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Residence Inn DFW Airport North/Grapevine

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Residence Inn DFW Airport North\/Grapevine
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138 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Los Angeles, California
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 days ago NEW

This is one of those places where you say to yourself, "I can take it or leave". I'll definitely leave it. The housekeeping staff sucks. We waited for a cleaning for the better half of two hours, after calling down twice, and when I left out to run some errands, I stopped pass the front desk to see when they... More 

Helpful?
Thank Jennifer H
Michael W, Front Office Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

I want to apologize to Jennifer as we did not live up to our expected high quality of service. We will take this information and improve as we strive to provide all of our guests with quality service. We will improve and hope that you will come back to see those changes. Thank you again for the feedback. More 

Fort Worth, TX
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2016 via mobile

Here now. The good. The staff at check in was great. There was a mess up w our reservation and we were given a studio instead of a 1 bedroom and Maria (pretty sure that is her name) was excellent. She corrected the mistake w outstanding customer service. The hotel is recently renovated which its Embassy Suites neighbor sorely needs.... More 

Helpful?
Thank DonnaFortWorth_TX
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very happy to know that you enjoyed your stay with us, However I noticed your comments about the RIMIX, These are specs from Marriott that we have to follow, Thank you for the comments. More 

Lancaster, California
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 September 2016

First time to this property. They have omelette bar 2 days/week. This is the only Residence Inn that I've ever had omelettes. Free, fast shuttle to/from DFW and local shopping. Many dining choices within a 10 minute drive.

Helpful?
Thank Richard R
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Glad you enjoyed the omelets, We love doing them for our guest and it allows us to be able to talk directly to our guest about their stay with us, By the way this is the omelet man Speaking, Thanks More 

Port Orange, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2016

Stayed here for only one night on business, but I loved it. I have never written a review for a hotel I've only stayed in for one night, but the customer service deserves recognition. They made sure I had everything I needed and even wanted to insure that I got to my next destination safely. The room was clean and... More 

Helpful?
Thank Abigail G
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

WOW, We will certainly share your experience with our TEAM, We do empower our associates to take charge of any situation that may arise and give them the tools to do so, Thank you very much for the kind words. More 

West Chester
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2016

This is a fairly nice hotel. I would have given them better grades except they are "pet friendly "......and that means yappy little dogs are more important than guests trying to sleep . The hotel was clean and the staff was friendly. The hotel was clean and the staff was friendly

Helpful?
Thank BT777
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We apologize that you experienced the noise with the pets near you and yes all Residence Inns are pet friendly, That mixed with the fact that it is a vacation time of year we do experience a higher volume of our furry little friends that com along with their families, Thank you for the feed back. More 

alwayssuperstylin
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 June 2016 via mobile

Shuttle service from the airport was terrible. We waited for over an hour after a 19 hour journey. Matt the front desk guy was awesome! He really made the difference. Dining options in the sister property next door closed early because it was a slow night apparently! Breakfast is basic but very good. We enjoyed the waffles! Will be back.... More 

Helpful?
Thank alwayssuperstylin
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Not sure that you stayed with us as we have no sister property next door and no one by the name of Matt working here, But if you did we sincerely apologize for the wait with the shuttle and we are glad to hear that the associates somewhat made up for that miscue, Thanks for staying. More 

Texas
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 May 2016 via mobile

We stayed 2 nights with our 2 toddlers. Our studio room was spacious and most importantly- clean! The staff was all extremely friendly and helpful. The breakfast was great with plenty of variety. Would definitely recommend and stay there again!

Helpful?
Thank Cates622
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are so happy that you and yours enjoyed the stay you had with us, Thank you. More 

NASHVILLE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2016 via mobile

I call for shuttle service to hotel and wait right where they tell me.I waited 40 minutes on the shuttle . When he finally gets there he drives right past me. I chase him down and he keeps going. When he finally comes back around he says he didn't see me. Doesn't attempt to help me with my bags.I said... More 

Helpful?
1 Thank ERICA A
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Thank you very much for your response in regards to your stay with us and the subsequent issues that you experienced with our shuttle driver, Rest assured that we will be taking the appropriate steps to ensure that this does not happen in the future, We always appreciate any input good or bad as it helps us to achieve better... More 

Williamsburg, Virginia
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 May 2016 via mobile

Nice hotel with good food service and quick shuttle. Seems to attack a lot of airline and travelers. Definitely keep asking desk for check in as the early birds seems to get overlooked. Grateful for shuttle but only breakfast was typical and nothing special.

Helpful?
Thank CJ S
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Thank you for your comments regarding your stay with us, Glad you enjoyed, And Look for a new and enhanced breakfast rollout in the coming month's. More 

Annapolis, Maryland
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 April 2016 via mobile

The room is big and spacious. It has kitchen and family room. Does not have oven just stove top. The bathroom has a full size bathtub and shower. Breakfast is better then most free breakfasts. Workout room is nice. It could use a new orbital machine with moving hand handles. Pool is great for swimming laps. Hot tub nice too.... More 

Helpful?
Thank dottopilot
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Yea, We win again, We love to hear from our guest about their stays with us, Especially the great reviews like yours, Thanks again. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn DFW Airport North/Grapevine

Address: 2020 State Highway 26, Grapevine, TX 76051-2094
Region: United States > Texas > Grapevine
Price Range: $188 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn DFW Airport North/Grapevine 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Residence Inn Dfw Airport North/Grapevine Hotel Grapevine
Residence Inn Grapevine
Grapevine Residence Inn
Hotel Style:
#9 Business Hotel in Grapevine
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn DFW Airport North/Grapevine staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn DFW Airport North/Grapevine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor away from the elevator”
 of 5 bubbles 748jaid, 1 Dec 2016 | Read review
“Call the hotel when you arrive at DFW as the shuttle runs for airport pick-ups are on demand.”
 of 5 bubbles RedsThread, 23 Apr 2016 | Read review
“All are quiet rooms”
 of 5 bubbles britanyg2016, 21 Apr 2016 | Read review
“Suite all the way”
 of 5 bubbles christinal223, 20 Jan 2016 | Read review
“No preference as the views are good any side”
 of 5 bubbles RAINPO, 19 May 2015 | Read review
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