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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
Crowne Plaza Suites Houston - Near Sugar Land
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595 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 576: English reviews
Beaumont, Texas
Reviewed 17 June 2013

We stayed for on 6/9/2013. Our trip was for a concert at Arena Theater which is just blocks away from the hotel. When we arrived the front desk staff were very kind and answered all our questions. The room was fantastic. Great view from the deck, Very quiet too. The lounge and bar and the staff were great. Breakfast was...

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Helpful?
2Thank Paul V
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Paul V, We are very pleased to hear you enjoyed your stay with us. Our entire staff greatly appreciates the kind words you have expressed about our hotel. Thank you for taking the time to review our hotel and we look forward to your next visit with us. Thank you, Sheldon G.

DALLAS
Reviewed 17 June 2013

Hotel Construction has improved since this was built in the 80's. The best part of this hotel is the helpful staff and location. Check-in and Check-in parking was a breeze. The fitness room was above average. Many of the guests are Chinese nationals and the Menus are Mandarin-English. The kids loved the indoor swimming and the $5 breakfast buffet with...

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Helpful?
1Thank FRQNT F
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear FRQN T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.Our entire staff greatly appreciates your compliments. We also want to tank you for your suggestions in making the hotel better. Thank you SheldonG.

Lake Charles, Louisiana
Reviewed 14 June 2013

Hotel was very clean & service was good. Only downfall was that traffic noise from I tear state was very loud at night. The hotel was alongside an interstate which makes it convenient, but also makes for lots of noise.

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Helpful?
3Thank Janis M
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Janis M, Thank you for posting a review of our hotel. I understand about the rooms near the freeway being noisy. I recommend staying in a room on our back wall. The rooms on the back wall are less noisy. We hope you will stay with us again and please let us know you would like a room on...

Puerto Rico
Reviewed 12 June 2013

I recently visited this hotel and I loved it.They have low prices per night and the breakfast they offer is delicious. The staff was really nice and friendly and the rooms were very clean.I highly recommend this place.

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Helpful?
3Thank Patcypatri
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Patcypatri, I would like to thank you for reviewing our hotel. We really appreciate the comments you've posted about our staff, the breakfast buffet, and the cleanliness of the rooms. We look forward to seeing you soon. Thank you,

Lake Charles, Louisiana, United States
Reviewed 19 May 2013

We very much enjoy staying at the Crowne Plaza on Southwest freeway! The rooms are clean, big and cozy. Indoor pool for the kids, restaurant and bar have always been excellant. Olive Garden and Saltgrass right outside is an added bonus. The staff and service are wonderful. We travel alot, and always come back to the Crowne Plaza. I have...

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Helpful?
3Thank Jennifer C
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Jennifer C, Thank you for your great review of our hotel. Its wonderful to hear that families with children have such a great time here. Especially coming from someone who travels often. We hope you continue to stay with us time and time again and continue having such a great experience every time!

League City, Texas
Reviewed 19 May 2013

I just stayed at the Crowne Plaza and must say I was more then impressed. It was very clean, the staff was very accommodating and the room I stayed in was VERY comfortable. I slept like a baby and woke the next morning to their delicious breakfast. Hands down one of the best hotel stays I have ever encountered. Will...

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Helpful?
4Thank Treston D
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Treston D, Thank you for your review! We are so glad you enjoyed your stay and our awesome customer service during your stay. We always try to exceed expectations and its great to hear that we did. So glad you got the opportunity to enjoy our delicious breakfast. Next time you come back you should check out our extensive...

Sugar Land, Texas, United States
Reviewed 16 May 2013

We stayed at the Crowne Plaza hotel near Sugar Land and it was great. The staff, rooms, food and service was outstanding. The room was clean and nothing was out of place. It was well stocked and very comfortable. We attended an event at the hotel and spent the night. We could not have asked for or received any better...

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Helpful?
3Thank RSullivent
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear RSullivent, Thank you for your great review! This is one the best housekeeping that I have had the opportunity to work with. Your review says it all! We pride ourselves in customer service and clean rooms here! I am happy to see you decided to stay in a room during the event you attended here. We hope you get...

Kennewick, Washington
Reviewed 14 May 2013

I recently made a road trip from Washington State to Houston Texas. 40 hours straight and i needed somewhere nice to finally lay down my head! Luckily I was able to stay at this hotel and it was amazing. Very clean, amazing staff, great breakfast and the room was awesome! Recommend this to EVERYONE!

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Helpful?
2Thank shilo v
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear shilo v, Thank you for your recent review. WOW! 40 hours from Washington to Texas?! You must have been exhausted. I am glad we were able to provide you with some rest and a nice breakfast to start your day. We hope to see you again soon.

San Jose, California
Reviewed 7 May 2013

I got reservation to this hotel 1 months in advance knowing that it will be week of OTC convention and entire Houston is going to be booked. When I arrived I found that my reservation was miraculously got cancelled. I was redirected three times to different reservation reps which informed me that they don't know how cancellation happened and they...

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Helpful?
Thank Boris_Crow
IHGCare, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Boris_Crow, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further...

Fort Sam Houston, Texas
Reviewed 1 May 2013

What do you say when a place is perfect? I was amazed with the service this hotel offers. The service protocol and going above all my expectations from the time we arrived till we got there. I can't thank them enough for making my Anniversary one to remember. We are an Army family and to have me and my wife...

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Helpful?
1Thank Gina A
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Gina A, Thank you for that great review! I am so glad you and your family were able to spend some time together here at our hotel. Its great to hear that we go above and beyond for our guests here and to find out that we helped make a memory is even better. This is why most of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $148 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
7 questions
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Boise, Idaho
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
 of 5 bubbles 365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
 of 5 bubbles scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
 of 5 bubbles thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
 of 5 bubbles ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
5 of 5