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I had a business function at this property and I must say having been a several Gaylord's over the years, I don't like being a captive in these artificial environments. I did not have a car so you are subject to the overall owner monopoly...More
Response from Gaylord T, Customer Care Specialist at Gaylord Texan Resort & Convention CenterResponded 19 October 2015
Thank you for taking the time to provide us with your feedback.
I sincerely apologize that you did not enjoy your time with us and am disappointed to learn we did not exceed your expectations. Please be assured we take all guest feedback...More
I stayed at the Gaylord for a conference (Saturday -Wednesday). The conference ended at 4pm on Wednesday, however my flight didn't depart until 940pm...or so I thought. I went to get a taxi/shuttle to DFW around 745pm and the staff asked me a million questions...More
I stayed here with a convention, and the hotel was absolutely gorgeous. My room was super clean each and every day, and it was also very spacious. The bed and pillows were so comfortable; slept like a baby! I enjoyed the various shops and restaurants...More
I had my bachelorette here last weekend and it was a blast! They were unable to get us adjoining rooms, as my friend originally requested when she booked the hotel. However, they were very helpful with accommodating us and let's just say we were very,...More
I wish every property I stayed at could be as wonderful as my experience at the Gaylord. Every single Staff member I came in contact with was courteous, kind, helpful and friendly. It made me feel like a VIP and it was not a forced...More
Response from Gaylord T | Property representative |
Entrance into the Hotel itself does not cost anything. We do charge for parking. As a visiting day guest the Self-parking rate is $15 plus tax and $31 for Valet with limited availability. Overnight... More
Entrance into the Hotel itself does not cost anything. We do charge for parking. As a visiting day guest the Self-parking rate is $15 plus tax and $31 for Valet with limited availability. Overnight parking is $22 plus tax for self and $31 for Valet.
Currently we have Lonestar Christmas featuring 'Twas the Night Before Christmas by C. Moore ICE! Exhibit. Along with this, we offer many other activities that are available for purchase through our box office or website. Prices will vary based on dates.
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"Get a room with a balcony over the atrium. Service was 5 star. Location and rooms were 4 star!"