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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
Hilton Galveston Island Resort
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1,990 Reviews from our TripAdvisor Community

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Showing 1,959: English reviews
Reviewed 20 June 2016 via mobile

Took my son to GameCon and spent the weekend relaxing. Nice hotel and pool area but what was even better is its just across the parking lot from the convention center. Rebecca at the Hilton was particularly helpful with several requests. Thanks!

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Helpful?
1Thank Lisa K
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words regarding our staff, Rebecca. She is actually new to the team and we are glad we have her to assist our guests in making sure their requests are taken care of. We look forward to your visit in the future.

Reviewed 20 June 2016

I recently stayed at the Hilton, attending a conference next door. It was so convenient. The room was clean, linens were new and clean, and services were excellent!!! I will be sure to stay here in the future for cruises as well as business conferences.

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Helpful?
1Thank Bonnie H
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for staying at the Galveston Island Hilton. We look forward to seeing you in the future. Please let us know well in advance when you plan to return as we do offer complimentary cruise ship parking for our guests and shuttle service. A quick phone call and we can set you up on the shuttle on your departure...

Reviewed 20 June 2016 via mobile

Nice hotel, get a room with a balcony and view of ocean for best experience! We did not and regretted it immediately. Pool is nice, bar is pricey. Great view of the ocean. Staff is very friendly and help you with most of your needs! I would stay another time but with balcony.

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Helpful?
1Thank Zack B
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about our resort. It is great to see our staff is listening to our guests and going above any beyond to create memories. We look forward to your visit in the near future.

Brusly
Reviewed 18 June 2016

Our room was clean and comfortable. The staff from guest desk, housekeeping, and valet parking could not be any nicer. Not one staff member walked passed you without greeting you and reaching out with assistance. The whole experience was a delight. The property seemed to be located in the middle of all the attractions that Galveston has to offer. If...

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Helpful?
2Thank VA52456
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for staying at the Galveston Island Hilton. We strive to provide a consistiant product with a staff that exceeds expectations. Thank you once again and we look forward to your visit in the future.

Dallas, United States
Reviewed 18 June 2016

This place has an excellent location, great services, fantastic appearance, friendly staff, and provided an awesome overall experience. We have a great view of the Gulf, enjoyed the pool and the restaurant, and loved the staff. My children and grandchildren had a blast! I thoroughly enjoyed myself and would stay there again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael T
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

It is great to hear that all our guests enjoyed themselves and cannot wait to come back to visit. Thank you for your comments and we look foaward to you visitng in the future.

Baton Rouge, Louisiana
Reviewed 18 June 2016

The hotel location can't be beat. Walking distance to many things, including a grocery store. Staff service was excellent. Pool was pretty and very inviting. Check-in and check-out was speedy. The overall experience was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kyle F
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your visit to the Galveston Island Hilton. We definitely put a lot of time in training our staff to exceed expectations and perform on a consistant level, and we appricate your cooments on how well is shows.

Rowlett, Texas
Reviewed 16 June 2016 via mobile

This hotel is located across the street from the beach and right in the middle of all the restaurants and shops. The room was very nice, as I expect a Hilton to be. Staff was very friendly and helpful as well. The room was clean and up to date and in good condition.

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Helpful?
Thank lsneed62
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about our facility and staff. I will definitely contact the General Manager and let him know of how great a time you had and how the hotel is performing. Thank you once again and we look forward to your visit in the future.

The Woodlands, Texas
Reviewed 16 June 2016 via mobile

We love this hotel. The pool is awesome as you can see by the pictures. We've stayed here multiple times and will be back again! The rooms are always clean. They have a nice little bar and restaurant. It's at a good location off the Galveston Seawall. Right next door is Landrys Seafood Restaurant and next to it is The...

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Helpful?
Thank Christine W
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for sharing your kind words about our hotel and staff. It is great to see our repeat guests and comments said showing the consistency of our product. Thank you once again, and we look forward to your future visit.

Buda, United States
Reviewed 15 June 2016

So much black mold in the shower - we were afraid to use it. The bartender was too busy putting up dishes to make a drink & let me know she would be happy to provide my drink after putting up the dishes. I waited 20 minutes.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lynda C
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I cannot begin to apologize for what you encountered on your trip to our hotel. I have already reached out the Room Division Manager Quinn B and he has asked that you please phone him at your earliest convienance to discuss your stay and how he can make it right. Thank you for staying with us and once again we...

Reviewed 15 June 2016 via mobile

Stayed at the resort while attending a conference at the adjacent conference center. Was literally blown away by the outstanding quality of both the food and the service! Loved loved loved Gina in the lobby bar, on top of it all! As a lifetime platinum Marriott Rewards member, I'm seriously considering converting to Hilton after this trip. Congrats on a...

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Helpful?
Thank Melinda C
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

What a way to start the day off with a review like this! Thank you so much for your kind words and letting other guests know of a remarkable time you had. I will be sure and let the Director of F&B know how great Gina is. Thank you once again for your comments and we look forward to serving...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $157 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct and Priceline so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
25 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your hard earned Hilton Honors certificate on this one.”
 of 5 bubbles aspencreekfarm, 15 Feb 2017 | Read review
“Tenth floor was quiet & offers a fabulous beach view.”
 of 5 bubbles JudyK830, 15 Feb 2017 | Read review
“Shop around for restaurants. The one's on the island are very expensive generally.”
 of 5 bubbles djm20, 13 Feb 2017 | Read review
“Beautiful views of Texas coast and beach!!!”
 of 5 bubbles ChazZBoy, 6 Feb 2017 | Read review
“Try somewhere else”
 of 5 bubbles laminrig, 5 Feb 2017 | Read review
5 of 5