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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#73 of 609 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy a perfect blend of convenience and modern style backed by exceptional service at Marriott Marquis Houston. Located in downtown Houston, Texas, and connected by a skywalk to the George R. Brown Convention Center, our hotel welcomes you into our spacious guest rooms and suites. Enjoy a dip in our infinity pool or the world's largest Texas-shaped rooftop lazy river, and from there or in your room, you can always enjoy the quality park or city views and deluxe amenities.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Vending machine
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Rooftop terrace
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Location
80Somewhat walkable
Grade: 80 out of 100
46Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
1777 Walker St, Houston, TX 77010-5023
Getting there
Car HireSee all Houston car hire
1197Reviews56Q+A100Room tips
Reviews
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Most Recent
We had a great time at the pool. Especially with the service of Dwayne. He made sure me, my wife, and baby boy were well taken care of while visiting the Texas pool. Wonderful experience!!! Dwayne made sure that we had food and drinks and towels. Always checked on us. Great pool experience.
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Date of stay: May 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 1 week ago
Dear carlgV4863DP, Thank you for your recent stay at the Marriott Marquis Houston and your review. We are pleased to learn about the exceptional service you received at our pool area. We will share your generous comments with Dwayne. Thank you again, and we hope to have the opportunity to welcome you back very soon. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a room on the 17th floor inside courtyard. Everything is ok except for the incredibly stupid loud music coming from the pool area and no way to insulate yourself from it… did I say the music was bad? And loud? Not sure what the business model is here
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 2 weeks ago
Dear geert r, Thank you for being our guest and for letting us know about your stay. Please accept our sincere apologies for the difficulties you encountered due to noise concerns during your visit and its impact on your overall comfort. Your feedback allows us the opportunity to improve our guest experience continuously, and we genuinely appreciate you sharing it with us. We value your business and hope you will return for the flawless stay you deserve. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very nice. The staff at the front desk and housekeeping were very friendly and helpful with any requests. They have a couple of restaurants within the restaurant and it is in a great location to other restaurants and a park. I thoroughly enjoyed my stay at this location.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 3 weeks ago
Dear Yankeegal2015, Thank you for choosing Marriott Marquis Houston and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our team. We are particularly glad you enjoyed our ideal location and on-site restaurants. We look forward to welcoming you back soon. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Once again was extremely happy with this property. Even though we had a bit of an issue with housekeeping, Jacob Murillo stepped up immediately and made things right. The M Club is huge with a nice selection of snacks, the pool, second to none. Biggios bar and restaurant on site has really good “bar food” and excellent service. Michelle and Liz are the best. Also, shout out to Antoinette at front desk to make sure everything we perfect for the stay. Great property
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 3 weeks ago
Dear Dan P, Thank you for the generous review and for taking the time to tell us about your stay. We are pleased that you were impressed with our outstanding service, accommodations, and amenities. As a loyal Marriott Bonvoy member, it is lovely to know that during your visit, you could relax and recharge with all that our M Club provides. Houston always has something exciting going on, so we hope to see you again soon. Safe travels! Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could give zero stars, I would, for the absolute worst experience I have ever had at a hotel in my entire life! This hotel is the absolute worst! I cancelled my reservation within the required time period, stated on my reservation, to get a fully refundable deposit (over $5200). I cancelled the very next day after I secured a room at the JW Marriott as part of a donor package for San Diego State for the Final Four. I actually had until the following day to cancel as stated on my reservation so I cancelled well within the required time frame to receive a credit for my deposit. When I followed up I was told my refund was being processed and I would receive a credit to my credit card within 3-5 business days. I followed up a week later and was told by Jessica hotel manager that she submitted my refund request to accounting. I followed up another week later and she had to call accounting while I was on hold. She was told my refund was denied with no explanation. I asked how that was possible, especially after I submitted proof with screen shot of my reservation that clearly stated the cancellation policy and that my refund was fully refundable. She actually told me that the the language that was clearly stated exists on all reservations and it doesn’t matter because I had a non-refundable deposit. That makes no sense! I followed the rules and I am entitled to a 100% refund. I have never had an issue with Marriott before this experience. This hotel is different. AVOID…
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 28 Apr 2023
Dear floyds539, Thank you for taking the time to show us your concern. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our fourth stay over the last 2 years at the Marquis. It will probably be our last. We love the location and the pool. The staff and customer service is just the worst. I stay a lot for business at Marriott and Hiltons. Marriott time and time again has let me down with their customer service. I could not arrive this time with my wife at the hotel so I specifically sent a chat message the day before letting the hotel know she would be checking us in. They said they would get back to me. I forgot about the message until my wife was checking in the next day. They explained to my wife that they could not honor my corporate rate as I was not there. Antonette at the front desk basically had my wife in tears as they jacked the price of the rooms over $200. I called the manager (maybe Brianna? I was so upset at this point I couldn’t remember) and she was a no go and said I needed to come by the front desk. She had no explanation for the chat message not being answered! I asked her to let me know. Then as I came in late that night to show them my ID the front desk said I needed to speak to a manager the next day. It’s been 24 hrs and I have not heard back from her. I don’t have time for all this crap! This hotel needs to get their customer service in order! From top to bottom!…
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 25 Apr 2023
Dear mln6613, Thank you for being our guest time and again and for providing your feedback. We are very sorry for the disappointing experience your wife had at the time of check-in that left a negative impression. We strive to provide excellent service from each team member, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. Moreover, we apologize for failing to address this with you while you were here. As we are unable to find reservations with the given name in the review, we request you to reach out directly to our hotel, so that we can assist you further. We appreciate your patience and wish you safe travels. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here during a recent conference at the attached convention center. The hotel staff is friendly and accommodating. The rooms are modern, well appointed and clean. Even though the hotel was completely booked, our stay was quiet and enjoyable. The pool deck and its amentities are a gread way to relax after a long day. Would definitely stay here again
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Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Owner at Marriott Marquis Houston
Responded 24 Apr 2023
Dear amjs13501, Thank you for choosing us for your conference and for the generous rating of our hotel, the Marriott Marquis Houston. We are delighted you enjoyed our style, comfort, and convenience! We appreciate you mentioning how much you loved our comfortable accommodations, friendly service, and thoughtful amenities. We look forward to your return. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had never been in a hotel as noisy as this one, I came precisely to be able to rest with my family but it was impossible to sleep! The only thing that is attractive about this hotel is the pool, Fairfield has more attractive rooms than this hotel. The truth was I expected a lot more from the Marquis.
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Date of stay: April 2023Trip type: Travelled with family
Room Tip: Super, super noisy, to the point you can not sleep at all…
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at Marriott Marquis Houston
Responded 16 Apr 2023
Dear Paola B, Thank you for taking the time to leave a review. We truly apologize for the noise disturbances you endured and the frustrations this caused. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. On a positive note, we are glad you loved our beautiful pool. We are grateful for your patience, and we hope to have another chance to provide you and your family with the relaxing stay you all deserve. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a fantastic experience me and my wife had staying here! From the moment we arrived the valet was extremely helpful and personable and the front desk team made check in a breeze and were very knowledgable about the facilities. We had the sense a lot of conventions/ conference's were happening just with the amount of movement in the hotel but the service from all the staff seemed fully capable and attended to our every need promptly. The pool exceeded our expectations and is one of the many reasons we look forward to staying again. Xochi and Bigio were great even though it took a bit longer to receive meals and drinks than expected, but the quality was worth the wait. When leaving the check out process was good, even though the valet drive seemed very busy (A convention probably just got out) our car was already sitting on the drive ready to go. A truly great experience from front desk, culinary team, valet, waiting/bartending staff and I am sure many more behind the scenes that we didn't get to see. The next time we get to stay in Houston I am sure it will be with this hotel. Bravo to all!…
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at Marriott Marquis Houston
Responded 16 Apr 2023
Dear d_wilkey3, Thank you for your heartwarming review of the Marriott Marquis Houston. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks regarding our dedicated associates. We are also pleased to read you enjoyed relaxing in our infinity pool and dining at our on-site restaurants, Biggio's and Xochi by Hugo Ortega. It was a pleasure having you and your wife, and we look forward to your next visit. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We throughly enjoyed our stay at the Marriott Marquis Houston. From the moment we arrived to our departure, we received excellent hospitality. We would especially like to extend our gratitude to Valerie at the front desk for being so welcoming and accommodating. Our King Guestroom was spacious, comfortable, and clean. We opted to participate in the “Make a Green Choice” program. We were able to earn 500 Marriott points for declining housekeeping services. We appreciate that we were offered an incentive to decline housekeeping, as most hotels do not offer this option. Despite the cloudy, chilly weather we enjoyed the infinity pool, Texas-shaped lazy river, and hot tub. The facilities were clean and well-maintained. We can only imagine how refreshing they must feel on a hot, sunny day. During our stay, we had the opportunity to dine at Xochi, Walker Street Kitchen, and Cueva Wine Bar. The food at each of these restaurants was delicious and the waitstaff was very friendly. We highly recommend the Marriott Marquis Houston to anyone traveling to Houston!…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Marriott, Guest Services / Front Office at Marriott Marquis Houston
Responded 14 Apr 2023
Dear xashleysmith, Thank you for your recent stay at the Marriott Marquis Houston and for recommending us to future guests. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with Valerie. We also appreciate you mentioning our delicious food and refreshing pool. We hope to have the opportunity to welcome you back very soon. Best Regards, Anthony Smetana Director of Room Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$344 - US$499 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
1000
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Claim Your ListingMARRIOTT MARQUIS HOUSTON: UPDATED 2023 Hotel Reviews, Price Comparison and 1,587 Photos (TX) - Tripadvisor
Frequently Asked Questions about Marriott Marquis Houston
Which popular attractions are close to Marriott Marquis Houston?
Nearby attractions include Magic, Music, & Mayhem (0.5 km), Brazos Bend State Park (0.4 km), and Minute Maid Park (0.4 km).
What are some of the property amenities at Marriott Marquis Houston?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Marriott Marquis Houston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Marquis Houston?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott Marquis Houston?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Marriott Marquis Houston?
Conveniently located restaurants include Vic & Anthony's Steakhouse, Phoenicia Specialty Foods, and Xochi.
Are there opportunities to exercise at Marriott Marquis Houston?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is Marriott Marquis Houston located near the city centre?
Yes, it is 0.8 km away from the centre of Houston.
Are any cleaning services offered at Marriott Marquis Houston?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Marquis Houston offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marriott Marquis Houston?
The staff speaks multiple languages, including English and Spanish.