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The St. Regis Houston

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#24 of 499 Hotels in Houston
Certificate of Excellence
GreenLeadersBronze level
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550 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Portland, Oregon
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 November 2013

Had a great stay in a large beautiful room while in Houston for business. I generally judge a hotel by its ability to recover for a service issue (which can so easily happen). The St. Regis passed with flying colors. I'd been in the hotel for several nights but on Friday night I could hear the band playing in the... More 

Helpful?
Thank JodiDH503
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for recognizing the staff for the wonderful recovery job on the band noise the last night you were with us. It was a very good example of the truly bespoke service at our hotel. Many of our staff are long-tenured and pride themselve on providing only the finest and caring service to our guests. Please come back again... More 

Dubai
Level Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 29 October 2013

Check in was slow at first stating I had a twin room,when sharing my booking of a double confusion set in and 10 minutes I was handed a key.No information provided nor even to were to find the rooms.The rooms although large were old in decor and had a damp smell that lingered.Bathrooms amenities you get as good in a... More 

Helpful?
Thank Travel P
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for taking the time to share your impressions following your most recent stay at the St. Regis Houston. I personally apologize for the confusion regarding your room accommodation. More 

London, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 October 2013

Location - Good location, fairly close to the Galleria Shopping Centre.... but on the 'wrong' side of 610. Check-in and check-out - Friendly and efficient. Room - Reasonable size room, Incredibly comfy bed, great blackout blinds and very clean. Facilities - All the usual facilities, plus a nice little pool area. Gym is a little small and under-equipped though. Negatives... More 

Helpful?
Thank Crampon
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for taking the time to share your recent stay at the St. Regis Houston and for your observations. The Hotel is located in a very prominent area of Houston, River Oaks, and has easy access to major thoroughfares, as well as being close to the Galleria. Many of the staff are long-tenured and pride themselves on providing only... More 

Austin, Texas
1 review
Reviewed 22 October 2013

The room is very old comparing to the St. Regis I stayed before in China. It was also noisy for rooms on the 3rd floor till late night (after 11pm). The only valet parking option is also expensive and not convenient.

Helpful?
Thank JoeyYW
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for sharing your observations during your recent stay at our hotel. We regret that you were inconvenienced by some loud guests and your rest was disturbed. We hope to have the pleasure of welcoming you back again soon. More 

Buenos Aires, Argentina
Level Contributor
152 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 October 2013

I've been in this hotel several times. Selected originally due to location, in the Galleria area, but far away enough not to be bothered by noise and traffic in the area. Service is excellent, mainly valet parking, bell boys and counter. Bed is extremely comfortable. Room is neat and comfortable, no noise at all from the outside. In room dining... More 

Helpful?
Thank Luis L
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

As a repeat and loyal guest of this Hotel, it was a pleasure to hear from you following your most recent stay at the Hotel. The Hotel's staff is long-tenured and prides itself on providing only the finest service to our guests. We look forward to having you with us many, many times in the future. More 

Hong Kong, China
Level Contributor
121 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 20 October 2013

I was tossing up between staying at the Four Seasons and the St Regis. Both of them had fairly varied reviews so I was quite anxious when eventually deciding on the St Regis. I needn't have worried. It was beautiful and the service was top class. There was even a wedding on the weekend I stayed but I was still... More 

Helpful?
Thank MsHellfire
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you for choosing us over the Four Seasons and having the confidence the St. Regis would not disappoint you. Yes, this is the best address in Houston and we look forward to welcoming you back again soon. More 

Chicago, Illinois
Level Contributor
115 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 October 2013 via mobile

The St Regis is THE place for tea. Beautiful room, wonderful butler, harpist...My friends and I (4 of us) had a lovely time on a Friday afternoon recently. Tea is expensive but really a value if you consider the very generous menu, the service and ambiance. The experience would be difficult to duplicate. Jorge was a most attentive butler and... More 

Helpful?
1 Thank Go_Ask_Eddie
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

It was a pleasure to read how much you and your friends enjoyed your afternoon tea experience at the St. Regis Houston last Friday. I will share your compliments with Jorge for providing bespoke service to you all. Thank you for recognizing what a great bargain afternoon tea is with the generous menu, harpist and relaxing venue. Please come back... More 

south florida
Level Contributor
525 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 27 September 2013

Top notch everything at this Starwood property. What else can you ask for in a hotel....oh yeah a comfortable bed and clean rooms.....that was the case but the hallways weren't vacuumed which was the only complaint I had at this beautiful hotel..

Helpful?
Thank tferraro
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Thank you so much for sharing your recent experience at the St. Regis Houston. Yes, the Hotel is the best location in town. Please come back again soon. More 

Albuquerque, New Mexico
Level Contributor
88 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 September 2013

This property is located in a very nice part of galleria area. Check in went smooth, Remi was excellent. The bell staff does a great job and the valet also does a very nice job. The suite we booked was very nice. The furnishings were as expected for a luxury hotel. Morning coffee was an excellent service. Furthermore, house keeping... More 

Helpful?
Thank Txdelphia
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Your observations following your recent stay at The St. Regis Houston were very much appreciated and your compliments on the accoutrements of your suite. I was surprised about the comment regarding a Club Floor as St. Regis Hotels do not have a Club Floor, but the Astor Floors with butler service and all suites receive the Astor floor service amenities.... More 

Boston, Massachusetts
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2013

1. Vickie B in reservations coordinated reservations for 5 couples to perfection 2. Richard and Benny/everyone at the door--are the best--always good to see them upon a return 3. A FIRST---ever get a toaster sent with your breakfast---hot toast--no where else in the world 4. Harry at Remington's bar is a legend--convinced our group to come in for a Friday... More 

Helpful?
Thank 374bhill
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this review

Wow thank you so very much for recognizing so many staff members of the hotel and it was great to read your compliments on the service they provided. I will share your praise with Vickie, Richard, Benny, Harry, Tim, Michael, John and Patricia with my thanks as well. We appreciate your recognition of our hotel as the best address in... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The St. Regis Houston is between River Oaks and the Galleria. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service. ... more   less 

Additional Information about The St. Regis Houston

Address: 1919 Briar Oaks Lane, Houston, TX 77027-3408
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: $302 - $727 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Houston 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
The St. Regis Houston Hotel Houston
St Regis Houston
St Regis Hotel Houston
Hotel Style:
#7 Spa Hotel in Houston
#10 Green Hotel in Houston
#14 Luxury Hotel in Houston
#15 Business Hotel in Houston
#46 Romantic Hotel in Houston
#61 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Houston staff and other travellers.
1 question
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Washington DC, District of Columbia
10 months ago

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Questions? Get answers from The St. Regis Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room above the 4 or 5th floor for a nice view”
 of 5 bubbles N8965UKseans, 31 Oct 2016 | Read review
“Family members said that the rooms were the nicest that they have ever stayed in”
 of 5 bubbles 798WilliamD, 18 Oct 2016 | Read review
“All the rooms are super quiet”
 of 5 bubbles red11hed, 7 Oct 2016 | Read review
“Ask for a room away from the "service rooms" it was a little noisy in the morning, but i still enjoyed my stay!”
 of 5 bubbles 6kandacec, 5 Sep 2016 | Read review
“Ask if they have slimmer pillows, I was to tired to do so and they are huge.”
 of 5 bubbles JRGNY, 23 Aug 2016 | Read review
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