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28/01/2018 29/01/2018
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    Extended Stay America - Houston - Willowbrook - HWY 249

    16939 State Highway 249, Houston, TX 77064-1118
    +1 877-432-9997
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    28/01/2018 29/01/2018
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    US$66
    US$66
    US$66
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (4)
    Overview
    • Excellent36%
    • Very good23%
    • Average10%
    • Poor20%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Willowbrook - HWY 249
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (60)
    There are newer reviews for Extended Stay America - Houston - Willowbrook - HWY 249
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    21 - 25 of 60 reviews

    Reviewed 3 December 2014

    We stayed 6 nights and in that entire time a maid did not enter the room. Although it had a full kitchen, there was not a glass or plate in it, so I sent my husband downstairs and he came back lugging 3 huge plastic...More

    Thank 645lisa
    Response from Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 5 December 2014

    I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had to go downstairs numerous times. To prevent this from happening again, I will work with my team to ensure that they...More

    Reviewed 21 November 2014

    First off, not clean or updated. Large burn marks on kitchen floor. 2 plastic hangers in closet. Not one kitchen utensil. Had to go to desk to obtain anything including toilet tissue. We stayed 5 nights, no maid service unless you stay a week???? Not...More

    Thank Norm K
    Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 24 November 2014

    I received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize that our amenities did not meet your expectation. As well, I am sorry to hear about the cleanliness issues you encountered during your stay. I will...More

    Reviewed 16 November 2014

    I live in the area (Houston) but my husband, 2 dogs, and I had to find a place to stay while we were having some remodeling and construction completed on our home. I travel frequently as part of my job and I can honestly say...More

    Thank Brittany K
    Response from Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249Responded 21 November 2014

    I appreciate you taking the time to write such a great review. I'm so pleased to hear that you felt our hotel was like a home away from home. It is so great to read that you received such excellent service from our staff and...More

    Reviewed 26 September 2014

    The Staff At this motel are as good as they get always smiles from management too housekeeping.They have security at night so no probs in parking lot.They are far enough off 249 so you don't hear traffic at night and close enough too easy acess.Everything...More

    1  Thank james s
    Reviewed 3 September 2014

    Staff was very helpful. Room seemed very tired like (10 years old) and i found cock roach in my tub. Maid staff was very friendly, helpful, this place needs an upgrade. I won't be staying here again. thank you

    Thank 146antonioc
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Multilingual Staff
    Details
    • Price range
    • US$63 - US$88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Extended Stay, getaroom.com, Orbitz, Travelocity, Cancelon and TripOnline SA so you can book your Extended Stay America - Houston - Willowbrook - HWY 249 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Houston Extended Stay ,
    • Extended Stay America Houston
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    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (4)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Great location to travel to all points in Houston. Across the street from the Mall with great restaurants..."
    Read review
    "Room was well lit"
    Read review
    "Choose a different hotel. There one next to this one & many in close proximity."
    Read review
    "Stay somewhere else😝"
    Read review
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