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Hilton DFW Lakes Executive Conference Center

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Hilton DFW Lakes Executive Conference Center
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915 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton DFW Lakes Executive Conference Center
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Showing 893: English reviews
Saint Paul, Minnesota
Reviewed 2 weeks ago via mobile

First time staying at this property, the rooms were very nice, the hotel overall was very pleasant, the front desk lady was not all the Friendly when I asked her for waters she couldn't give me one and said room service had to bring them to my room... I was leaving for the day. Beyond that I will for surely...

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Helpful?
Thank Sjwiden
Saint Simons Island, Georgia
Reviewed 2 weeks ago

Rooms were great. Fitness center was excellent!! Staff was polite. Room service was quick and good. I had one of the salads which I really enjoyed. Staff helped with finding events I had to attend for my conference.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Meg B
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Meg B, Thank you for your feedback on your recent stay. We are so glad you enjoyed our newly upgraded fitness center, room service and our guestrooms. We hope to welcome you back next time you visit Grapevine! Kind Regards, Gary Levine General Manager

acworth, United States
Reviewed 2 weeks ago

With the exception of the front desk people the rest of the staff was excellent, hotel and rooms were clean. Hotel amenities were beautiful. The bus staff was excellent. I lost my jacket in a room and never got it back and was extremely aggravated with the front desk staff and their lack of caring of being helpful.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank christyh83
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear christyh83, Thank you for providing us with feedback from your recent stay. We apologize that your stay with us did not fully meet your expectations, and we have addressed your concerns as mentioned. We value your business and loyalty to our property and hope that you will return again in the future. Kind Regards, Gary Levine General Manager

Shawnee, Kansas
Reviewed 2 weeks ago

We had a meeting for about 50 people. We really liked the meeting rooms as they had windows so you could see outside. Loved that the break areas were basically all day so you had the flexibility to break when needed and not with a schedule. The food was definitely better than any other conference area I have been.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kay L
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Kay L, Thank you for your 5-star review and for hosting your meeting at the Hilton DFW Lakes! We are so glad our accommodations helped you and your team have a successful meeting. We hope to welcome you back again soon. Kind Regards, Gary Levine General Manager

burleson
Reviewed 3 weeks ago

The manager overheard my husband and I talking about his birthday the next day. She sent up a plate of chocolate covered strawberries and 2 bottles of perrier. So thoughtful! Beds were super comfy. Location perfect!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer T
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Jennifer T, Thank you for your 5-star review and for choosing the Hilton DFW Lakes to celebrate your husband's birthday! We are so glad our staff was able to help make it extra special for the two of you. We hope to welcome you back again soon. Kind Regards, Gary Levine General Manager

Reviewed 3 weeks ago via mobile

So my first review somehow disappeared so let's try this again. In town on business to pick up a business partner from Germany, but first, the front desk experience . At least act like you know there's someone in front of you. Better yet, have accurate information about our stay that was "confirmed" days before. Breakfast vouchers? Nah. We don't...

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1Thank cottonanddust
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear cottonanddust, Thank you for providing us with feedback on your recent stay. We sincerely apologize that you did not receive the quality of services you deserved during your stay. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. Guest satisfaction is our top priority...

DeSoto, Texas, United States
Reviewed 3 weeks ago

I am impressed with the structure itself and the layout. We were disappointed with the room. It was a corner king, and the space was limited and a strange layout. The shower stall is such that it's nearly impossible to not spray water all over the bathroom floor. Otherwise, decent food and environment. If we visit again, we will choose...

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Helpful?
Thank Tamarra K
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Tamarra K, Thank you for your feedback on your recent stay. We apologize that your room accommodations did not fully meet your expectations. Your satisfaction is our top priority during your stay, and we hope we were able to Make It Right for you during your visit. We hope you will consider a return visit to our property again...

Reviewed 3 weeks ago

My husband and I were needing to be at the airport early one morning, so we stayed here to be close enough to make our flight on time. The room was clean, may need to be updated just a little. Oherwise, it was a nice hotel. The reclining lounge chair in the room was nice. We are Hilton Diamond Members...

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Helpful?
Thank Angela H
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Angela H, Thank you for feedback on your recent stay with us, as well as your loyalty to Hilton as Diamond members! We are glad we were able to take great care of you and your husband before your quick flight out. We hope to welcome you back again soon. Kind Regards, Gary Levine General Manager

Dallas, Texas
Reviewed 3 weeks ago

Great overall experience. Great food at restaurants. Staff friendly and professional. Concierge went above and beyond. Entire staff very nice and accomodating. Not too far from Dallas or Ft. Worth attractions.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rodolfo V
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear Rodolfo V, Thank you for your 5-star review! We are so glad you enjoyed your stay with us and to hear that our Concierge went "above and beyond" to make it great. We hope to welcome you back next time you visit Dallas/Fort Worth. Kind Regards, Gary Levine General Manager

Honolulu, United States
Reviewed 3 weeks ago

I stayed at the Hilton DFW Lakes for a professional development conference for one week. Although the sessions were packed with information, I still felt like I was having a mini-vacation from home, and I live in Hawaii. The staff from housekeeping, to the front desk, to the bartenders, were filled with warmth, professionalism and the 'aloha spirit."

Review collected in partnership with Hilton Hotels & Resorts
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Thank R5971OCamandas
HiltonDFW, General Manager at Hilton DFW Lakes Executive Conference Center, responded to this review

Dear R5971OCamandas, Thank you for your feedback on your recent stay as well as your compliments to our staff members, we look forward to sharing them with our team. We are so glad you enjoyed your stay and were able have a "mini-vacation" in the midst of your busy week of meetings! We hope to welcome you back next time...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Not your average DFW Airport hotel. Hilton DFW Lakes is a welcome respite from the traditional Dallas / Fort Worth hotels. Discover a spectacular retreat for work and play at our Grapevine hotel. From fishing and tennis to first-class venues for executive retreats, we've got it all on 40 lushly landscaped, lakeside acres. Our award-winning Dallas Fort Worth hotel resort features a refreshing blend of spacious accommodations, limitless recreation, and unmatched conference facilities. So relax and set your own pace. Whether you're looking to escape, connect, or meet somewhere in between, our Grapevine hotel makes it easy with its ideal setting. ... more   less 

Additional Information about Hilton DFW Lakes Executive Conference Center

Address: 1800 Highway 26 East, Grapevine, TX 76051-9641
Region: United States > Texas > Grapevine
Price Range: $238 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton DFW Lakes Executive Conference Center 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
Hilton Dfw Lakes Executive Hotel Grapevine
Hilton Hotel Grapevine
Hilton Grapevine
Grapevine Hilton
Hotel Style:
#1 Romantic Hotel in Grapevine
#1 Business Hotel in Grapevine
#9 Family Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Hilton DFW Lakes Executive Conference Center staff and other travellers.
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Questions? Get answers from Hilton DFW Lakes Executive Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe a suite would be better”
 of 5 bubbles EricW4555, 12 Feb 2017 | Read review
“Higher floors has less A/C issues”
 of 5 bubbles moorejustin, 6 Jan 2017 | Read review
“no recommendation”
 of 5 bubbles Franchii665, 2 Nov 2016 | Read review
“Pay the extra fare for the Executive Floor. Worth the $$$”
 of 5 bubbles ronjohn007, 2 Oct 2016 | Read review
“I was on an upper floor, which was great.”
 of 5 bubbles busitraveller_10, 22 Aug 2016 | Read review
5 of 5