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My friends, family and I have been to this hotel several times over the last few years. The desk clerks are always friendly and helpful It is right on the beach and offers great amenities. It is also a few miles from the sea wall...More
Although we're owners at the Hill Country Ambassadors suite, our exchange to Galveston should have been a smooth one! Instead, we were placed in the third floor on a lodge, with no elevator, while our guests and myself have bad knees we struggled climbing the...More
I'm a little late posting this review, but wanted folks to know that this is an excellent place to stay. Staff is very friendly and helpful! We leased a deluxe one bedroom King end unit and were very pleased with the size and accommodations. Nice...More
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Beach ResortResponded 18 August 2016
We're so happy to read your wonderful comments about Galveston Beach Resort --- any time! It's great that you appreciated our accommodations and amenities. Please come back and see us again soon. Thanks for your great review!
Stayed three days. Wifi was down. Pool was closed. Elevators were slow and there's only one. Icemaker in rim was broke. Ceiling fan in bedroom was broke. front desk did nothing to help fix anything. The beds are hard and uncomfortable. We will be staying...More
Thank Tim P
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Beach ResortResponded 27 August 2016
We're sorry to hear you were disappointed in your stay at Galveston Beach Resort. This certainly isn't the impression we want our guests to leave with. We sent you a private message in hopes of addressing these issues with you more personally. Thank you for...More
What was supposed to be an awesome multi-generational vacation, started horrendously and had several mini-disasters throughout thanks to IHG, Club Vacations, and the staff (including Star, Clare, Kendall and Shelly). Despite booking over four months in advance, requesting a lockout (so rooms are together) and...More
4 Thank Will W
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Beach ResortResponded 16 August 2016
We're so sorry to hear of the trouble you experienced with your unit locations at Galveston Beach Resort. Our Inventory team scans through reservations in advance, looking for special requests, such as ADA accessibility, consecutive stays in the same unit, etc. As a small beach...More