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Comfort Suites Galveston

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228 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Richardson, Texas
Reviewed 10 January 2015

I made a reservation for a double queen room two months ago. I called the same day of my reservation to confirm it. They gave my room away to a group of teenage cheerleaders. The whole hotel is booked with them. They were rude on the phone and would not give me a refund. They offered me an inferior room...

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Helpful?
1Thank Lori D
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Lori D, Thank you very much for your comments and feedback. We truly appreciate it, whether the comments are positive or negative. Feedback allows us to become better at what we do. I have reviewed your experience. Your reservation came through our system as a single King bedded room. Choice Hotels also showed in their records that when the reservation...

Dublin, Ireland
Reviewed 8 January 2015

We booked 2 nights here in a standard room however upon arrival we actually got a room with the balcony! What a great start! We saw the sea from the balcony, even though it was cold and windy but still we enjoyed the view. We liked the location, a bit away from the Galveston Strand itself but just across the...

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Helpful?
1Thank izakrak
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

izakrak, Thank you so much for taking the time to share your feedback and comments with us. It is always helpful when we can hear the good and the bad. I am pleased to hear that you enjoyed your time with us and that the balcony room met with your satisfaction! I'm also pleased that you found us to be...

Reviewed 29 December 2014

This hotel was just what we needed for our pre-cruise stay. Clean, friendly and great price. The breakfast was really good and the staff was very nice. It is right across the street from the beach, so if you want to be close to the beach, this is a good place to stay.

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Helpful?
Thank Shannon S
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Shannon S, Thank you for taking the time to share your feedback and comments with us! In this busy time of year we truly appreciate you taking time out for us! I'm so happy you found our Hotel to be to your expectations. Especially happy that you enjoyed our Staff! They are a super team and we are lucky to...

Stirling, United Kingdom
Reviewed 24 December 2014

You get what you pay for but the rooms at this Comfort Suites were great. We booked a king ocean view with balcony and it was a spacious comfortable room. There aren't many extras but the room was well sized and the bed was comfortable. With a comfortable couch and large screen TV to watch, we had all we needed...

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Helpful?
Thank BexMax2943
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

BexMax2943, Thank you so much for the great feedback and comments. We appreciate you staying with us and I hope that we impressed enough that you will consider staying with us again! We feel we offer good value and always try to add our Hospitality and care into everything we do. I look forward to perhaps being at your service...

Reviewed 14 December 2014

The room assigned to my family was filthy. The walls, the carpet, the linens...The staff was very pleasant but not enough to make up for the grossness of the room. I chose this hotel for an inexpensive stay before a cruise. I will not stay here again. I'll attempt to upload pictures...

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Helpful?
1Thank Momzzilla
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Momzzilla, Thank you very much for taking the time to offer your comments and feedback to us! While I am disappointed that we failed to meet your expectations...I am still thankful that you have shared this with us. We fall short sometimes and it would seem that we did so for you during your time with us. On behalf of...

Reviewed 3 December 2014 via mobile

We spent 2 nights in this lovely hotel.This smaller 3 story hotel is located very near Moody Gardens and Schlitterban.We paid a small fee to have a room with a water view.Our room had a balcony with 2 chairs and a table.We loved it but be advised this property is a bit set back from the actual Seawall.I considered this...

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Helpful?
Thank Meg J
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Meg J, Thank you so much for not only the wonderful feedback and comments, but also for taking the time to share them! We truly appreciate it. I personally would also like to thank you for mentioning Staff members by name for their quality service. It is always motivating and rewarding for employees to be able to see their efforts...

Oklahoma City, Oklahoma
Reviewed 4 November 2014

Our room was very nice! It was also located across from the Sea wall. My husband and I took a long walk! Such a nice evening. Also, there was a little store, some shops, and a little sandwich shop with killer philly steak sandwiches right within walking distance. Then they shuttled us to the port the next morning. We really...

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Helpful?
Thank KJ47112014
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

KJ47112014, Thank you for such kind words and feedback regarding your recent stay with us! It's always nice to hear that we have met our guest's expectations and that they found fun and value during their time with us! I hope that you will choose to stay with us again the next time you are in Galveston. You don't even...

Glasgow, United Kingdom
Reviewed 11 October 2014

The hotel is looking out onto the Gulf of Mexico which is impressive. It is pleasant and probably above average. It was a stop for us before departing on a cruise so we stayed one night only. Other travellers who were going cruising parked up there. The staff were respectfully and helpful. We met friends in the hotel who live...

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Helpful?
1Thank Adventurebeforedemen
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Adventurebeforedemen Thank you for your recent stay with us and for your feedback..we appreciate it! I am so glad you found our Hotel to be to your expectations. We strive daily to offer the best in service and quality for our guests. I hope you will visit us again as you find yourself here in Galveston! Happy Travels!

Lincoln, United Kingdom
Reviewed 25 September 2014

having toured Texas for 2 weeks ,we wanted to see Galveston and the beach.This place is a little gem.Super bed and lovely rooms.room 206 had wonderful balcony views of the beachfront.Beats walking along Skegness any day.Staff couldn't have been better with genuine smiles and affection.We have stayed in many chains in the us over the years and this hotel takes...

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Helpful?
Thank lucamax9
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

cynthia_jones949, Thank you so much for staying with us here at Comfort Suites and for offering your feedback! It's important to us to hear what our guests think of how we're doing! We are thrilled that you discovered us and found us to be to your expectations. We try our best everyday to make our hotel that "hidden gem" you...

Reviewed 22 September 2014

My husband and I booked one night to celebrate our 15th wedding anniversary. We booked a king room with jacuzzi and balcony view.... When I saw this room it took my breath away, I loved the room!!! The balcony view to the beach was beautiful in the morning... The bed and pillows were so comfortable, my husband and I did...

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Helpful?
Thank Salvador_1999
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Salvador_1999, First and foremost..."Thank You" for staying with us and allowing us to play a small role on such a happy occasion. Congrats on 15 years of marriage! On behalf of myself and the entire Staff here at the Hotel, we are thrilled that we were able to make your special day what you wanted! I'm glad the room was...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Suites Galveston

Address: 3606 89th St, Galveston, Galveston Island, TX 77554-6483
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $104 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Galveston 2.5*
Number of rooms: 57
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Also Known As:
Comfort Suites Galveston Hotel Galveston
Galveston Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Galveston staff and other travellers.
14 questions
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Dallas, Texas
Tucson, Arizona
1 month ago
Dripping Springs,texas
2 months ago
Redwater, Canada

See all questions (14)

Questions? Get answers from Comfort Suites Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms offer a balcony. The rate was a little more but worth it if you were in your room in the evening to enjoy it.”
 of 5 bubbles JRAP2013, 7 Oct 2016 | Read review
“Quiet rooms”
 of 5 bubbles 39lee, 15 Sep 2016 | Read review
“King bed room has a small area looks like a kitchenett”
 of 5 bubbles 495joyw, 24 Aug 2016 | Read review
“Rooms facing the front have the ocean view balconies.”
 of 5 bubbles shen224, 18 Jul 2016 | Read review
“we were on 3rd floor and heard nothing.”
 of 5 bubbles Pea_Baker, 8 May 2016 | Read review
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