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Hilton University of Houston

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#64 of 504 Hotels in Houston
Certificate of Excellence
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Hilton University of Houston
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470 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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San Antonio, Texas
Reviewed 6 days ago NEW

Old/no executive lounge/charged for parking/restaurant food is bad/internet doesn't work This property doesn't belong in the Hilton chain. In addition the 200 per night charge is a ripoff. Stay at a motel 6 next time!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark R
HOUUH, General Manager at Hilton University of Houston, responded to this review

We truly regret that your recent stay with us was not to your satisfaction, and we do apologize for not having met your expectations. We do thank you for bringing your concerns to our attention and we will address their proper resolution. Respectfully

San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017 via mobile

Went to visit my son and could not have picked a better place to stay. Right on campus. I got in late so I did not get a chance to visit the restaurant/bar, but next time for aure. Room was large, clean and all the creature comforts. The staff was amazing, checking in and out. Whatever they are teaching the...

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Helpful?
Thank K-dog68
About Hotel's Favourite Review
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for staying with us. We truly appreciate your valuable comments on our students, Staff and services. We look forward to your return to Houston and to our Hotel. Respectfully,

Chapel Hill, United States
Reviewed 2 weeks ago

On campus, training hotel with quality service, food and customer orientation. Fitness center is not on site, but a block away at UH. Amazing facility with everything imaginable. I wish had had time to use it more than twice. No fridge or microwave in rooms, unless requested, so leftovers from restaurants are not easy to keep. I did think to...

Review collected in partnership with Hilton Hotels & Resorts
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Thank gloriat2017
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for your comments regarding your recent visit to our Hotel and for staying with us. We truly look forward to your return, and if there is anything else we may be able to be of assistance, please let us know. Respectfully,

State College, Pennsylvania
Reviewed 2 weeks ago

Hiltons are always v good or better. But this one is brilliant. Everyone serving you is a student in the Hilton College of Hospitality at the University of Houston. How cool is this? They are superbly professional, and eager to excel. Give this hotel a try even if its location is not the closest to where you want to be.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AmrElnashai
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments about our Hotel and especially about our Team members and students. We are delighted to know that your stay was a pleasant one. We truly look forward to your next visit and to allow us the opportunity to serve you! Respectfully,

Lewisville, United States
Reviewed 3 weeks ago

I had an excellent stay at the Hilton on UH campus. The staff was friendly, willing to help, and informative. The accommodations were clean and well kept. The room was quiet and comfortable which allowed for a great night's sleep. I will return when I am in the area!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank marilynd338
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for your comments regarding your recent visit to our Hotel and for staying with us. We truly look forward to your return, and if there is anything else we may be able to be of assistance, please let us know. Respectfully,

Montreal, Canada
Reviewed 4 weeks ago

A wonderful hotel in the heart of the campus of University of Houston! Clean, big and quiet rooms. Excellent courteous service. Close by restaurants, coffee shops and university bars. I highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bru L
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you very much for your kind comments. We are delighted to know that your stay was an excellent one. We thank you for your business and truly look forward to your next visit.

El Paso, United States
Reviewed 4 weeks ago

The hotel is at a great location but the attitude and service needs substantial work. I usually give the benefit of the doubt but when they can't find my UPS delivery, provide burnt food, have no hot water, and lack some common room accessories it is time to look somewhere else!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L797MHvictorm
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered, and have taken corrective measures to avoid their reoccurrence. We do value your comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

Sarasota, Florida
Reviewed 4 weeks ago

Nice hotel. Very limited restaurant food choices. Very limited vending choices, which is not terrible, but there is not a store close by. The room was nice, but there was a large stain on the sofa. Overall a 4/5.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Janae B
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered. We do value your business and comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

Wichita, Kansas
Reviewed 21 March 2017

Took me 45 minutes to get in my room because of a faulty key system. I arrived at 9:30 pm and there was no other customers at the time. First, I was placed in an occupied room and was grateful that my key didn't work. No biggie went to the front desk and the desk clerk was very nice and...

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Helpful?
Thank Alan S
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for bringing to our attention your recent stay at our Hotel. We do apologize for the shortcomings you encountered, and we'll take your suggestions into consideration in order to enhance the guest experience. We do value your comments and we hope that you will give us another opportunity to redeem ourselves. Respectfully,

Boerne, Texas
Reviewed 18 March 2017

I was in town for a certification and could not have been happier with this hotel!! the room was excellent, the room service was great, and the facilities were wonderful. Being on a college campus was exciting too! I can't wait to come back and stay again.

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Helpful?
Thank tuckerajohnson
HOUUH, General Manager at Hilton University of Houston, responded to this review

Thank you for your comments regarding your recent visit to our Hotel and for staying with us. We truly look forward to your return, and if there is anything else we may be able to be of assistance, please let us know. Respectfully,

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located directly on campus at the University of Houston and home to the Conrad N. Hilton College of Hotel and Restaurant Management, Hilton University of Houston is minutes (2.3 miles) away from the downtown Houston business district. Just 10 minutes from William P. Hobby Airport (HOU), 40 minutes from George Bush Intercontinental Airport (IAH), and with 25,000 sq. ft. of meeting and event space, the hotel is perfect for business Guests. Our University of Houston hotel is conveniently located for Houston attractions such as Reliant Stadium, Toyota Center, and Minute Maid Park. ... more   less 

Additional Information about Hilton University of Houston

Address: 4450 University Dr, Houston, TX 77204-2610
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: $191 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton University of Houston 3.5*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Hotels.com, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Hilton University of Houston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton University Of Houston Hotel Houston
Hilton University Houston
Hilton Houston
Houston Hilton
Hotel Style:
#22 Romantic Hotel in Houston
#23 Business Hotel in Houston
#57 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton University of Houston staff and other travellers.
6 questions
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San Antonio, Texas
over a year ago
Tampa, Florida
over a year ago
Newark, Delaware
over a year ago

See all questions (6)

Questions? Get answers from Hilton University of Houston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your key works”
alansX8675HS, 21 Mar 2017 | Read review
“I always attempt to secure a room on the upper top floor for quietness.”
  • Bed very comfortable, room clean 8th floor
  • Work table next to the bed
  • Stand up shower
DrMarc9491, 12 Jan 2017 | Read review
“Upgrade if you can. Downtown view to the south. If you need a tub, request it. Not all rooms have them.”
srstuff67, 3 Nov 2016 | Read review
“The higher the floor the better the view! You get the skyline behind the campus. So pretty!”
lilodashort1, 30 Sep 2016 | Read review
“If you have solid HH status ask for an upgrade to one of their junior suites. They have a nice feel to them.”
larryl14, 25 Sep 2016 | Read review
5 of 5