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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
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584 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 565: English reviews
Burnet, Texas
Reviewed 30 August 2013

I can not say enough about this hotel. The beds are great and the rooms are clean. Nice linens and just enough appointments in the suites. I think the restaurant may have changed hands. I am not sure but the FOOD IS GREAT so it is easy to just stay in at the end of a busy day. I big...

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Helpful?
Thank MissPrisTravels
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Psanspuds, Our entire staff will be extremely grateful for your comments of our hotel. Thank You. Our staff does take pride in creating a great guest experience and will be pleased to hear that you enjoyed your stay. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Baton Rouge, Louisiana
Reviewed 29 August 2013

The Hotel layout and rooms were impressive! The rates were very reasonable but the accommodations were first class! Rooms were very relaxing, the beds were very comfortable, and the service was above most. I loved the suite layout, balcony off the room, the open facing of all the rooms towards the inner hotel, and the indoor pool. We had an...

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Helpful?
Thank PSanspuds
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Sanspuds, We thank you for your thoughtful and kind comments regarding your stay. We strive to exceed each guest expectations. Our staff will be very grateful to hear about your stay. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Taylorsville, Utah
Reviewed 28 August 2013

I've just spent nearly two weeks at this hotel and they are doing almost everything right. Service was great from Check in to housekeeping, to bell service, you name it. Each person obviously enjoys there job and wants to help make yours stay great. The rooms were nice, showing a little age but still clean and well maintained, the exterior...

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Helpful?
1Thank Modeerf
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Modeerf, We are pleased you enjoyed your stay with us, We certainy hope to become a new home for your extended stay. Your comments will be shared with our staff and management team. We hope to see you soon. Sincereley, Front Office Manager Kareem Settles

pune India
Reviewed 24 August 2013

After more than a year i am back in houston and stayed at this hotel for 2 days. The location of the place was great one side galleria and other side Sugarland. My office was in sugarland and this make a good for me to stay. really good value for the money. The staff was really helpful and was always...

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Helpful?
1Thank Pradeesh_R
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Pradeesh_R, Thank you for your kind comments. We are happy you enjoyed our close proximity to both Sugar Land and the Galleria area. We hope to see you soon on your next visit to Houston. Front Office Manager Kareem Settles

Reviewed 23 August 2013

This has been my second stay at The Crown Plaza Suites, and it has been again a wonderful experience. Coming from Dubai where hospitality is a big industry, I am used to high levels of service and i can very confidently say that the service levels at this hotel is comparable to to any 5 star hotels in Dubai. The...

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Helpful?
Thank Meluae
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Meluae, Our staff will greatly appreciate your supportive comments. We strive to exceed each guest expectations. We are thrilled to hear about your enjoyable stay. We hope to see you soon on your next visit to Houston! Front Office Manager Kareem Settles

Austin, Texas
Reviewed 22 August 2013

I stayed at the Crowne Plaza Suites Sugar Land for both business and pleasure in the area for about five days. Great value with the price I paid and location to both the Galleria (business) and Sugar Land (leisure). Staff was very friendly and helpful and great morning breakfast! Will stay again on my next trip to Houston!

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Helpful?
Thank Andrew S
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Andrew S, We are pleased to hear you enjoyed your stay with us. We will certainly share your kind comments with our entire staff. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Chicago, Illinois
Reviewed 20 August 2013

Due to company policy this was an 'approved' hotel. Becasue of the price. The parking lot at 11pm was clearly not safe. Upon my arrival there was a vehicle with broken out windows. There were camera & warning signs all around the parking lot. I reported the broken out windows of the car to the front desk upon check-in. They...

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Helpful?
Thank Marianne H
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Marianne Thank you for letting us know of the issue you had with the communication from our Front Office staff regarding the vehicle in the parking lot which had a broken window. The referenced vehicle that was parked in the back of the hotel had arrived at the location with a broken window from another location not related in...

Reviewed 17 August 2013

We stayed at the Crowne Plaza Suites for one night and were very pleased with the service. We had pets with us, so were on a ground floor room with easy access outside in order to walk the dog. The noise level of our room was a bit loud because it was right off the parking lot and near the...

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Helpful?
2Thank Jennifer W
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Jebwhite, We are pleased that you enjoyed your most recent stay with us. We understand the value of pets to our guests. We also have shared your comments with our restaurant servers. We hope to see you soon on your next stay. Thank You for choosing our hotel. Sincerely, Front Office Manager Kareem Settles

Auckland Region, New Zealand
Reviewed 16 August 2013

Stayed for 5 nights and got a great price on the room. Liked the suite style rooms that felt spacious for a longer stay and allowed us to put our 7 year old to bed while we stayed up. Hotel was convenient for the attractions we did on the Houston city pass including museums, NASA and Kemah boardwalk. Also close...

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Helpful?
1Thank Matt C
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Matt C, We are pleased to hear that you enjoyed your stay with us. Your comments are music to our associates ears. We hope to see you soon on your next visit. Thank You. Sincerely, Front Office Manager Kareem Settles

Houston, Texas
Reviewed 10 August 2013

My wife and I highly recommend this hotel. Although we arrived at a late night hour, we received excellent service from the associates. The hotel is very clean, organized, and the staff is neat, clean, and very courteous. We stayed on the Executive Level suite, and we were impressed how spacious it was. Nice place for company meetings and conferences....

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1Thank Dinno S
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Dinno S., We are very excited that you enjoyed your stay with us! Our hotel goal is to exceed each and every guest expecations. We are glad to hear you had a great experience! We hope to see you soon on your next visit. Thank You. Sincerely, Front Office Manager Kareem Settles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $129 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
“Ask for a room in the back of the bhtel.”
 of 5 bubbles nanou1hs, 7 Aug 2016 | Read review
“Back and high away from road noise, which I did not find to be a problem.”
 of 5 bubbles blunny, 4 Aug 2016 | Read review
“Floor 8 is a designated quiet floor, and rooms toward the back of the hotel don't have the hwy noise.”
 of 5 bubbles kevinkJ1097DE, 25 Jul 2016 | Read review
“Rooms are noisy in general but try to get one in the back on a higher floor.”
 of 5 bubbles naddoud, 17 Jul 2016 | Read review
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