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The San Luis Resort

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The San Luis Resort
The San Luis Resort
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1,839 Reviews from our TripAdvisor Community

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Showing 1,829: English reviews
Wenatchee, Washington
Reviewed 3 weeks ago via mobile

This resort is awesome! Perfect location right on the gulf coast. Great staff and amenities! Pool was so warm. The vibe at the pool was upbeat and fun. Great margaritas. Valet staff was especially helpful. Great restaurants within walking distance. We will definitely come back.

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Helpful?
Thank Reagan B
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Reagan, Thank you for your review as well as the glowing compliments. It is our resort team's goal to exceed guest expectations and to provide both quality accommodations and exceptional service. We are delighted that you enjoyed your stay with us. We appreciate your continued loyalty to the San Luis Resort and I hope that I am able to...

Reviewed 4 weeks ago

I don't normally write reviews. This is because in equal parts I'm to lazy and not impressed enough to do so. However, the three night stay my wife and I had in the San Luis deserves 5-stars and a vote of approval. The San Luis Resort is simply a great place to stay. It has a great location, courteous and...

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Helpful?
Thank jimhillhouse
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Jim, Thank you so much to taking the time to write your review. We are grateful that you chose The San Luis for a mini getaway. Service excellence is our main focus and priority. Phydias is one of our best Team members. Don't hesitate to call me when making your travel plans as it will be our pleasure to...

Reviewed 4 weeks ago via mobile

I usually have a wonderful experience at The San Luis. I stay here at 3 to 4 times a year. This visit I stayed 2 nights. First when I arrived I was early around 1pm. They said my room wasn't ready. I thought how could this be possible because it was a handicap room and there was barely anyone staying...

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Helpful?
1Thank Kelly G
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Kelly G. Thank you for taking the time to post a review regarding your stay at The San Luis Resort. Please accept our apology for the inconveniences that you experienced during your time with us. We will review with the team additional ways to communicate with our guests concerning reservation details, service standards and special requests. I personally welcome...

New York City, New York
Reviewed 5 weeks ago

The resort is so pretty with it's Palm Trees, Cabanas, swim-up Bar, heated Pool, and an on-site Steak house. The ocean view balconies are great, and you can wake-up to beautiful sunrises! The Guest Services staff are very friendly. Especially Ed Jackson who made us aware of all the resort has to offer. Ed Jackson was very knowledgeable and professional,...

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Helpful?
Thank Onee2
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Onee, Thank you for your posting your review and mentioning Ed Jackson & Michelle Fichera as two of our associates that stood out and went above and beyond during your stay as well as during your booking process. We are grateful that you chose to return to The San Luis with your Mom & Sister in the near future....

Friendswood, Texas
Reviewed 15 February 2017 via mobile

While this might be in the middle of all the craziness of Galveston, the San Luis hotel is a great place to have your family get away. It's beautiful atmosphere and great view of the beach make for the best vacation.

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Helpful?
Thank brittanybrown93
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Brittany, Thank you for posting your review. The compliments regarding our facility is very much appreciated. Your comments shared with others that might be considering Galveston for a family Staycation will help them make the best decision when choosing a hotel & resort . Thank you again., please come again soon! Best Regards, Philett Carter Director of Guest Relations...

Reviewed 15 February 2017 via mobile

This resort was so much fun with its friendly staff and heated pool and waterfall spa. My 3 kids enjoyed playing with the parrot at the lobby and sliding down the water slides while my wife and I enjoyed the pool bar.

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Helpful?
Thank Yavuz E
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Yavuz, Thank you so much for taking the time to post your review. Family time is extremely important and we value the opportunity to assist with making that time together memorable. Phydias (Our Blue MacCaw Bird )brightens all of our little ones day and He welcomes the chance to see them again soon during your next visit !! Best...

Texas
Reviewed 15 February 2017 via mobile

To make sure you have an unobstructed ocean view, book a room on floors 7-9 (like we've been in for two days) so you can stare down on the pool and its colorful cabanas then beyond to the ocean and watch the waves roll in. This is a perfectly fine hotel and hubby and I are used to the good...

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Thank NoSnakesPlease
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Guest, Your review and commendations regarding our facility is very much appreciated. Our room product, H2o pool & bar, Spa/ retail outlets and restaurants amenities are features that we hope all of our guests take advantage of experiencing. It seems as though you thoroughly enjoyed your time at San Luis Resort and Galveston. We appreciate you for sharing with...

Reviewed 14 February 2017 via mobile

Stayed night before Valentine's Day. Nice and modern but slightly worn. Our room had broken sink stopper. Nothing impressive about lobby. Nothing special with room. The pool area was large and inviting. Must say the balcony and view was very nice. Average stay at best.

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Helpful?
Thank Barbara R
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Barbara, I very much appreciate your comments and review. Our property is constantly undergoing upgrades and renovations on all levels. Perhaps you would consider returning soon to experience some of our upgrades and amenities in the near future. It will be our pleasure to have an opportuninty to serve you again. Philett Carter Director of Guest Relations San Luis...

Hazleton, Pennsylvania
Reviewed 14 February 2017 via mobile

I Booked this resort while I was staying in Huston, and looking to get out of the city before my flight back north . Its only an hours drive south and well worth it ! First class all the way ! Before you book add about 20$ on to the Final price for the taxes and fee's .

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Helpful?
Thank josejitsu
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Josejitsu, Thank you for your review. We are grateful that you chose The San Luis for a little Rest & Relaxation before your flight. Service excellence is our purpose for being here and it will be our pleasure to serve you again in the future. Please come back to see us soon !! Philett Carter Director of Guest Relations...

Houston, Texas
Reviewed 12 February 2017

Marcus in bell services went above and beyond. I drove away wishing I could give him a bigger tip. He handled our bags so well; and by the time we got to the car it was loaded, with a smile and two bottles of cold water. We also had an issue with some service the day before our departure. Jake,...

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Helpful?
Thank amutope
PCarte, Guest Relations Manager at The San Luis Resort, responded to this review

Dear Amutope, Thank you for your review and commendations regarding Marcus & Jake. We are grateful to have these two fine gentlemen on our team. Service excellence is our purpose for being here and it is our pleasure to serve you again and again. Please come back to see us soon !! Philett Carter Director of Guest Relations San Luis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 

Additional Information about The San Luis Resort

Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551-4003
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $226 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The San Luis Resort 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Expedia and Jetsetter so you can book your The San Luis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Hotel Style:
#2 Spa Hotel in Galveston
#2 Top resorts Hotel in Galveston
#3 Luxury Hotel in Galveston
#3 On the Beach Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#10 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from The San Luis Resort staff and other travellers.
34 questions
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Questions? Get answers from The San Luis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms have a balcony”
 of 5 bubbles countrygal1972, 13 Mar 2017 | Read review
“Upper level rooms, away from the pool are a little quieter but all rooms have noise. Club 10, adults only, has great extra free perks.”
 of 5 bubbles VF0rge, 8 Mar 2017 | Read review
“All rooms have great beach view!”
 of 5 bubbles mnels0n58, 7 Mar 2017 | Read review
“Club Ten is the best”
 of 5 bubbles 582bonniet, 5 Mar 2017 | Read review
“Ask if 15 PH or 16 PH are available. Lovely penthouse with free continental breakfast.”
 of 5 bubbles amutope, 11 Feb 2017 | Read review
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