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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
Crowne Plaza Suites Houston - Near Sugar Land
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595 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Start your review of Crowne Plaza Suites Houston - Near Sugar Land
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Providenciales
Reviewed 1 week ago

When doing business in South Houston, Sugar Land, Katy Freeway and the rest this hotel is 10 minutes from everywhere, an exceptional value with large rooms and wonderful staff, for a fraction of equivalent

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Helpful?
Thank Paul Mc m
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Paul, We're so glad you took the opportunity to let us know about your stay. Comments from our guests mean a great deal to us and we're really happy to hear that you enjoyed your visit. Our ideal location is why many of our guests visit with us and knowing that you enjoyed our great staff and comfortable rooms...

Wellington, Florida
Reviewed 3 weeks ago

This property is a favorite of mine when I'm in town. I haven't stayed anywhere with a higher level of service. They go out of their way to may your stay pleasurable. The onsite restaurant is very convienent.

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Helpful?
Thank JoeV1956
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Joe, Having the opportunity to welcome familiar faces back is one of the greatest compliments that we can receive. We can't thank you enough for the kind words and we are delighted to know that you appreciated our attention to service. Again, we are grateful for your positive review and we are already looking forward to your next trip...

Houston, Texas
Reviewed 3 weeks ago

My insurance company provided my stay at this great Hotel due to damage to my home. Everything was perfect and I thoroughly enjoyed my stay. I left my phone charger and they had it waiting for me to pick up.

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Helpful?
Thank missgg2017
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Guest comments are welcome and appreciated. We are grateful you shared your experience with us. We are very sorry for the circumstances that brought you to us but we are happy to hear that we were able to accommodate you during your time of need. It's great to know our team helped make it easy for your to pick up...

San Antonio, Texas
Reviewed 3 weeks ago

Nice room, very accommodating staff and great staying experience. Easy access and centrally located to Houston for all my business dealings, usually not bad traffic and always say to find parking. Staff very professional and courteous.

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Helpful?
Thank 365Ferrarista
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

We are always happy to host busy business travelers at our property and we are glad to know that our central location makes it easy and convenient for you to successfully handle your work requirements while you are in town. We are also pleased to see that you had a great experience and appreciate the room and our hard working...

Murphy, North Carolina
Reviewed 3 weeks ago

All was going good until we had to make it to the airport in the morning. We came to the front desk to get an Uber ride for $45. Mr. Nizam was there with a gentleman and recommended we cancel our Uber car and ride with this gentleman in the $80 taxi that Mr Nizam recommended. We took the $5...

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Helpful?
1Thank Bill0003
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Thank you for taking a moment of your time to share the details of your recent experience with us. We are glad you enjoyed our accommodations and had an overall pleasant stay. However, we sincerely apologize for the complication that occurred with the transportation to the airport. This is unacceptable and we will address all of our staff members in...

Lake Charles, Louisiana
Reviewed 19 January 2017

Our family has stayed at this hotel many times through the years for dance competitions and volleyball tournaments. The location is very convenient, right next to the interstate. Our most recent stay here was not as enjoyable as past stays. We checked in late and the air conditioning was not working well. In the hotel's defense, we did not report...

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Helpful?
1Thank Julesfromlc
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

It makes us so happy to know you are repeat guests. We are glad our convenient location has always helped lead you our way. However, it is unfortunate to know that we did not present you with the usual comfort during your most recent stay. As you know, it is not typical of our rooms to have a faulty AC....

Lubbock
Reviewed 15 January 2017 via mobile

Anytime we have to play at Leleclear we come stay at this hotel. Although it is an older hotel, it has been redone and is set clean. The front desk staff is super accommodating. The breakfast buffet is good.

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Helpful?
Thank MicheleLubbock
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Michele, There is no better compliment than welcoming familiar faces back through our front doors. Thank you so much for your kind words and positive review and we look forward to welcoming you back the next time you play at Leleclear!

Reviewed 11 January 2017

Crowne Plaza Suites and Paula Casas in Sales, did a really bang up job for our Staff Great Gatsby Party. They were very helpful and accommodating. In talking to the staff, this has been rated the best party ever. Thank you Paula for all your help. You truly understand customer service and helping your customers.

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Helpful?
Thank Cynthia B
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Cynthia, It is our pleasure to have served your staff for this exciting theme party. We're so glad to hear you had a great time and everything was up to your expectations. We would be really excited to help you entertain again in the future! Thanks again for the feedback. Here's to you ;).

San Antonio, Texas
Reviewed 30 December 2016

I have new traveling for the last 15 years and never been to a hotel where everyone is friendly and smiling at every corner. Ali Rashid was very helpful in assisting us in what to do in the city. Me and my wife will always share this experience with our love ones. He help me surprise my wife for our...

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Helpful?
Thank Scott O
Reviewed 29 December 2016

I am a Spire level member and used my AAA status for reservations and price. I We were welcomed and recognized bby Christopher at the front desk. We were given #810 on the executive level. Room was a suite with a bowl of fresh fruit waiting. Christopher called later to see if everything was ok. It was along with a...

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Helpful?
1Thank thomaslS7009WS
FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Hi Thomas, Thank you so much for your time in providing us with a review on our property. We're thrilled to hear that you had a great experience from reserving your room to being welcomed at check-In. We know how important it is to make sure that all aspects of your stay are top notch so we're glad that you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $143 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
7 questions
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Boise, Idaho
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
 of 5 bubbles 365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
 of 5 bubbles scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
 of 5 bubbles thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
 of 5 bubbles ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
5 of 5