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Comfort Suites Galveston

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Comfort Suites Galveston
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Reviewed 15 February 2015 via mobile

My family absolutely enjoyed our stay here! The rooms were clean, larger than normal, and fully stocked! But I have to say, it was the staff here that was truly the best experience! Christina J. at the front desk allowed us early check-in and was SUPER friendly! The bartender was great! We will be making another trip down to Galveston...

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Helpful?
2Thank thesandbee
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

thesandbee, On behalf of myself and the Staff...Thank You for sharing your feedback with us! I appreciate the kind words, but more than that, I appreciate hearing that our Staff made your stay memorable. As a Team we try our best everyday to be helpful, friendly and warm. I'm so glad you found that to be the case. I hope...

Kenosha, Wisconsin
Reviewed 29 January 2015

Be cautious, be cautious, be cautious... when booking a room at this hotel. My reservation was cancelled twice with no explanation as to who was cancelling the reservation or why. The first time I called to confirm my reservation and was told that it was cancel, I then was able to re-book it. The second time I called I was...

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Helpful?
Thank Dave N Courtney S
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Dave N Courtney S, Thank you so much for your feedback and comments regarding your recent interaction with us. No doubt this situation was frustrating and I'm sorry that this occurred. The truth is, you did have a reservation with us and it was cancelled, but not by anyone at our hotel. You then did indeed have a second reservation...

Reviewed 19 January 2015

The staff at this hotel are VERY helpful!! I had to contact the hotel before our arrival due to a unique situation regarding our billing. I spoke with Christina R. and she assured me that everything was taken care of and it was. Our room was spotless and the beds were VERY comfortable!! The breakfast was your usual fare, but...

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Helpful?
2Thank TXCheerMom99
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

TXCheerMom99, Thank you for taking the time to share your impressions with us. It means a lot! I am thrilled that we met your expectations. It's always wonderful to hear that our Staff is friendly and helpful. We take pride in our hospitality and I'm glad we showed that to you. Sorry about the fridge going down on us during...

Lac du Flambeau, Wisconsin
Reviewed 17 January 2015

Stayed here when on an extended road trip as we had never been to Galveston. I needed to alter my points reservations due to a change in plans and corporate CH took good care of me and even updated me to a balcony suite. It was nice to see the Gulf out the window; just sorry it was too cool...

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Helpful?
2Thank FLWfan
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

FLWfan, Thank you for staying with us and for visiting Galveston for the first time! I hope you won't make it your last! We appreciate your comments and feedback and I will be sure to share your thoughts with our staff. We try are best everyday (as a team) to make our hotel the kind of place you can tell...

Richardson, Texas
Reviewed 10 January 2015

I made a reservation for a double queen room two months ago. I called the same day of my reservation to confirm it. They gave my room away to a group of teenage cheerleaders. The whole hotel is booked with them. They were rude on the phone and would not give me a refund. They offered me an inferior room...

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Helpful?
1Thank Lori D
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Lori D, Thank you very much for your comments and feedback. We truly appreciate it, whether the comments are positive or negative. Feedback allows us to become better at what we do. I have reviewed your experience. Your reservation came through our system as a single King bedded room. Choice Hotels also showed in their records that when the reservation...

Dublin, Ireland
Reviewed 8 January 2015

We booked 2 nights here in a standard room however upon arrival we actually got a room with the balcony! What a great start! We saw the sea from the balcony, even though it was cold and windy but still we enjoyed the view. We liked the location, a bit away from the Galveston Strand itself but just across the...

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Helpful?
1Thank izakrak
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

izakrak, Thank you so much for taking the time to share your feedback and comments with us. It is always helpful when we can hear the good and the bad. I am pleased to hear that you enjoyed your time with us and that the balcony room met with your satisfaction! I'm also pleased that you found us to be...

Reviewed 29 December 2014

This hotel was just what we needed for our pre-cruise stay. Clean, friendly and great price. The breakfast was really good and the staff was very nice. It is right across the street from the beach, so if you want to be close to the beach, this is a good place to stay.

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Helpful?
Thank Shannon S
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Shannon S, Thank you for taking the time to share your feedback and comments with us! In this busy time of year we truly appreciate you taking time out for us! I'm so happy you found our Hotel to be to your expectations. Especially happy that you enjoyed our Staff! They are a super team and we are lucky to...

Stirling, United Kingdom
Reviewed 24 December 2014

You get what you pay for but the rooms at this Comfort Suites were great. We booked a king ocean view with balcony and it was a spacious comfortable room. There aren't many extras but the room was well sized and the bed was comfortable. With a comfortable couch and large screen TV to watch, we had all we needed...

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Helpful?
Thank BexMax2943
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

BexMax2943, Thank you so much for the great feedback and comments. We appreciate you staying with us and I hope that we impressed enough that you will consider staying with us again! We feel we offer good value and always try to add our Hospitality and care into everything we do. I look forward to perhaps being at your service...

Reviewed 14 December 2014

The room assigned to my family was filthy. The walls, the carpet, the linens...The staff was very pleasant but not enough to make up for the grossness of the room. I chose this hotel for an inexpensive stay before a cruise. I will not stay here again. I'll attempt to upload pictures...

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Helpful?
1Thank Momzzilla
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Momzzilla, Thank you very much for taking the time to offer your comments and feedback to us! While I am disappointed that we failed to meet your expectations...I am still thankful that you have shared this with us. We fall short sometimes and it would seem that we did so for you during your time with us. On behalf of...

Reviewed 3 December 2014 via mobile

We spent 2 nights in this lovely hotel.This smaller 3 story hotel is located very near Moody Gardens and Schlitterban.We paid a small fee to have a room with a water view.Our room had a balcony with 2 chairs and a table.We loved it but be advised this property is a bit set back from the actual Seawall.I considered this...

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Helpful?
Thank Meg J
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Meg J, Thank you so much for not only the wonderful feedback and comments, but also for taking the time to share them! We truly appreciate it. I personally would also like to thank you for mentioning Staff members by name for their quality service. It is always motivating and rewarding for employees to be able to see their efforts...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Suites Galveston

Address: 3606 89th St, Galveston, Galveston Island, TX 77554-6483
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $109 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Galveston 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Suites Galveston Hotel Galveston
Galveston Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Galveston staff and other travellers.
14 questions
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Dallas, Texas
Tucson, Arizona
2 months ago
Dripping Springs,texas
4 months ago
Redwater, Canada

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Questions? Get answers from Comfort Suites Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms offer a balcony. The rate was a little more but worth it if you were in your room in the evening to enjoy it.”
 of 5 bubbles JRAP2013, 7 Oct 2016 | Read review
“Quiet rooms”
 of 5 bubbles 39lee, 15 Sep 2016 | Read review
“King bed room has a small area looks like a kitchenett”
 of 5 bubbles 495joyw, 24 Aug 2016 | Read review
“Rooms facing the front have the ocean view balconies.”
 of 5 bubbles shen224, 18 Jul 2016 | Read review
“we were on 3rd floor and heard nothing.”
 of 5 bubbles Pea_Baker, 8 May 2016 | Read review
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