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BEST WESTERN Granbury Inn & Suites

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BEST WESTERN Granbury Inn & Suites
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257 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Reviewed 2 weeks ago

Staff escorted us to tour rooms before booking. Allison was very helpful meeting all of our requests and needs during our stay. They also compensated us because the spa was not in working order during our stay.

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Helpful?
Thank Doug T
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you so much for your review! Our team is very happy to learn that you appreciated our service!! We must apologize, again, for the spa. We may not always GET it right, but we will always MAKE it right. Please stay with us again in the future and give our relaxing spa another try. Be well!!!

Camp Point, Illinois
Reviewed 3 weeks ago

Traveled from Illinois to visit Son and family and have stayed here both times really satisfied with service and the polite staff went above and beyond to make our stay as best they could. Rooms were clean and nice.

Review collected in partnership with Best Western
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Thank 799robynw
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you so much for your review! Traveling all the way from Illinois, we are so happy to know you enjoyed your stay with us. It will always be a privilege to be your home away from home! Thanks, again, for taking the time to tell us how we're doing!

Reviewed 3 weeks ago

Superb hotel. Friendly and professional staff. Great experience booking this hotel on BW.com. Book early as this hotel fills quickly during peak times. Would have stayed additional times in 2016, but hotel was already full.

Review collected in partnership with Best Western
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Helpful?
Thank Dawn P
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Your review was greatly appreciated! The kind words about our staff is like music to our ears! Thank you so much, and come back soon!

Reviewed 25 December 2016 via mobile

We have stayed here on numerous occasions before and enjoyed our stay but really disappointed this visit. The carpets in hallway does not look like it has been vacuum or cleaned in months. Someone got some kind of drink or food from previous stay on the wall in our room and it was never cleaned off. I know that this...

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Helpful?
Thank Dena B
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you for your review. We are giving your remarks close attention so we can both assess and correct the shortcomings in our cleaning process during your stay. Please come back again so we can turn your disappointment into a great experience.

Granbury, Texas
Reviewed 18 December 2016

We came to granbury for my susters wedding, and we were so glad to be able to stay not only at a hotrl that was clean but thw staff were phenomenal!!! The breakfast was very good, staff was very helpful and the room was very clean, I would definitely stay again!! Check in was easy and the rates were very...

Review collected in partnership with Best Western
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Helpful?
Thank alicsonheather
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Many thanks for your review, and please come back and see us again! You're why we do what we do!

Abilene, United States
Reviewed 8 December 2016

For the second year in a row I have brought my high school girls basketball team to a tournament in the Granbury area. I know most hotel staffs would cringe at the thought of 10-15 teenage girls running around their hotel but the BW in Granbury has been just the opposite. They are excited to see us and even talk...

Review collected in partnership with Best Western
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1Thank C9266IYbradm
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thanks for the kind words! We really did enjoy having your team with us again! You have a great group and it was a blast talking with them and hearing about the games!!!! We'll see you again next time. Oh, and feel free to bring more than 10-15 team members; the more the merrier--that's what we say!!

Reviewed 7 December 2016 via mobile

This place is old and tired. The walls are thin. I could hear the drier going all evening and you could hear the ice machine. Maybe I just got stuck with a bad room. The carpets are old and worn. The room has a strange smell. Ok for a night I guess.

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Helpful?
Thank Dean I
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you for your review and honest feedback. We're sorry to hear about the ice machine and dryer noise level. We would have gladly moved you had we known this was a problem. We hope you'll stay with us again in the future; we'll ensure you get a room away from that area. Again, we really appreciate feedback so we...

Coppell, Texas
Reviewed 1 December 2016

Thank you Best Western Staff, you guys really made our stay. I will choose this hotel every time we come to Granbury. Thank you so much for the bottle of champagne and the beautiful basket, you guys really went above and beyond, you guys made my anniversary extra special. Thank you!

Review collected in partnership with Best Western
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Thank Zombiecakes84
Beckville, United States
Reviewed 30 October 2016

While checking into our room the representative was very friendly and helpful and she was very informative of the attractions in their area. The lady who was in charge of breakfast was very friendly and helpful. My husband was very impressed that they prepared turkey sausage due to the fact he could not eat pork. Breakfast awesome. When checking out...

Review collected in partnership with Best Western
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Helpful?
1Thank Annette F
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you very much for your review! Learning that you had an "Awesome stay" made our whole team very happy. Your feedback about the breakfast turkey sausage was especially helpful, as we strive to accommodate all our guests as best we can. If you have any other suggestions to improve our service and amenities, we should would like to hear...

Edmond, United States
Reviewed 28 October 2016

This is an upgraded hotel so the floors are not sound proof and with it being full and two groups of young people, it was very noisy with running in halls and stairs. Televison was not working, control would not change channels or control sound(several rooms in our party had same problem). Moved us to another room the next day...

Review collected in partnership with Best Western
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Thank Jimmie P
Polarishospitality, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

We appreciate your review, as it helps us identify areas for improvement. Our facilities team has begun a review and inspection of our televisions, and related accessories such as remote controls. Regarding our staff, we thank you for your comments about their friendly service and efforts to solve your issues. We'll make it a point to review our troubleshooting procedures...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about BEST WESTERN Granbury Inn & Suites

Address: 1517 N Plaza Dr, Granbury, TX 76048-2635
Region: United States > Texas > Granbury
Price Range: $91 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Granbury Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Granbury Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Granbury Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front are not as quiet.”
 of 5 bubbles GenevieveandPhillip, 17 Oct 2016 | Read review
“Top floor away from the road”
 of 5 bubbles CMC_03, 24 Sep 2016 | Read review
“Try one of the nini-suites. Very comfortable and lots of space!”
 of 5 bubbles decoratingdoctor, 14 Jun 2016 | Read review
“Ask for a room on top floor and away from the road.”
 of 5 bubbles ronnar737, 27 Apr 2016 | Read review
“Our room on the back side near the pool was quiet away from the traffic out front.”
 of 5 bubbles terryampjane, 29 Mar 2016 | Read review
5 of 5