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Candlewood Suites Houston by the Galleria

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95 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Houston by the Galleria
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Showing 91: English reviews
Baton Rouge
Reviewed 24 March 2014

I was coming from Louisiana to Houston to visit a friend staying in an hospital and at the last minute our friend was release and needed us to stay with her at her place. We booked this hotel and our rate was not refundable. As a long shot, I decided to stop by to check if they could do anything...

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Helpful?
Thank Lafrenij
Vanessa L, Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you very much for your review! We are very happy to hear about the great service Rob provided you on your reservation. We look forward to your future stays with us!

Saint Paul, Minnesota
Reviewed 10 March 2014

The night we stayed here was during a week in which there were not a lot of vacancies in the Houston area; choices were definitely limited. But since we have generally had good experience with IHG locations and this was near the TX Medical Center, we made reservations. The location was okay, near the freeway (i.e. easy to find). Check-in...

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Helpful?
1Thank challengefish
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear challengefish, We welcome feedback especially from our valued guest, like you. I appreciate the kind remarks on our convenient hotel location. I apologize for the inconvenience you encountered due to the level of noise experienced and staff service received. Kindly be assured that this matter will be looked into and definitely be acted upon. Your comments will help us...

Honolulu, Hawaii
Reviewed 12 November 2013

While this modern hotel has an arguably good location because it is close to the Galleria and the intersection of two major freeways in the center of Houston (US 59 Southwest Freeway and I-610 Loop), for a first time visitor to Houston, it will likely prove difficult to find, as it is otherwise in the middle of nowhere. A car...

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Helpful?
3Thank FitDude
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear FitDude, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that our location suited your needs and apologize for the shortfalls you have encountered. It is always hugely motivating when one takes the time...

New Zealand
Reviewed 26 September 2013

I cant for the life of me understand why this great hotel doesn't get more reviews.. I arrived on 15 September for a 5 night stay. It was my first Candlewood experience so I didn't know what was in store for me.. I was welcomed by I think the most attentive and personable front desk staffer I have ever met....

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Helpful?
Thank Musclebearnz
Houston
Reviewed 24 July 2013

I arrived to this place and it is pretty nice. Obviously if you are looking for a full service hotel or stay this would not be a spot for you, but if you want to stay for one night or a week it is a good place for the price. We were greeted and welcomed very nicely, they recognized me...

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Thank srt_unit
Reviewed 10 July 2013

Great overall stay, only concern was AC. AC was at, 69 and I was sweating at night, I had to bring it down to about 61. Everything else was good, has dishwasher, fridge, iron, sink, almost of not a full kitchen. Also has a recliner. GOod value for price

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Helpful?
Thank Elchidomike
Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Hello Elchidomite, Thank you so much for your review! We appreciate your kind words as well as your constructive feedback. Please be sure to stay with us again the next time you are in the Houston area.

Springfield, Louisiana
Reviewed 8 June 2013

I stayed here on business for a few meetings. The front staff greeted me and was very polite and helpful when I checked in. The rooms were clean and well stocked. I would stay here again if ever in the area!

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Helpful?
Thank TLB_017
Broken Arrow
Reviewed 1 June 2013

First I would like to say the staff at the Candlewood Suites is excellent! Attentive, responsive, helpful, no issues.Great staff. The hotel is very convenient. Great location. Also, everyone who stayed there is very friendly--lots of people who are there for long stays. The hotel has been remodeled and is well furnished and attractive. The few things I wish I...

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2Thank Renee H
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Renee H, We appreciate you taking the time to share your feedback regarding your stay with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us...

Cincinnati, Ohio, United States
Reviewed 9 April 2013

This is my first stay in a Candlewood property. Quite frankly I wasn't sure what to expect, especially after the highly unusual process for checking in at 11:15pm on a Monday night. The room is nicer than expected and is truly built as a suite for extended stay guests. The rooms are a nice size, although not huge. All include...

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Helpful?
Thank Ali M
Marilda D, General Manager at Candlewood Suites Houston by the Galleria, responded to this review

Thank you Ali M for taking the time to offer such wonderful feedback regarding our hotel and your stay with us. Please note that we are a pet friendly hotel and we hope that the next you visit us and one of the pets is disturbing you, please let us know so that we can inform the pet owners. We...

Hartford, Connecticut
Reviewed 19 March 2013

The suites are nice. New carpet, comfortable bed, a feeling of clean and new. The front desk has limited hours so good luck if you need to ask a question during the night or even at 6am. They have complimentary coffee all day--theoretically--but the machine was broken when I was here. The fitness room is--predictably--tiny. They have an honor system...

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Helpful?
Thank Lisa F
IHGCare, Guest Relations Manager at Candlewood Suites Houston by the Galleria, responded to this review

Dear Lisa F, We do appreciate hearing from our guest, as their comments are vital for us to continue in improving our services. I am happy the hotel suites and comfortable beds were to your satisfaction. However, I am sorry for the inconvenience you may have had due to the amenities and location. We would like to assure you that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home™ Bedding Collection.The Candlewood Suites Houston by the Galleria Hotel, is you best choice for alternative corporate housing, temporary housing and extended stays. We have easy access to Houston's Downtown business district, Galleria business district and the Greenway Plaza. Our suites, big and built for comfort, are the ultimate accommodations for business travelers. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Work efficiently at your oversized executive desk with two separate phone lines and free high-speed Internet access. Relax in the overstuffed recliner while you enjoy the CD player or watch a DVD from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel too (fees apply). The Candlewood Suites Houston by the Galleria Hotel is located less than half a mile south of the Galleria - One mile from Greenway Plaza and three miles from Reliant Park. ... more   less 

Additional Information about Candlewood Suites Houston by the Galleria

Address: 4900 Loop Central Dr, Houston, TX 77081-2210
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $122 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Houston by the Galleria 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites Houston By The Galleria Hotel Houston
Houston Candlewood Suites
Candlewood Houston
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Houston by the Galleria staff and other travellers.
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Colorado Springs, Colorado

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“221 is quite and away from the parking lot”
 of 5 bubbles 296joseg, 13 Nov 2016 | Read review
“who cares, there is nothing around so every room its fine”
 of 5 bubbles Evonthemagician, 16 Aug 2016 | Read review
“Be sure to watch your exits when getting here - it can be tricky!”
 of 5 bubbles Bidkids, 1 Mar 2016 | Read review
“Don't go for this hotel at all !!”
 of 5 bubbles 799sachinj, 11 Feb 2016 | Read review
“Ask the staff at the desk, very helpful”
 of 5 bubbles may310, 2 Jan 2016 | Read review
5 of 5