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BEST WESTERN Windsor Suites

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98 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Irving, Texas
Reviewed 3 weeks ago

This hotel is a good value for the price. The room we were in (109) was very clean with an excellent mattress. It was clean with nice amenities. Wifi was stronger than most and not an issue. It is next to a train track and once or twice a night the train and horn was quite loud. Our room opened...

Thank William S
Melbourne Beach, United States
Reviewed 24 October 2016

Good value for a nights rest, easy in and out with the front door right on the parking lot, a bit old school but it makes it easy to load / unload. Clean and beds are comfortable and check-in desk was very friendly and helpful.

Thank Robert Joseph L
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for choosing the Best Western Windsor Suites. We are happy you found us to be a good value. We know you have many choices when visiting the area, which is why we always try to stay competitive. We believe our excellent staff, clean and comfortable accommodations, and prime location make us a #1 hotel choice when visiting Houston,...

Reviewed 18 October 2016

The room was not great. The breakfast buffet has hardly any good options. There is a lot of construction going on outside the hotel. Overall, it was an ok experience. I wouldn't recommend it others...

Thank Radha Krishna K
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for your stay. Please accept my apology for not meeting your expectations. I will share your feedback with my team in an effort to improve our customer experience going forward. We appreciate your business and hope you will consider staying with us again the next time your travels bring you back to the area. Sincerely, Amanda Front Desk...

Reviewed 24 August 2016

My family and I stayed the night here after a large-spread power outage in our area. We weren't looking for anything fancy, just a cold room and a comfortable bed for the night. The front-desk staff was very friendly to my husband, but that's about all I can say nice about it. The room smelled like stale smoke. The carpet...

Thank Rachelle H
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for sharing feedback about your recent stay. Please accept my apologies for failing to provide you with a spotless room upon arrival. We know that a freshly cleaned room sets the tone for a wonderful stay, and I regret this was not your experience. I will certainly discuss this with my Housekeeping Manager to make sure we are...

Reviewed 21 August 2016

very good location with free parking and good service, near to many restaurants staffs are very friendly and cooperative offer microwaves in the room also has laundry service , small summing pool the breakfast is ok

Thank Ahmad A
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

We are so happy you chose Best Western Windsor Suites for your recent stay. I am thrilled to know you loved your accommodation with amenities we provide, our central location and the facilities we have to offer. I will share your compliments with my entire staff to let them know they are doing an outstanding job. We appreciate your business...

Portland, United States
Reviewed 16 August 2016

Nice, friendly staff. Great pool and a hot breakfast. Can't really ask for more. Although it does not have a secure lobby with no outside access, it felt very safe. I traveled with my children and my sister and we never felt like we were in any danger. Even in the big city.

Thank Courtney M
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

We are so happy you chose the Best Western Windsor Suites for your stay. We are thrilled to hear you loved our hotel and our service and facilities were to your satisfaction. We are happy we delivered a comfortable and enjoyable stay to you and your family. We hope you will choose to stay with us again on your next...

Reviewed 3 August 2016

The rooms were clean and the staff let me check-in and check-out late during both my stays. The staff I dealt with were all nice and pleasant to deal with. I didn't take any pictures of the front of the hotel but it has changed from the displayed photo and had a makeover. I recommend this hotel for business travel.

Thank Andy C
ManagerX1, Front Office Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for choosing the Best Western Windsor Suites for your recent accommodation while on business and for the wonderful feedback. I appreciate you mentioning our friendly, helpful staff who accommodated your requests and made your visit enjoyable. We pride ourselves on 100% guest satisfaction, so I am thrilled to read this was your experience. I will share your compliments...

Corpus Christi, Texas
Reviewed 25 July 2016 via mobile

My stay here is always relaxing and I am greeted nicely by the staff. The breakfast is awesome and the check in clerk Rajul is always friendly I would give her a perfect 10 on friendliness. The house keeping staff is excellent to and what ever I need wether it be towels or blankets they are prompt at meeting my...

Thank zeilamaria12
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for your kind review regarding your recent visit to our hotel. I am thrilled to hear we were able to meet your expectations at the Best Western Windsor Suites, especially in regards to customer service. Thank you for mentioning our staff, particularly Rajul at the front desk. SHE is a true asset to our team, and I will...

Houston, United States
Reviewed 13 June 2016

Good hotel for family. Stayed here before flying out of George Bush airport (30 minutes away). Safe area close to restaurants and shopping. Good breakfast. Very large, clean, comfortable room. Workout facilities.

Thank Jeffrey A
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for your stay at the Best Western Windsor Suites with your family and for taking the time to post your review. We are so glad you enjoyed our excellent location with proximity to the airport and so many choices for dining and shopping. It is also delighting to read that you were satisfied with your spacious accommodation, our...

Chula Vista, California
Reviewed 12 June 2016

It is my favorite hotel when I come to Cypress, Texas. Very well located, with easy access to two freeways and shopping centers, and the price is always right! The staff is super nice and helpful. It is a pleasure to stay here. You actually feel like you are home away from home.

Thank TeresitaDeSanturce
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for returning to the Best Western Windsor Suites. There is no better compliment than a return guest. We are so glad you continue to enjoy our convenient location, the great value we offer for the price and our courteous service. It means a lot that you chose to stay with us over all of the other hotels in...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Windsor Suites

Address: 13371 FM 1960 West / Hwy 6, Houston, TX 77065
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $115 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Windsor Suites 2.5*
Number of rooms: 57
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Also Known As:
Best Western Houston
Houston Best Western
Hotel Style:
#144 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from BEST WESTERN Windsor Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take ground floor as no lift.dot take odd number rooms as they are towards railway track”
 of 5 bubbles nazamhussain, 26 Oct 2015 | Read review
“the view is great when in case u experience a rainfall”
 of 5 bubbles Mushi5152, 24 Oct 2015 | Read review
“State that you are a non smoker. No getting away from the train noise or freeway noise.”
 of 5 bubbles Fionatravelstheworld, 30 Sep 2015 | Read review
“Do Not Go To This Hotel Because They Will Steal You Blind!!! And the Manager doesn't care!!!”
 of 5 bubbles karengI5201JT, 24 Aug 2015 | Read review
“Don't take the name of the motel for granted. No matter how late or tired you are, view the room before accepting.”
 of 5 bubbles tinat905, 13 Jan 2015 | Read review
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