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When I called ahead to verify the reservation, the front desk confirmed it and answer all of my questions in the best manner possible. I was disappointed to learn that the room actually had one bed and one pullout sofa. When I booked it, I...More
Thank Walter W
Response from TMIHospitality, Manager at Towneplace Suites Houston BrookhollowResponded 4 August 2017
Dear Walter W,
Thank you for taking the time to review our hotel! We are glad to hear that you were satisfied with our staff service and the hotel's multiple amenities. It is also great that we were able to accommodate you and your family....More
The staff that I met (Colin and Rita) were both very friendly and helpful. The hotel was quiet and offered a decent little breakfast. The area to eat was small but suitable if you weren't a family.
I was surprised that the room needed some...More
Response from TMIHospitality, Manager at Towneplace Suites Houston BrookhollowResponded 6 July 2017
Thank you for taking the time to review our hotel! We're glad that you enjoyed our breakfast and staff service. We'd like to apologize for the bug in your room. I've relayed this information to our pest control team. We will address this...More
Hotel is very convenient walk to Twin Peaks and Denny's restaurants across the parking lot, with more restaurants and shops just down the street. I had a decent room. The elevator is a bit slow, though.More
Thank Andrew C
Response from TMIHospitality, Manager at Towneplace Suites Houston BrookhollowResponded 13 June 2017
Dear Andrew C,
Thank you for taking a moment to review our hotel! We're glad that our convenient location and accommodations met your standards. We're sorry the elevator was a little slow for you, I will share this information with the elevator technicians to see...More
We visited as a family of 4 and booked a room with a kitchenette, 1 queen bed and a sofa bed for the kids. However, the room was extremely congested with no room for anyone to move around. The hotel itself seems to have been...More
Thank Prashanth S
Response from TMIHospitality1, Manager at Towneplace Suites Houston BrookhollowResponded 4 April 2017
Dear Prashanth S,
Thank you for reviewing the TownePlace Suites Houston Brookhollow. I apologize that the layout of our hotel did not meet your expectations. We appreciate feedback such as yours as we are always looking for ways to improve our services. I hope that...More
Rooms had a well equipped kitchen and beautiful furniture with all the necessary amenities. You have a washing machine and a dryer available for $1 each. I really liked the location as it was easily accessible to the total mall behind the hotel. You also...More
Response from TMIHospitality1, Manager at Towneplace Suites Houston BrookhollowResponded 16 March 2017
Thank you so much for sharing your thoughts on our hotel! We're so glad you enjoyed our amenities and convenient location. We hope to see you again if your travels bring you back to Houston!
Assistant General Manager
US$69 - US$186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#106 Business Hotel in Houston
Non-Smoking Rooms ,
Number of rooms
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