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Holiday Inn Garland

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Holiday Inn Garland
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125 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Level Contributor
16 reviews
5 hotel reviews
Reviewed 1 week ago via mobile

I stayed with my family in double Queen room for four nights and was impressed by every bit of our experience The rooms are clean, well lit, and well appointed for casual travelers, with plenty of outlets, desk space, and drawer space. The pool area was fantastic. There is a nice hot tub and a decent sized pool with a... More 

Helpful?
Thank Joe W
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear Joe W, Thank you very much for the outstanding rating and the fantastic comments regarding your recent stay at the Holiday Inn North Garland. I am very pleased to learn that you stay exceeded your expectations. The hotel staff takes great pride in providing excellent customer service, clean rooms and great food. I am glad to see that you... More 

Redditch, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago via mobile

Very pleasant, clean business hotel with spacious rooms. Top marks for friendliness of evening front desk staff. Basic breakfast buffet available. Convenient location plus walking distance from good restaurants. Would stop there again if in the area.

Helpful?
Thank AlLiCeV
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear AlLiCeV, Thank you very much for the outstanding survey and kind words of the Holiday Inn North Garland. I appreciate you taking the time to share your recent experience with me. The staff takes great pride in providing excellent customer service, clean rooms and great food. I was pleased to learn that the hotel and staff exceeded your expectations.... More 

Kentucky
2 reviews
Reviewed 19 October 2016 via mobile

This Holiday Inn met our expectations as far as cleanliness, courtesy and accommodations. Rooms were clean and the staff was great. We only had one bad experience and that was the dinner we ordered through room service. The food was over cooked and they didn't deliver all we ordered and had to call back to get the rest of our... More 

Helpful?
Thank JHAR53
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear JHAR53, Thank you very much for sharing your recent experience with me. I was pleased to learn that you had an enjoyable time at the Holiday Inn Garland but was disappointed to see that the room service order did not meet your expectation. Please know that I have met with the culinary staff to discuss the quality and delivery... More 

Brisbane, Australia
1 review
Reviewed 16 October 2016

This hotel seemed perfect, close to restaurants and close to Dallas and where we were visiting. Sadly we asked for a cot in our pre booking request, but got no cot. Thankfully we were travelling with our own in the end anyway. Also sadly, the room wasn't cleaned or bins emptied when we went out for the day. We had... More 

Helpful?
Thank David_of_Brisbane
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear David_of_Brisbane, Thank you very much for sharing your recent experience with us and thank you very much for being a loyal IHG Rewards Member! We greatly appreciate your feedback and want to personally apologize to you that the hotel fell short of your expectations. Please be sure to know that your valued comments will be shared with the hotel... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

Good Hotel with receptionists very professional and kind. 30 min from downtown, FW airport and lake Ray Hubbard. Many good restaurant in this area. Pool and fitness area very good. Any day cookies for all!

Helpful?
Thank Roby M
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear Roby M, Thank you very much for the submitting a survey regarding your recent stay and for the kind words of the hotel and staff. We greatly appreciate your comments and please know that we will share them with the hotel staff. We look forward to your return when travel brings you back to the Garland area. More 

1 review
Reviewed 8 October 2016 via mobile

Nice, clean room rooms. I loved the separate living area from bedroom. The bar/restaurant was nice, peaceful area to just tslk & relax. The food was very good with grest prices. Waitress/bartender was very sweet and did a great job.

Helpful?
Thank Debra D
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear Debra D Thank you for very much for the outstanding rating and for the great comments about the hotel and staff. We greatly appreciate you taking the time to share your recent experience with us. We take great pride in providing excellent service, clean rooms and great food . We were pleased that you had a chance to experience... More 

Dallas, Texas
1 review
Reviewed 5 October 2016

We held our 40th Class Reunion at this Hotel last Saturday. We were looking for a place that would be nice, yet reasonably priced for our classmates. The Foyer/Reception area was large and roomy which made it conductive for greeting guests and also had comfy chairs if anyone wanted to leave the Banquet Room and just chat. I was concerned... More 

Helpful?
Thank lovetohavefun2016
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear lovetohavefun2016, Thank you very much for all of the kind comments! We were pleased to host your reunion and are very glad that you and your group had a great time. Amanda enjoyed working with you as well and we hope to host more of your events when the time comes. Thank you again for your business and for... More 

Kempner, Texas
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 September 2016

This is an average hotel- got a good deal and the check in staff was very friendly. She helped us get the best rate. We received breakfast coupons. The room was nice and cool. Beds were soft and comfortable. We didn't have time to visit the indoor pool but it looked fun! The breakfast buffet was very good- lots of... More 

Helpful?
Thank cheermom91
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear cheermom91, Thank you for your kind words about the Holiday Inn Garland and I was glad to hear that you enjoyed your stay. The staff takes great pride in providing great service, clean rooms and great food. I hope you will stay at the hotel again when travel brings you back to the Garland area. More 

Hermitage
Level Contributor
126 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 30 August 2016

I recently stayed here for 4 nights for business. I really enjoyed my stay. Staff was very friendly and helpful. My room was quiet and comfortable. Room is good size and had plenty of room. They have a full service restaurant. Breakfast is a buffet and is good. They have most anything you would want. They have a local shuttle... More 

Helpful?
Thank bsan3456
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear bsan3456, Thank you for submitting your comments regarding your recent stay at the Holiday Inn Garland. I appreciate that you shared your experience with us and I will share your comments with the hotel team. I am glad that your stay went well and that you enjoyed the breakfast. The hotel staff takes a great deal of pride in... More 

Houston
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2016 via mobile

Very unknowledge staff and really could care less. We were traveling for a funeral for a family member, with 4 small children. My daughter n law came and older mother came, to stay at the hotel and swim while we attended the funeral. We promised the children if they were good at family visitation night prior too the funeral that... More 

Helpful?
Thank chrissyhouston
Bret U, General Manager at Holiday Inn Garland, responded to this review

Dear chrissyhouston, Thank you very much for taking the time to share your experience during your recent visit to the Holiday Inn Garland. I appreciate you feedback. I was aware of the pool situation and I recall speaking to you in the lobby regarding your request for the children to swim. Safety is one of our biggest concerns and unfortunately,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Garland

Address: 5110 North George Bush Freeway, Garland, TX 75040
Region: United States > Texas > Garland
Price Range: $137 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Garland 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Garland Hotel Garland
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Questions & Answers

Questions? Get answers from Holiday Inn Garland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quiet.”
 of 5 bubbles 518staceys, 29 Jun 2016 | Read review
“rooms on the north side of the hotel are quieter”
 of 5 bubbles dgr05600, 18 Aug 2015 | Read review
“Rooms on the north side are away from freeway, although hotel is not close to it.”
 of 5 bubbles Baldy47, 24 Jul 2015 | Read review
“Higher floors have nice view of the concrete jungle that is the freeway”
 of 5 bubbles manilapacman, 4 Jun 2015 | Read review
“Pick a room near the emergency exit so you can evacuate as quickly as possible... put extra pillows and blankets in your car just in case.”
 of 5 bubbles cperciva, 23 Mar 2015 | Read review
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