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Country Inn & Suites By Carlson

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288 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Dallas, Texas
Reviewed 27 September 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 457kayleej
Constance D, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Palisade, Colorado
Reviewed 26 September 2016 via mobile

We flew here for a Bears v Cowboys football game. This hotel is close by the stadium, Six Flags amusement park, the airports & Dallas attractions. It's older but the rooms & beds were comfortable. Very friendly, helpful staff & a hot breakfast buffet included each morning.

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Helpful?
Thank La G
Constance D, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Thank you for taking the time to review our property. We apologize the facility was not up to your expectation. We are currently in the process of updating the entire property. Please come back to see us the next time you are in the area to experience our new look.

Dallas, Georgia
Reviewed 20 September 2016

I am here on business for 27 nights. My company booked this for me. First i was charged on my personal credit card randomly instead of the company card on file for direct bill (it was fixed, but was hold on my card for 4 days for no reason). The drink machine on my floor out of order, not a...

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Helpful?
Thank carsonwilliams2011
Constance D, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Huntsville, Texas
Reviewed 19 September 2016

We recently stayed a night there and the building was not much to talk about but considering the rate I booked the room at I couldn't complain about that. We came in after a Rangers Game and was hot and tired and realized the pool had just closed so I asked the Front Desk if we could jump in the...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Reese V
Constance D, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Thank you for taking the time to review our property. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you complimenting our staff, and hope for another opportunity to exceed your expectations in the future.

Reviewed 1 September 2016

This was one of the worst hotels I've ever stayed at, and that's saying something. The room numbers are little pieces of printed paper taped to the door, our phone didn't work, the elevator sporadically went out during our stay, the phone in our room didn't work, there's no fridges (it's 2016), and apart from one employee, no one seemed...

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Helpful?
Thank NDVikings
Nakisha W, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management and management staff. We do hope you give us another chance as we will...

Houston, Texas
Reviewed 21 August 2016 via mobile

Can tell that hotel is going through renovations, room numbers are on a piece of paper. Inside is nice, no complaints except for TV channel selection, poor quantity for Dallas area. The NOISE in hallway is absolutely HORRIBLE though...don't know if all the drunks were on my floor but unable to sleep (9pm-4am) due to doors slamming, men's voices in...

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Helpful?
Thank EldoradojansuenicLVN
Nakisha W, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Dear Eldoradojansuenic: Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts is appreciated. The Country Inn & Suites is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to...

Reviewed 5 August 2016 via mobile

This is needs major renovation. This place does not look at all like the pictures they use to advertise it . It's false advertisement all over. The hotel is old. Don't bother staying here. The free breakfast is not good at all. I picked this place because it looked nice but I was beyond disappointed when I walked into the...

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Helpful?
1Thank acald025
Nakisha W, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Dear Acald025 Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of...

Kansas City, United States
Reviewed 3 August 2016

Save your money and go somewhere else. The staff were unprofessional. The room filthy. The air conditioner roared like an airplane engine all night long. Didn't bother with the breakfast because it did not look appetizing. However, the coffee was decent.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank Laura O
Constance D, Front Office Manager at Country Inn & Suites By Carlson, responded to this review

Dear Laura O Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the problems with our team, and I assure you we are working diligently to ensure a similar situation...

Birmingham, Alabama
Reviewed 19 July 2016 via mobile

The toilet in my room overflowed so they put me in another room. Went down to the business room to print off my boarding pass for my flight the next day the printer didn't work, so I had to use the computer in the managers office to print off my boarding pass. The night before my flight asked the person...

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Helpful?
Thank mamuwalde
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

Thank you so much for your recent stay and review of our property. We appreciate guest feedback as it aids us in continuous efforts to provide great service. Unfortunately, there was some miscommunication with shuttle information. We are a hotel that does provide courtesy transportation to and from DFW airport with notice. I am so sorry we did not relay...

Reviewed 13 July 2016 via mobile

The lonely thing positive of this hotel was Andrea at the desk, very kind and helpful. The rest is that the hotel is very old, dirty room, 2 very bad persons were wandering on our floor all night long. The number of the room on the door were written on piece of paper!!! We felt like in a scary movie...really...

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Helpful?
Thank Marco Z
Constance D, General Manager at Country Inn & Suites By Carlson, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We are undergoing renovations and hope to have many of your concerns addressed upon completion. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Inn & Suites Dallas-Arlington-DFW-Six Flags is perfectly situated near popular attractions like Hurricane Harbor, Globe Life Park and AT&T Stadium (formerly Cowboys Stadium). After a busy day relax and enjoy world-class service, complimentary WiFi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 

Additional Information about Country Inn & Suites By Carlson

Address: 2050 North Highway 360, Grand Prairie, TX 75050 (Formerly Hampton Inn Dallas-Arlington-DFW-Six Flags)
Region: United States > Texas > Grand Prairie
Price Range: $117 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hampton Inn Dallas/Arlington (Six Flags) Hotel Grand Prairie
Hampton Inn Dallas/Arlington (6 Flags)
Hampton Inn Grand Prairie
Grand Prairie Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson staff and other travellers.
1 question
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Vancouver, Canada
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room in the second floor was nice and quiet”
 of 5 bubbles gdolande, 1 Dec 2016 | Read review
“Don't stay here”
 of 5 bubbles NDVikings, 31 Aug 2016 | Read review
“If you want a good room, stay somewhere else.”
 of 5 bubbles Dondi31, 23 Jun 2016 | Read review
“We had a room towards the end of the hall & with a full hotel had no guest noise.”
 of 5 bubbles michellewU5645JP, 8 Jun 2016 | Read review
“Not a good experience!”
 of 5 bubbles ROBERTC387, 2 Jan 2016 | Read review
5 of 5