Fairfield Inn & Suites Houston Northwest/Willowbrook
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
Booking.comUS$89
TripadvisorUS$89
Hotels.com
Fairfield Inn
Orbitz.com
TravelocityUS$89
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (20)20
Dining (4)
Room & Suite (4)
Business Centre & Event Rooms (4)
About
#272 of 609 hotels in Houston
Location
Cleanliness
Service
Value
Begin your Houston, Texas adventure with complementary breakfast at Fairfield Inn & Suites by Marriott Houston Northwest/Willowbrook. Equipped with your favorite amenities, our Houston hotel is near popular attractions like CityCentre, Willowbrook Mall and the Sam Houston Race Park.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Paid internet
Outdoor pool
Breakfast available
Shuttle bus service
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Location
46Car recommended
Grade: 46 out of 100
12Restaurantswithin 1 km
0Attractionswithin 1 km
10825 North Gessner Road, Houston, TX 77064
Getting there
Car HireSee all Houston car hire
27Reviews0Q+A4Room tips
Reviews
Traveller rating
- 15
- 6
- 3
- 0
- 3
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Clean and friendly staff with good suite layout and solid shower. Convenient to many restaurants and a few grocery stores. Couch setting area and desk set up gave you lots of options to relax at night and to bring food back to the room to enjoy a game on TV. Free breakfast gave enough options to have different items throughout the week. Parking lot well lit and easy access to the beltway.
Read more
Date of stay: June 2022Trip type: Travelled on business
Room Tip: Parking lot well lit. Convenient to Kroger and many food options.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I came here to stay with my son on October 29th for a baseball tournament. That night my truck was parked right in front of the lobby entrance and my truck was vandalized. They took all my wheels and left it outside on bricks between 530am-6am. I wouldn’t stay here it’s not safe if they did this right in front of the lobby.
Read more
Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Our room was clean, and my special requests had all been accommodated. However, I was very disappointed to find that this property has "opted out" of some elements of the Bonvoy program, particularly as regards benefits for elite members. I was also disappointed that we found a note on our door on Thanksgiving Day that the housekeeping staff had been given the day off. While I don't mind the gesture per se, I do mind that there was no disclosure of this during the booking, and there was also no credit offered. If a hotel cuts service, they should compensate guests somehow. For management's purposes -- I was in room 405, from Wednesday, November 27 to Saturday, November 30.
Read more
Date of stay: November 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I always like to read some of the recent reviews before I take the time to write a review. I wasn't at this hotel for a Festival, so my experience my differ from some of the more recent reviews. The property is modern, clean, smoke-free, well maintained and operated. The staff couldn't have been nicer and the room was spotless. It's everything that I would expect from a Marriott branded hotel property. Some might write a terrible review about towels charges, extra deposits, etc for a drunken festival of some sort. But, you need to take that with a grain of salt. This is a great place & operated in a manner of what you would expect!
Read more
Date of stay: November 2018Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from James_FFIS, Front Office Manager at Fairfield Inn & Suites Houston Northwest/Willowbrook
Responded 20 Nov 2018
Thank you for taking the time to give us your feedback, we appreciate it. We are glad you were able to enjoy your stay with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I have been a Marriot customer for a very long time and I have never experienced such horrible customer service as we did at this particular hotel. We were asked if we were here for the event down the street and said yes. We were then told we had to put down a $250 deposit, which was never mentioned when booking the hotel online or on any website. When we told the lady at the front desk it was never mentioned online she said, “ yeah a lot of people are saying that, but there’s nothing we can do about it”. Paying the deposit was not a big deal, it just would’ve been nice to know. She then handed us a paper to sign of a list of things not to do, which was not given out to every single guest. Thoughtout our stay we received reminder notes on our doors to stay quite in the halls to avoid disturbing the people who were here for a business trip and that there was a curfew at 10 pm on Sunday. We will not be booking at this hotel again.…
Read more
Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Dafne T, General Manager at Fairfield Inn & Suites Houston Northwest/Willowbrook
Responded 1 Nov 2018
Narissa, we do appreciate you taking the time to leave a review of your recent lodging experience with us. As with all of our guests, we appreciate your business and consideration to stay at our hotel. I sincerely apologize for your check-in experience, from my understanding your experience made you feel as if your were being singled out due to the event you were attending and that should never be the matter when ALL guest occupying rooms were under the same guidelines as the others. When booking your stay with us, all the details and requirements were posted on the website so no one would not be blindsided by the $250 authorization and the waiver that must be signed by all guest during that weekend. It is our duty to assure our guests will have a comfortable and peaceful environment. Everyone in the hotel received the notices you did and all were okay with that. Our guests are important to us and we want our guests to respect all that are lodging with us. Disturbing other guests, excessive noise, running in the hallways, loitering, etc., were all things detailed in the waiver you signed stating you would abide by those guidelines. It would be common courtesy anywhere you stay to not be disruptive to other people. Our guest want to feel safe, comfortable, and at peace when staying with us, I do apologize that following a few rules to respect others was included in your bad experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soon as I walked in the door the first thing that caught my attention was how good the hotel smelt. This place is very nice and clean. The rooms are comfortable and the shower is huge!!! The lady at the front desk was very nice.
Read more
Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This Hotel is pretty new and clean. The staff was great and very helpful. Room was very clean, bed was very comfortable, I loved that the shower was HUGE, breakfast was good. I would probably pick this hotel again over LQ. Don't get me wrong LQ is pretty good too but you can't beat new...
Read more
Date of stay: March 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had a very nice quick stay. The bed was comfortable, room was clean. Their was a comfortable chair in room. The lobby and breakfast bar was very nice and well maintained. I would recommend this hotel.
Read more
Date of stay: May 2018Trip type: Travelled with family
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My third time at this property as a result of business trips. Couldn’t be easier to find off the tollway although a little awkward getting to the actual hotel after the turn off. Front desk team is always pleasant and knowledgeable and the rooms have always been clean, well lit, good Wi-Fi and quiet. Breakfast is as good as most and the attendant is extraordinarily pleasant. There’s a happy hour on Wednesday evenings that offers up beer and wine and a reasonable snack. I’ll be coming back!
Read more
Date of stay: March 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was not a perfect stay. The check in clerk (as part of work she needed to do) was busy when I checked in and was slow to get me into the system for wi-fi access. She then did a great job checking with me to follow up, and was overall friendly and professional. The Hulu built in to the TV (a great new feature in some hotels, really appreciated) would never play right--maybe an Internet connection or speed issue. So I was inclined to give them four stars for this stay. Then I went to breakfast. Now, they could use a little more seating, especially small tables for people traveling solo like me, but (a) biscuits and gravy, (b) cheese omelettes instead of just scrambled eggs, and (c) good fresh fruit. Maybe they don't have great breakfast every day, but compared to so many placed like this that are skimpy, I appreciate they had good choices and kept it well stocked along the way. It's a relatively new hotel that's clean and modern. No-brainer for me to stay here again when back in this area.…
Read more
Date of stay: February 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$97 - US$113 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
84
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFAIRFIELD INN & SUITES HOUSTON NORTHWEST/WILLOWBROOK: UPDATED 2023 Hotel Reviews, Price Comparison and 20 Photos (TX) - Tripadvisor
Frequently Asked Questions about Fairfield Inn & Suites Houston Northwest/Willowbrook
Which popular attractions are close to Fairfield Inn & Suites Houston Northwest/Willowbrook?
Nearby attractions include Sam Houston Race Park (1.1 km).
What are some of the property amenities at Fairfield Inn & Suites Houston Northwest/Willowbrook?
Some of the more popular amenities offered include free breakfast, a pool, and a fitness centre.
What food & drink options are available at Fairfield Inn & Suites Houston Northwest/Willowbrook?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Houston Northwest/Willowbrook?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Houston Northwest/Willowbrook?
Conveniently located restaurants include Kawa Sushi, Jack in the Box, and La Marisquera Ostioneria.
Are there opportunities to exercise at Fairfield Inn & Suites Houston Northwest/Willowbrook?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairfield Inn & Suites Houston Northwest/Willowbrook have an airport shuttle?
Yes, Fairfield Inn & Suites Houston Northwest/Willowbrook offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fairfield Inn & Suites Houston Northwest/Willowbrook have airport transportation?
Yes, Fairfield Inn & Suites Houston Northwest/Willowbrook offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairfield Inn & Suites Houston Northwest/Willowbrook?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Fairfield Inn & Suites Houston Northwest/Willowbrook?
Many travellers enjoy visiting Cypress Top Historic Park (15.0 km).
Is Fairfield Inn & Suites Houston Northwest/Willowbrook accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.