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All reviewspleasure pieracross the streetfish talesshampoo and conditioneramusement parkhotel is in a great locationbeds were comfortablepre cruisesea wallthe room was niceseawall blvdcruise terminalconsprosportstrand
I found the hotel nice but the staff is really what made it worth my stay were helpful and very friendly. I would like to acknowledge the following people, Janeia and Errolynn Tillman at the front desk Pam Matt and Tully at the bar as...More
Upon arrival it appears someone was bring trained. The person doing the training was very short, never even giving a greeting. It was around 2:15 pm, I had indicated on my reservation that I would like to check in at 2 pm. When I advised...More
1 Thank Russ R
Response from Jung W, General Manager at Four Points By Sheraton GalvestonResponded 5 days ago
Thank you for taking the time to share your valuable feedback. My name is JUNG WU and I am the General Manager at the Four Points by Sheraton Galveston. It has come to my attention that the service you received during your recent stay did...More
The rooms were clean. We paid $109/nt through a third party with no breakfast included. The bed was very comfortable. We stayed on the SPG 4th floor where the odd # rooms had beach view and even rooms viewed the back parking lot. I gave...More
Before I came I read the reviews. Some complained it was too hot, run down or in need of renovation. I decided to come anyway because of the awesome location!
Although I was in the suite which looked renovated and loved my room the negative...More
Nothing special about the hotel. It’s clean and ok, but expensive. Good location for nearby dining and the pier. They messed up our reservations and front desk was helpful. Pool is small. It can get loud since there’s so many people around and it’s a...More
Thank Krista Y
Response from Jung W, General Manager at Four Points By Sheraton GalvestonResponded 1 week ago
Thank you for choosing to stay at the Four Points by Sheraton Galveston and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we...More