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Extended Stay America - Houston - Northwest

69 reviews
#250 of 518 Hotels in Houston
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Traveller (14)
Room & Suite (22)
Dining (1)
Overview
  • Excellent51%
  • Very good15%
  • Average10%
  • Poor11%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Houston - Northwest
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)Write a Review
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All reviewsan extended period of timefront deskenjoyed my stayplace to staycomfortable bedrooms were cleanfree wifiwalking distancegreat stayhollisteresakitchenettetvcleanlinessbusiness
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21 - 25 of 67 reviews
Reviewed 9 January 2016

I was shocked at the negative reviews of this hotel - maybe they've had a management change but my experience has been totally different! I've stayed 3 times in the last 4 weeks and am going back tomorrow, actually, because this hotel is very clean,...More

1  Thank Rebecca F
Reviewed 16 August 2015

Casual attitude toward housekeeping and maintenance. Large dead cockroach on carpet near door of tired kitchen. Very good price on Priceline. Large room. Pool not open during August stay. Secure internet appreciated. South end fire exit didn't lock. Bedroom TV and noisy air conditioner right...More

2  Thank Norm L
Reviewed 27 April 2015

This place was by far the worst hotel experience I have had in my business travels. Filthy stained carpet and couch. I asked for cushions to be replaced on the couch because of the stains; they just replaced them with more stained cushions. The room...More

Thank Molly D
Reviewed 23 October 2014

I should have known better when I arrive in the one and only entrance is through an adult sex shop! Next door behind the fence is a strip club! I had stayed two weeks with my kids and by the 10th day I had had...More

Thank discreteOne
Reviewed 16 August 2014 via mobile

Convenient location. But seemed to be under some repair and updating (which is much needed). Building smells musty and like mildew. I had a non smoking room but I don't believe the previous guest followed that ... room was stale, furniture and bedding smelled old....More

Thank Melani I
Response from Manager_11525, General Manager at Extended Stay America - Houston - NorthwestResponded 21 August 2014

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the odor in your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$72 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (22)
Dining (1)
Hotel & Grounds (7)
Bathroom (2)
Questions & Answers
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Room Tips
"Consider another hotel if possible; if not, the rooms I saw were all the same as my review."
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"Get a suite they are cool"
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"Go to another hotel like I did"
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"Stay somewhere else."
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