston through the Guest Satisfaction Survey. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback...

Reviewed 6 days ago NEWvia mobile

$259 p/n NO BREAKFAST DON'T get fool!!! We paid a separate stay extension and they told us that we need to leave because the couldn't find it after we paid $279 extra! They lady at front desk in the morning, has the worse attitude to customers. Worse experience EVER! Disappointing to the extend!

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Thank Rita D
Jung W, General Manager at Four Points By Sheraton Galveston, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. Jung Wu General Manager 409-974-4796

Oklahoma City, Oklahoma
Reviewed 1 week ago

We stayed at the Four Points By Sheraton Galveston for a relaxing vacation. The location was perfect, directly across the street from the beach and within walking distance to many attractions, shops, and restaurants. We requested 2 rooms adjoining and the hotel was able to accommodate. The rooms were pretty nice and the beds very comfortable. Nothing too fancy or...

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Thank Christina S
Reviewed 1 week ago via mobile

Our recent stay at this property was disappointing to say the least. The response or lack thereof from GM who did not return our two phone requests and only responded after a poor internal review and then only by email pretty much sums up the management style of this property. I suggested to the GM that should we stay there...

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Thank Charles V
Jung W, General Manager at Four Points By Sheraton Galveston, responded to this review

Dear Guest Thank you for taking the time out to let us know about your stay here at Four Points. Once again, I sincerely apologize that your stay here at Four Points Galveston did not meet your expectations. I understand your concerns and we will do a better job moving forward to ensure that this does not occur again. This...

Sugar Land
Reviewed 1 week ago

The staff was in on the surprise. They put the flowers I ordered in the room before we got there. They greeter her with A Happy Birthday. They were awesome in every way. Nice rooms, great view, good location and easy to get to. Great parking. We will return here.

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Thank Ron S
Houston, Texas
Reviewed 1 week ago

I picked this hotel because it received 5 star ratings. So, I my expectations were high. We stayed one night for the Galveston Home Show event on Mother's Day weekend. Pros: comfortable bed, good breakfast. Cons: 1. Negligent - the pool was murky, but they didn't close it. Another guest told me they had been putting chemicals in it all...

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Helpful?
Thank Greta O
Jung W, General Manager at Four Points By Sheraton Galveston, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Galveston. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback...

Edmond, Oklahoma
Reviewed 1 week ago

Galveston seems to be a tough place to find a hotel that deserves stellar ratings. We decided on the Sheraton because of its location on the seawall and the availability of a junior suite with a terrace and ocean view. We arrived early ,and were informed that they could not yet put us in our room yet, but also that...

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1Thank OKWanderer
Jung W, General Manager at Four Points By Sheraton Galveston, responded to this review

We sincerely appreciate your feedback, as it provides us with the information needed to correct problems and improve on the services we offer our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively. Jung WU General Manager

Elgin, Texas
Reviewed 1 week ago via mobile

We spent one night here on a quick trip to the coast. Four Points is right on Seawall Blvd., close to the Pleasure Pier and lots of restaurants. It was clean and comfortable, with a large enough room to relax and unwind. Our room had comfortable sheets and fluffy towels! The staff were kind and professional. There's a nice little...

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Thank Martha C
Houston, Texas
Reviewed 1 week ago

My wife and I stayed here for 1 night while we were in town celebrating her birthday. Being a loyal Starwood Preferred Guest, we requested a later checkout than the usual 11:00am and they said they would be able to accommodate 12:00 instead. Ok great. So 11:00 the following morning rolls around and we hear the housekeeper tapping incessantly on...

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Helpful?
Thank stephpatt22
Jung W, General Manager at Four Points By Sheraton Galveston, responded to this review

Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. We hope you will consider this an isolated incident and that you will continue to stay at Starwood hotels for quality accommodations and services in the future. Jung Wu General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Oasis
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $129 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Galveston Hotel Galveston
4 Points By Sheraton Galveston
Hotel Style:
#10 Business Hotel in Galveston
#14 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Galveston staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Arroyo Grande, California
over a year ago
Sydney
over a year ago
Arlington, Texas
7 months ago
Humble, Texas
over a year ago

See all questions (18)

Questions? Get answers from Four Points By Sheraton Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give a great view”
oldcowboy47, 16 May 2017 | Read review
“first floor was quiet”
gretao884, 16 May 2017 | Read review
“Junior suites with terrace have great views, if you can get one.”
OKWanderer, 15 May 2017 | Read review
“Look Elsewhere”
stephpatt22, 14 May 2017 | Read review
“Ask for ocean view”
abriddle4, 4 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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