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DoubleTree by Hilton Hotel Galveston Beach

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DoubleTree by Hilton Hotel Galveston Beach
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661 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Galveston Beach
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Showing 658: English reviews
Reviewed 2 weeks ago via mobile

Couldn't get a hot shower during our entire stay. We had a broken drawer that kept sliding open into the walkway. Asked twice to have it fixed with no response. Breakfast was cold. Not what I expect from a Hilton property.

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Helpful?
1Thank Heidi R
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your response here on TripAdvisor. I am sorry you had an unpleasant experience during your stay with us. It is of utmost importance to not only myself but my team that you enjoy your stay. I am not where I can access your folio currently but I have asked our Front Office Manager Fourest Mills to reach...

Houston, Texas
Reviewed 2 weeks ago

Recently visited Galveston, and stayed at this location. I highly recommend the DoubleTree in Galveston. The room was clean, and loved the ambiance. The hotel was overall quiet. Staff was friendly and helpful. I know where to come by and stay if ever in Galveston. The price was fair for the room, location, and package.

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Helpful?
Thank Honest4real
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the nice review and thank you for the "Pick"! We hope to see you back soon! Sincerely Rick Galyean

Houston, Texas
Reviewed 2 weeks ago

Great accommodations and service. Would stay at this hotel again. Worthwhile experience. Knowledgeable, friendly staff. Clean rooms. Clean pool. Walking distance to beach. Great breakfast. I don't have 200 words to post here, but would definitely recommend this hotel to others. I don't have 200 words to post here, but would definitely recommend this hotel to others. I don't have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KimP8
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for responding. Over and over again.... But great review! Come back soon! Sincerely Rick Galyean

South Coast
Reviewed 2 weeks ago

Good location across the road from the beach. Staff on the whole were very helpful although it was chaotic trying to contact the hotel beforehand to make a request which then had not been acted upon - although I was assured on the phone that it was. To be fair I was there for six nights and after the first...

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Helpful?
Thank DrWideboy
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for responding here. We value you as our guest and I apologize for the frustration you must have felt having difficulty contacting us. We need to be available to our guests and I have discussed this with our Front Office Manager. I appreciate you mentioning our breakfast team! Again we review all our surveys and we value your...

Nacogtdoches, United States
Reviewed 2 weeks ago

A perfect place to stay if if visiting the Galveston, TX Gulf Coast. You could do a little better on your breakfasts. The choices are surprisingly limited. Food is not the issue which the hotel concentrates on--in general. The beds are superior (ours was a king). Bathroom was superior. When we needed more pillows they were delivered in no time...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 360allenr
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the review! Be on the look out for a new DoubleTree Breakfast. It was reviewed this week with the brand and coming to a DoubleTree near you soon! Hope to see you in Galveston again soon! Sincerely Rick Galyean

The Colony, United States
Reviewed 2 weeks ago

I recommend Doubletree for your next hotel stay while in Galveston. They will get you to and from the port for Carnival and all done with no stress. The wait staff is excellent, the cookies are awesome, the rooms are big and affordable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kesterm2017
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you! We get a lot of "Cruisers" Its great to be a part of your Journey! Come back and stay a while! Thanks for the review! Sincerely Rick Galyean

Humble
Reviewed 3 weeks ago

The staff at this hotel provided excellent customer service, some times its worth the extra cost. The hotel rooms were clean and when weneeded extra towels or had questions the staff took there time to help us out. I would definitely recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 506latashag
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you so much and I am so glad you will recommend our hotel! We appreciate you staying with us and cant wait to have you back again! Sincerely Rick Galyean

Scottsdale, Arizona
Reviewed 3 weeks ago

Awesome views of the Gulf. Adorable "retro" mini fridges in the rooms were a pleasant surprise. Used the Digital Key app and it worked perfectly. Quick, easy, and fun stay! Great location across from the pier and walking distance to plenty of restaurants and shops.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank shelleybelly333
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for the great review! I am so glad you enjoyed your stay here with us! We look forward to you coming back again soon! Most Sincerely Rick Galyean

Houston, United States
Reviewed 3 weeks ago

Great staff. Great retro decor. Bicycles available to ride. Shuttle to Strand was readily available, drivers were friendly accommodating. We had reserved a double queen bed ... the only thing available; they found us a king.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank F5479COdavidb
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for your kind review. I am sorry there seemed to be an issue with your room type request. Please contact me directly when making a future reservation at the Hotel. We would love to have you back! Sincerely Rick Galyean

Houston, United States
Reviewed 3 weeks ago

I stayed in this hotel because I wanted a balcony facing the ocean. The seawall had a lot of traffic and noise pollution which somewhat took away from the ocean experience. the hotel was very clean and the decor was a bit cheeky. They are trying to pull off a modern theme without putting any money into it. It was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank judycR2785JM
Rick G, General Manager at DoubleTree by Hilton Hotel Galveston Beach, responded to this review

Thank you for taking the time to respond here! I hope you enjoyed your Weekend stay here during Mardi Gras. It is a very busy time here on Galveston Island and there are very few rooms left if any on the last Mardi Gras Saturday. Please contact me directly on your next visit and I will personally assure you get...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Over looking the Gulf of Mexico, our hotel in Galveston, TX is located on Seawall Blvd, just 7 blocks down from Galveston Island's Historic Pleasure Pier. Most of our inviting guest rooms and suites feature a private balcony, offering full ocean views. Feel at home with complimentary WiFi, a mini-refrigerator, a luxurious Sweet Dreams(R) bed and a 42-inch flat-screen HDTV. Enjoy fresh seafood in Foxtail or relax with a glass of wine as you soak up the sunshine on the poolside patio. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Galveston Beach

Address: 1702 Seawall Blvd, Galveston, Galveston Island, TX 77550-8149 (Formerly Galveston Beach Hotel)
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $186 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Galveston Beach 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
Holiday Inn Galveston
Galveston Holiday Inn
Hotel Style:
#2 On the Beach Hotel in Galveston
#4 Romantic Hotel in Galveston
#7 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Galveston Beach staff and other travellers.
36 questions
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okahoma city
okahoma city
7 months ago
Pointblank, Texas
Longview, Texas
Houston, Texas

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Questions? Get answers from DoubleTree by Hilton Hotel Galveston Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor although usually hhonors”
 of 5 bubbles DrWideboy, 11 Mar 2017 | Read review
“Choose a room at another hotel”
 of 5 bubbles 751rgr, 1 Mar 2017 | Read review
“all rooms face the front.”
 of 5 bubbles happyIAcruiser, 24 Feb 2017 | Read review
“? All seemed good”
 of 5 bubbles D3990GDlindaa, 6 Feb 2017 | Read review
“Top Floor -- Facing beach”
 of 5 bubbles FoxTravelers, 4 Feb 2017 | Read review
5 of 5