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Candlewood Suites Galveston

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Candlewood Suites Galveston
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Galveston
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Showing 141: English reviews
Lake Jackson, Texas
Reviewed 5 October 2016

We absolutely enjoyed our stay at this hotel, Ali the manager and his staff were super friendly and very helpful through the process. Rooms were clean and kitchen was stocked with items that made life very easy for us with the large wedding party we were entertaining. Can't say enough about the kindness we were shown while we stayed there,...

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1Thank karenh112016
Reviewed 4 October 2016

We had an amazing visit at this hotel. Ali and his staff were very kind and helpful, made us so comfortable too. We were able to enjoy our friends and family that we don't get to see very often, it was like a reunion for us all. The rooms were so clean and fresh , I couldn't get over the...

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1Thank Karen L
Denton, TX
Reviewed 15 September 2016

We booked this stay for a wedding in Galveston. We had planned to bring our puppy and were looking for something budget friendly to do so and absorb the pet cost. However, then we all fell ill with strep throat and made other arrangements for the dog. The staff were super friendly and it was nice to have coffee available...

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Thank tenthday
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear tenthday, Thank you so much for your review of our hotel. We are pleased to know you liked the fine location of our hotel in the area. On the other hand, we would like to apologize for the shortfalls you have noticed with the cleanliness of your suite and the unusual smell in the hallways. We highly value views,...

Bossier City, Louisiana
Reviewed 4 August 2016

Although the hotel is not on the beach, it is a great location and easily accessible. We had two rooms and the staff put us close together for easy access. Full size fridge, microwave, stovetop and a dishwasher! Target close by for last minute items. The hotel staff were very nice and accommodating.

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Thank Dixie2418
Mont Belvieu, Texas
Reviewed 26 July 2016 via mobile

A group from work booked this hotel for a training class in Galveston. I did not know that places this nasty even existed. We stayed one night and everyone in our group had roaches in their rooms. The view from the rooms is literally a dump out back. My wife and I had port a cans out our window. The...

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3Thank blmontg
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear blmontg, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay due to the unacceptable cleanliness of the room and level of staff service received. I want to assure you the Hotel is very proud of its level of service, cleanliness and quality of its product. I...

Reviewed 23 July 2016 via mobile

This is a great place to stay and at a great price. Everyone was very friendly and helpful. The gentleman at the front desk was exceptionally friendly, and the girls that worked at night were very helpful also. Clean and comfortable rooms. Pool is very nice and clean. It's very easy to find.

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Thank tnewcomer1994
Houston, Texas
Reviewed 17 July 2016 via mobile

Absolutely the worst stay I have had in as long as I can remember!!! Roaches falling from the ceiling(on to my sleeping wife), crawling on the towels, dead on the floor! Carpet was stained, fridge was loud, bed was uncomfortable...Left in the middle of the night and didn't even receive an apology! Determined it would be best to deal with...

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Thank hottoddy88
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear hottoddy88, Thank you for writing a review regarding your stay. We absolutely regret to learn about your dismay towards the overall cleanliness of the room you received. As our goal is to provide superior customer service and a unique stay to all of our guests. As such, I have sent you a private message in order to obtain more...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 17 July 2016 via mobile

Don't stay here. Two cockroaches crawling across the bed and several in the bathroom. Paid far too much for a room invested with cockroaches. There may have also been a blood stain on the bathroom door. We stayed here night before our vacation cruise. Serious disappointment. We also came in late and there was no places to eat in the...

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1Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for the shortcomings particularly cleanliness of the room was below par. Unfortunately, your account settings do not allow...

Reviewed 16 July 2016 via mobile

Ever thing was clean, low noise ,the staff was great they would talk to you know your name and give great advice on where to eat and what to do pool was nice well lit parking lot gym was clean The TV was flat screen and direct TV on it so know where channel was on it was nice I...

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Thank Justin c
Wichita, Kansas
Reviewed 30 June 2016

The location was great for waiting on the cruise ship. It was easy access and the staff and manager was a great help. Check in was only a matter of minutes and the rooms had just been remolded. They were so helpful and polite. The rooms were clean and nicely decorated. A great place to stay

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Thank Den802

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel in Galveston offers ideal lodging! Why stay in one of the cheap hotels in Galveston when you can enjoy the premium amenities of the Candlewood Suites - Galveston extended stay hotel? Stay with us and you'll see why our guests' surveys praise the excellent service of our hotel. Galveston is a mix of historic settings and modern culture, as evidenced by the unique shops and stops along The Strand. Galveston County Historical Museum offers a look at local history, and you can explore world history, science and the rainforest at the pyramids in Moody Gardens. Our hotel in Galveston is just a short drive from Schlitterbahn Island Waterpark. Corporate travelers lodging in our Galveston hotel are minutes from Galveston Convention Center, University of Texas Medical Center, the Port of Galveston, Halliburton and other businesses in Galveston. Our hotel's business center, along with each suite's over-sized desk with free high-speed Internet access and a speakerphone with free local calls, help you work efficiently. During your stay in Galveston, our extended stay hotel's amenities will make you feel right at home. You can cook meals in your suite's fully equipped kitchen, relax in the recliner while watching movies from the free movie library and unwind in the fitness center and outdoor pool. From a free laundry facility to the Candlewood Cupboard, our extended stay hotel in Galveston will take care of your needs. ... more   less 

Additional Information about Candlewood Suites Galveston

Address: 808 61st St, Galveston, Galveston Island, TX 77551-1099
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $162 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Galveston 2.5*
Number of rooms: 83
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Also Known As:
Candlewood Suites Galveston Hotel Galveston
Hotel Style:
#1 Business Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Galveston staff and other travellers.
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6 months ago
over a year ago
Sydney, Canada
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Questions? Get answers from Candlewood Suites Galveston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the larger suite with a separate bedroom”
 of 5 bubbles DaveU5602WV, 5 Oct 2016 | Read review
“we were on 2nd and 3rd floors no noise”
 of 5 bubbles , 4 Oct 2016 | Read review
“Not very good views, but the room made up for it!”
 of 5 bubbles 332jop, 28 Sep 2015 | Read review
“Ask for room with a view toward SeaWall.”
 of 5 bubbles lesagirl, 2 Sep 2015 | Read review
“The third floor have excellent view of the ocean and target and other surroundings.”
 of 5 bubbles 17ivyj, 19 Dec 2014 | Read review
5 of 5