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Comfort Suites Galveston

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Comfort Suites Galveston
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241 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Fairland, Oklahoma
Reviewed 4 January 2017 via mobile

We booked a Jacuzzi room for 2 nights on our way up to Galveston. We arrived to find out the website was wrong and only had a jacuzzi room for one night so we had to be moved the next day to another room. Although very disappointed that we did not get our jacuzzi room 2 nights the 2nd nights...

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Helpful?
Thank Dodgesrw
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Dodgesrw, Thank you for your review regarding your recent stay with us here in Galveston. I wanted to apologize for having to move rooms on during your stay, we would have loved for you to be able to stay in your Jacuzzi room for the entirety of your visit with us! We are excited that you will be returning and...

Wilis, tx
Reviewed 1 January 2017 via mobile

We have stayed here at least once every year for 8 years. It used to be nice. Unfortunately, it has really gone downhill. The staff is not helpful - if they even answer the phone or attend the desk. It is not nearly as clean as it once was, and the rooms are getting in rough shape. Our room had...

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1Thank TheLightGuy
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

TheLightGuy Thank you for taking the time to review our hotel regarding your recent stay with us here in Galveston. Your comments concern me greatly about the hotel staff and the cleanliness of our rooms. I have shared your comments with our staff so we may continue to make changes. As far as our rooms, as we undergo renovations I...

Reviewed 29 December 2016 via mobile

This is second time to stay here. Rooms are nice. Person in charge of breakfast wasn't very nice, need learn Customer Service. Breakfast was include, one block from the Seawall. They need to add more Handicap spaces, only had 3. I had to park at very end of building.

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Helpful?
Thank 606theresab
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

606therasab, Thank you for taking the time to review our hotel regarding your recent stay. We know the value of returning guests and hope that as we continue to make changes you will allow us the opportunity to meet and exceed your expectations. I apologize about the lack of parking. I am concerned about your comment about our breakfast cook....

Dallas
Reviewed 25 November 2016

We stayed here for 3 nights in mid-November. The nearby airport did not every disturb us. We never saw any airplanes. The suite had a comfortable King bed, a small couch and table, a desk for our laptop, a refrigerator and microwave. It was clean and newly carpeted. The breakfast was good, with beverages, waffles, eggs and sausage, cereals, yogurts,...

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1Thank Roadrunner5527
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Roadrunner5527, Thank you for taking the time to review our hotel regarding your recent stay. We are glad that you were able to enjoy our location being that it is in a quieter location than the other hotels. We are also glad to hear that you were able to enjoy the rooms and all that they have to offer. I...

Texas
Reviewed 23 November 2016

We received this hotel through a discount booking engine. We were happy to hear that this hotel had received good reviews on trip advisor. I really would like to rate it somewhere between average and very good but that is not an option. I would probably rate it as GOOD. The hotel clerks made us feel welcomed. The room was...

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2Thank dsg560
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

dsg560 Thank you for coming to stay with us the night prior to your cruise. It is always great to hear about the staff ensuring that our guests are welcomed and are made comfortable. Thank you for letting us know about the concerns in your room so we may address them immediately and get it resolved for our current guests...

Plano, Texas
Reviewed 2 November 2016

We went to Galveston for my husband's salt water fishing fix. Comfort Suites is located near the 91st Street fishing pier. Our room was quiet, clean and very well appointed. The staff was friendly and helpful! Breakfast was great! We will return!!

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Helpful?
Thank sphayre
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Sphayre, Thank you for taking the time to review our hotel here in Galveston! It is always a pleasure to hear about our guests wonderful experiences. We are happy to hear that the room was quiet and that you were able to get the rest and relaxation that we all need during vacations. We look forward to seeing you in...

Tulsa, Oklahoma
Reviewed 31 October 2016

We have stayed at this hotel every time we go out of GAlveston on a cruise. We have always been pleased withour stay except for the last couple of times we have noticed that the rooms are out dated the carpet smells like it has been sprayed with something to cover up the smell. The new bar area is nice...

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1Thank golden21wife
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

golden21wife, Thank you for taking the time to review our hotel regarding your recent stay. Your comments concern me about an employee at the bar area. I would like to be able to discuss this matter further. As we undergo renovations in the coming months, we hope that we will be able to have you return to see the changes....

Pasadena, Texas
Reviewed 29 October 2016 via mobile

At first I loved this hotel with its location being on the sea wall but far enough away that you don't have to listen to the cars and parties all night. That's about all it has going for it. The rooms aren't cleaned very well and the staff is uncomfortable. We couldn't find anyone working for over ten minutes during...

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1Thank CVaughanH
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

CVaughanH, Thank you for taking the time to review our hotel and your current stay. We are glad to hear that you enjoyed the location of the hotel. I am also concerned with the review about the staff being uncomfortable. As you can read with our other reviews our staff is very personable and always willing to go the extra...

Cohoes, New York
Reviewed 15 October 2016

While the room was clean, the bed skirt was hanging off the bed. The floors were clean but sticky from the soap. And if you plan to iron any clothes, you'd be better off bringing an iron with you. The iron was wired to the ironing board making it very difficult to use. We spent one night and I'm glad...

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1Thank Paula G
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Paula G, Thank you for reviewing our hotel. I know that first impressions play a major role in guest satisfaction and I wanted to apologize for the minor inconveniences that you experienced while you were here in Galveston. I am working one on one with my staff to ensure that our rooms have better cleanliness so we may avoid these...

Reviewed 14 October 2016

The room was very comfortable and clean. The staff was friendly and efficient. For the price it was a value. Be aware that the "bar" only serves beer, wine, and canned drinks but Jennifer is fun and helpful. I would definitely go back.

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Helpful?
Thank Connie P
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Connnie P Thank you for taking the time to review our hotel regarding your recent stay with us. We truly value all feedback and will approach having more options at the bar. We hope that you were able to enjoy one of our house made Sangria's while you were here! We look forward to seeing you on your next visit...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Suites Galveston

Address: 3606 89th St, Galveston, Galveston Island, TX 77554-6483
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $122 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Galveston 2.5*
Number of rooms: 57
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Also Known As:
Comfort Suites Galveston Hotel Galveston
Galveston Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Galveston staff and other travellers.
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Questions? Get answers from Comfort Suites Galveston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request ocean view balcony room. Cost a bit more, but worth the extra,”
 of 5 bubbles J1561WVcharlesl, 1 Mar 2017 | Read review
“Has connecting rooms with a thin wooden door between which allows you to hear your neighbor as if they were in the same room.”
 of 5 bubbles danman2327, 30 Jan 2017 | Read review
“Some rooms offer a balcony. The rate was a little more but worth it if you were in your room in the evening to enjoy it.”
 of 5 bubbles JRAP2013, 7 Oct 2016 | Read review
“Quiet rooms”
 of 5 bubbles 39lee, 15 Sep 2016 | Read review
“King bed room has a small area looks like a kitchenett”
 of 5 bubbles 495joyw, 24 Aug 2016 | Read review
5 of 5