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BEST WESTERN Harker Heights

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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Port Charlotte, Florida
Reviewed 2 days ago NEW

Very clean. Bed very comfortable. Lobby clean, staff very helpful and friendly. Slept very well. The price was very reasonable and the check in person, Carmen, was very helpful and so nice, made check ok n process very easy.

Review collected in partnership with Best Western
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Helpful?
Thank 246victoriaf
Houston, Texas
Reviewed 3 days ago NEW

Carmen made us breakfast. There is a variety of breakfast items to choose from. Service was wonderful! Everything is near and close to the hotel. Easy access from the main highway. We will definitely be back!

Review collected in partnership with Best Western
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Helpful?
Thank 178erikr
san Antonio, United States
Reviewed 1 week ago

Sliding all over on a wooden box too high up for most people will cause someone to fall complained to best Western hope they fix this issue we wont be back to this one unless they do Staff was helpful and friendly breakfast was fine but sleeping wasnt

Review collected in partnership with Best Western
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Helpful?
Thank Victoria B
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Victoria B, We're so sorry to hear you did not enjoy your stay with us. We appreciate you taking the time to write a review. Please feel free to reach out to me at 44726@hotel.bestwestern.com at your earliest convenience to discuss your experience in further detail. I hope to hear from you soon. Kind regards, Carmen K

Missouri, United States
Reviewed 2 weeks ago

This motel is very easily accessed, the rooms are very nice and clean with great beds, and the staff is excellent. Breakfast offers bacon and eggs, fruit and yogurt, and great coffee, juices and cocoa. We will stay here next time we are in Harker Heights,

Review collected in partnership with Best Western
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Helpful?
Thank johnpA4347ER
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear johnpA4347ER, Thank you for taking the time to write a review. We always appreciate our guests letting us know how we are doing. I'm happy to hear the nice things you've said about the hotel and you overall enjoyed your time with us. We can’t wait to have you back! Kind regards, Carmen K

Denver, Colorado
Reviewed 2 weeks ago

It is true on all the reviews you read online about Carmen. She went way above and beyond to make sure my stay was welcoming. It's definitely a home away from home. The entire staff was friendly. Also, everything is very close to the hotel, food, and shopping. This is a GREAT hotel!

Review collected in partnership with Best Western
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Helpful?
Thank Q1836NRstephanieg
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Q1836NRstephanieg, Thank you for your kind words and we are so delighted that you decided to stay at our hotel! I look forward for your next visit to catch up and see how the family is doing. Reach out to me when you all plan to come back down. Take care and hope to see you soon! Best regards,...

Dallas, Texas
Reviewed 3 weeks ago

Great hotel! Perfect location and everything is close by and near. Great variety of breakfast and friendly employees. Our stay was wonderful and we will definitely be back to this location. Great price too!

Review collected in partnership with Best Western
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Helpful?
Thank 258tomasa
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Tomas, It was a pleasure having you all at the hotel and I enjoyed our conversations. We appreciate you taking the time to write a review and hope that we will see you in the near future. Best regards, Carmen K

Portland, Oregon
Reviewed 13 December 2016

Go see Carmen she will definitely take great care of you! Hotel great location and everything is located so closely. Their breakfast was good as well: eggs, bacon, waffles, fresh fruits, drinks, and juices.

Review collected in partnership with Best Western
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Helpful?
Thank 649jeffreye
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Jeff, Thank you for the 4 Star Review and for being our guest! Can’t wait for your turn to hear more wonderful stories. Have a Great Holiday! All the best- Carmen K Director of Sales

Atlanta, United States
Reviewed 28 November 2016

Great place for the price. Carmen and hotel staff were excellent. Hotel was very clean, smelled good and well taken care of. Hotel was near restaurants and fast-food, stores grocery and movie theater. Also, immediate freeway access.

Review collected in partnership with Best Western
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Helpful?
Thank 985angeliap
Carmen K, General Manager at BEST WESTERN Harker Heights, responded to this review

Dear Loyal Guest, Thank you for 4 star review! We will share the positive feedback with our employees. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future....

Fort Worth, United States
Reviewed 20 November 2016

Staff is always courteous and helpful. Location is great for me. The room has always been clean and comfortable. The pillows are great for sleep or relaxation. I have stayed here over a dozen times this year. The only place I will stay in Harker Heights/Killeen

Review collected in partnership with Best Western
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Helpful?
Thank robertcA4326UP
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Guest, Thank you for staying with us and for the 5 star review! We're pleased that you enjoyed your room and hope that you had a nice visit. If you do make it back to Harker Heights, Killen area and decide to stay with us again, be sure to chat with me regarding nearby sights to experience. Until then,...

Reviewed 16 November 2016 via mobile

The rooms are clean, modern, reasonably spacious, bathroom was a little cramped but not horribly so, the complimentary breakfast was decent, shower could have used a but more water pressure overall a decent stay

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Helpful?
Thank Joe P
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Joe, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you all soon! Safe travels, Carmen K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Harker Heights

Address: 511 Pan American Drive, Harker Heights, TX 76548 (Formerly Americas Best Value Inn)
Region: United States > Texas > Harker Heights
Price Range: $100 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Harker Heights 2.5*
Number of rooms: 48
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Questions & Answers

Questions? Get answers from BEST WESTERN Harker Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor has the most heat-Summer in mid Texas is hot”
 of 5 bubbles crucesdave, 7 Aug 2016 | Read review
“Go see Carmen she will defiantly take care of you.”
 of 5 bubbles Careiel20009, 11 Jul 2016 | Read review
“Family Friendly, Great pool, Tesla friendly”
 of 5 bubbles Karagape, 11 Jun 2016 | Read review
“My room was on the first floor facing the parking lot, and it was quiet.”
 of 5 bubbles 939cynthias, 6 Jun 2016 | Read review
“First floor was quite and easy access to everything.”
 of 5 bubbles 393ritar, 14 Apr 2015 | Read review
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