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TownePlace Suites Galveston Island

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Traveller (88)
Room & Suite (226)
Pool & Beach (30)
Overview
  • Excellent39%
  • Very good30%
  • Average18%
  • Poor9%
  • Terrible4%
Travellers talk about
“west end”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
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Additional information
Offers from TownePlace Suites Galveston Island
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Offers from TownePlace Suites Galveston Island
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (299)
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294 results
Traveller rating
108
90
55
28
13
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LanguageEnglish
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108
90
55
28
13
Show reviews that mention
All reviewsmarriott courtyardwest endacross the streetfull kitchenkitchen areasmall kitchenyogurtfree breakfastseawall blvdparking garagewaffle makernice breakfastwould definitely stay here againpartial ocean viewnice poolthe hotel is cleanfront desk person
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1 - 5 of 294 reviews
Reviewed yesterday

Good Property for family vacation. There is free breakfast with a lot of variety. The staff was nice especially Mark at the front desk. The hotel is close to beach and popular indoor attractions. The pool is great but the funiture was very dirty so...More

Thank Sherrard
Reviewed 1 week ago

Stayed for two nights, had issues from check in to check out. Room was cleaned but no towels were left, empty tissue box wasn't replaced. Had to go to front desk and get my own supplies. Pool area was nice but no pool towels were...More

1  Thank PNG81
Response from Thomas S, Manager at TownePlace Suites Galveston IslandResponded 1 week ago

Dear Valued Guest, I am so sorry Housekeeping didn't replenish those supplies for you. That is completely unacceptable. I am sharing your review with the Housekeeping department today so they can better understand your basic needs throughout your stay. Thank you for staying with us,...More

Reviewed 2 weeks ago

We took our grandkids to Galveston to seeing the beach and the big ships they have never see any of them they had fun. The hotel was super and the staff were great the kids love the pool and the breakfast was always good. hot...More

Thank billypolege
Response from Thomas S, Manager at TownePlace Suites Galveston IslandResponded 2 weeks ago

Thank you for taking the time to give us your candid feedback, it is greatly appreciated. I'm so glad you & the grandkids enjoyed your time at the hotel and in Galveston! We hope to see you again next summer!!

Reviewed 2 weeks ago via mobile

We are loyal Marriott customers and have recently started staying at TownePlace Suites but this one was a big disappointment. The hotel just seemed musty. When the cleaning crew came we would have to call down and request toiletries like soap and shampoo. If the...More

1  Thank Mrspitts08
Response from Thomas S, Manager at TownePlace Suites Galveston IslandResponded 2 weeks ago

Dear Valued Guest, We greatly appreciate your loyalty to the Marriott brand, and I thank you for taking time out of your day to let us know where our shortcomings are. I have shared this review with our Housekeeping department to ensure they know the...More

Reviewed 2 weeks ago via mobile

We had a few negative experiences with this Marriott property and shared with management before leaving. The property appeared mismanaged in areas of cleanliness. The carpets in public areas were worn and extremely dirty/soiled. The elevator floor was dirty every time we used it. The...More

1  Thank Mike M
Response from Thomas S, Manager at TownePlace Suites Galveston IslandResponded 2 weeks ago

Dear Valued Guest, I am truly sorry about your experience here at the TownePlace Suites Galveston. We have hired on extra cleaning crew for the evening hours to avoid the issues you've addressed moving forward. Thank you for staying with us, and for giving us...More

View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (88)
Room & Suite (226)
Pool & Beach (30)
Dining (20)
Amenities (22)
Family and Play Areas (1)
Questions & Answers
Ask a question
BleednBlu
13 November 2017|
AnswerShow all 3 answers
Response from Candy H | Reviewed this property |
Yes, they can provide a shuttle to the port. It cost $40 per room. You schedule it with the front desk. Be sure that they have the right day and time. It takes about 20 minutes travel time.
1
Vote
Texangal39
6 June 2017|
AnswerShow all 3 answers
Response from Brandon R | Reviewed this property |
The teenagers should be fine on the couch.
1
Vote
CDavi72404
29 May 2017|
AnswerShow all 4 answers
Response from Sherrie A | Reviewed this property |
We had a stovetop, but do not remember an oven.
0
Votes
Room Tips
"Go early for breakfast to avoid crowd"
Sherrard
2 million years ago
Read review
"We books a two bed room suite"
billypolege
2 million years ago
Read review
"Rooms facing west face the parking lot and some apartments, which is where we stayed."
Pillosopher
2 million years ago
Read review
"as far away from the Seawall Blvd. as possible. We think the Towneplace is better then the Courtyard"
Reasonableguy123
2 million years ago
Read review
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