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TownePlace Suites Houston I-10 West/Energy Corridor

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Traveller (11)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent36%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Offers from TownePlace Suites Houston I-10 West/Energy Corridor
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Offers from TownePlace Suites Houston I-10 West/Energy Corridor
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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All reviewsthe breakfast areabedroom suiteenergy corridorlonger staykaty freewaystove topfirst floorbreakfast stafffitness roomstay there againgreat place to stayhousekeeperhousekeepingbeltwaymicrowavehallwaybathtub
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1 - 5 of 82 reviews
Reviewed 16 April 2018

Stayed here one night after hurricane Harvey. As a Platinum elite with a paid stay, first provided a room does not seem cleaned. Switched room, ok but very slow to bring baby crib. No trash can in the room, talked to front desk a few...More

1  Thank reinrein2018
Response from Angie S, General Manager at TownePlace Suites Houston I-10 West/Energy CorridorResponded 4 weeks ago

I am sorry you did not receive the high quality serve you deserve as a guest at our hotel. As the new general manager of this property I would like to correct the situation. Please reach out to me so that my get your reward...More

Reviewed 31 March 2018

This was our second TownePlace Suites stay; the first one was at a different location and we were thrilled with that stay! So we chose this location based on the previous experience. Be aware that NOT all TownPlace Suites are kept up in the same...More

Thank lakes2travel
Response from Angie S, General Manager at TownePlace Suites Houston I-10 West/Energy CorridorResponded 1 April 2018

Thank you for your feedback I will address these issues right always. We take pride in our hotel and the Marriott brand. I appreciate that you brought these problems to my attention o

Reviewed 27 February 2018 via mobile

New management has turned this place around!! All other staff were terrific. Rooms were clean and comfortable. The kitchen was a big bonus. Check in and check out were a breeze. I recommend this place to anyone looking for a nice place to stay.

Thank tyler279
Reviewed 23 February 2018

This hotel is horrible in every sense of the word. There were bedbugs in the room (bed and sofa). The place is dirty, especially the carpet. Additionally the service is awful, doors don't work, check in desk was in a different place from the actual...More

Thank Sonny G
Response from Angie S, General Manager at TownePlace Suites Houston I-10 West/Energy CorridorResponded 25 February 2018

Sonny Thank you taking the time to bring this situation to my attention. Myself, along with our pest control specialist have investigated the issue. We were unable to find any evidence of bed bugs. As a precaution we have treated the room and all surrounding...More

A TripAdvisor Member
1
Reviewed 28 November 2017 via mobile

Upon arriving at the hotel, I was a bit put off by the look of the outside - a bit run down with a van that was sitting on a car jack with one tire missing. Nonetheless, I still wanted to give this hotel the...More

Thank A TripAdvisor Member
Response from TMIHospitality, Manager at TownePlace Suites Houston I-10 West/Energy CorridorResponded 29 November 2017

Dear Guest, We appreciate your review of our TownePlace Houston Energy Corridor Katy Freeway. It is great to hear that you found our staff to be pleasant. Our apologies, however, that the reminder of your stay fell short of meeting your expectations. It is only...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Houston
#62 Family Hotel in Houston
#135 Business Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Houston
#62 Family Hotel in Houston
#135 Business Hotel in Houston
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (25)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Jody Q
15 March 2017|
Answer
Response from rileyastrid | Reviewed this property |
The hotel itself is good! bed was comfortable. Room was clean. The room was a little small but it was fine.
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Room Tips
"don't stay here"
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"Ask to be on the first floor in the main building near Room 110. Its near the side door but close enough to..."
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"Best pet friendly hotels."
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"We were on the third floor and it was very quiet."
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