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WiFi did not work regardless of many calls to Lobby. The TV had one channel. The toilet didn't flush. None of the water fountains in the hotel worked. OMG...what a mess. The clerk was very nice, but clueless about wifi. My husband had to teach...More
Our stay was for my father-in-laws funeral. We only stayed one night, but it was a good stay. The staff was friendly and helpful. We did have to change rooms, because the TV did not work. The hotel was clean and had no bad smell,...More
Staff, cleanliness, spacious!! Everything was A++! I was checked in by Kaitlin at the front desk, very welcoming and knowledgeable if area. She alone meets IHG customer service standards! The room us spacious and clean! Beds are comfortable. Everything I would expect from IHG! Thanks...More
This is a clean hotel with very kind staff. They were so accommodating about changing rooms when my tv didn't work, helping me fix a tangled necklace, and with the breakfast. They all made what could have felt like a forgettable, sterile experience feel homey...More
We were double charged for our room. Check in takes forever. When we told them we had been over charged they said we would get our money back in 3 days, and it was a problem with their bank. Finally had to get my bank...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Graham
Thank you for choosing us for your travel needs whenever you're in the area and letting us know about your concern. I'm very sorry to learn that you weren't able to check in with ease and about the mix-up with the charges in...More
US$87 - US$131 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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