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Country Inn & Suites By Carlson, Galveston Beach

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Country Inn & Suites By Carlson, Galveston Beach
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Galveston Beach
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Showing 492: English reviews
Humble, Texas
Reviewed 10 May 2016

Way over priced. Pull out sofa had stains and was very dirty. Pool was disgusting, things floating in there. Would not go back or recommend. Food area dirty and food wasn't cooked all the way. Everything was cold and tasted old.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Monica C
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for taking the time to write your review, we are working diligently to ensure what you mentioned is fully investigated and corrected. We appreciate you bringing this matter to our attention. We are sorry your stay was not as pleasant as expected and we hope in the future we can exceed your expectations. Sincerely

Oulu, Finland
Reviewed 9 May 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank PasiKovalainen
Garland, Texas
Reviewed 9 May 2016 via mobile

I'm not a picky person but just love a hotel that has a clean bed and clean bathroom. This hotel needs a major update. It's old and musty. The bathroom was not cleaned good and a few of the fixtures were broken. The room was just old for the price. Our "beach view" was a joke. We only had a...

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Helpful?
Thank Dancemomchris
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it...

Houston, Texas
Reviewed 25 April 2016

i really dont like to spend time writing reviews but this stay really forced me to do because i Really had a good experiance staying in country inn and suites. I was there to spend my weekend last week. i got a room on the fifth floor the far corner room facing towards the beach. The view towards the pleasure...

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Helpful?
Thank jonathanroot76
Wisconsin
Reviewed 22 April 2016

There were a lot of negative reviews when I booked, so I feel like I really need to review this property. First of all, the staff working the desk were very polite and receptive to any questions or concerns we had. Secondly, our room was huge and clean. It smelled fresh, the linens were perfectly clean and the room was...

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2Thank Tanya S
Reviewed 20 April 2016 via mobile

Not recommend you walk in there is stains all over the carpet the pillowcases and sheets have blood on them pull out couch bed was peed on just the worst stay ever. Management and staff not friendly or helpful all they worried about is getting paid also front desk she told us that not her problem if our stay and...

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Helpful?
Thank Monica G
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

Thank you for your comment, on behalf of our team, we want to apologize that you had a unsatisfactory experience . It is not the standard of our hotel. We value your feedback and we would welcome the opportunity to speak with you about your comments, if you would like please email cisgalveston@aol.com to further discuss. We hope you do...

The Woodlands, Texas
Reviewed 20 April 2016

Booked this last minute but had stayed there before a few years previously. Room was clean and staff very friendly. Comes with a free breakfast which is basic. It is in a good location to see Galveston and is very close to the beach. Car park was very busy and could probably do with some more space. Hotel was looking...

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1Thank St_matty
Springtown, Texas
Reviewed 19 April 2016 via mobile

The hotel itself is nice, but not a $300 a night nice. We arrived after 5PM and there was no hotel parking. We were told to park in the street, and to move out car before 10am or it would be towed, not very helpful. The hotel is close to good eating, within walking distance so if you find parking...

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Helpful?
1Thank David H
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it...

Frackville, Pennsylvania
Reviewed 12 April 2016

Overall a very nice place to stay on the Island. Located near the Pleasure pier with some room balconies having a very nice view of the pier. Many restaurants and bars within a very short walk of the hotel, especially the Poop Deck, a must visit if you want a drink and watch people. Seeming to be a very new...

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Thank William D
Galveston, TX
Reviewed 9 April 2016

Arrived at 6:00 am Saturday to check-out Sunday morning and inquired about rate for single room only. Due to the unusual check-in time, the clerk said he would give a special rate of $130 plus an early check-in of $60 for a total of $190 plus tax. Instead credit card was charged nearly $400. I complained to the manager who...

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Helpful?
Thank yellowroseoriginal
cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston Beach, responded to this review

I would like to thank you for taking a moment and sharing your impressions with us. It is important to hear and understand what a guest experiences during their time with us. At all times we try to be a property that is enjoyable, relaxing and clean. The normal check in time for our hotel is at 3 pm and...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Country Inn & Suites By Carlson, Galveston Beach

Address: 2818 Avenue R 1/2, Galveston, Galveston Island, TX 77550-7742
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $123 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galveston Beach 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn Galveston Beach Hotel Galveston
Hotel Style:
#18 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Galveston Beach staff and other travellers.
8 questions
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Egg Harbor City, New Jersey
Missouri City, Texas
7 months ago
Irving, Texas
10 months ago
Lake Charles, Louisiana

See all questions (8)

Questions? Get answers from Country Inn & Suites By Carlson, Galveston Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor, better the view”
 of 5 bubbles jonathanroot76, 8 Mar 2017 | Read review
“High floor, all rooms look as though they have side sea views. Internet at this hotel is free but slow in your rooms”
 of 5 bubbles floridasunset_9, 6 Mar 2017 | Read review
“Avoid rooms near the reception, noisy with people coming and going in early hours.”
 of 5 bubbles OliveBranchStIves, 13 Feb 2017 | Read review
“Higher floor facing the Pier”
 of 5 bubbles shopaholicinvan, 30 Jan 2017 | Read review
“Walking distance from the Seawall.”
 of 5 bubbles 114ajs, 26 Oct 2016 | Read review
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